I wish I had read a YELP review prior to my experience with H &R Block…read more
I would NOT recommend anyone using the services of this company, specifically the office located on Brick Blvd., Brick Township,NJ.
My husband & I made an appointment, on 2/14/22 (to meet with MS. Leah Bilotti), to file our 2021 taxes. At the time of our appointment, we were told there would be a $39.99 filing fee, along with a "percentage fee" determined by the amount we were due to receive back in our tax refund. After MS. Bilotti disclosed the refund amount, my husband opted [to pay] an additional $40 insurance protection fee-should any errors, or miscalculations, incur, during the filing process.
Without giving specific numerical details, please note: we have 1 dependent (21 months old), and between my husband and myself, we made less than $46,000 annually. The icing on the cake was what we actually received...$2800.00 LESS than what we told we would receive.
This was the second, and last time we will ever use H & R BLOCK'S services; the first time was in 2005. Until this recent visit, I/we have used a private accountant...which I, now, frustratingly, regret not using this tax season.
In closing, I would would like to add that I have never posted anything on YELP. However, I feel it is not only important, but my responsibility, as a (now) knowledgeable person who has, very unfortunately, been taken advantage of by this company's service.
Do yourself a favor and use a private accountant, while saving hundreds of dollars and HOURS of stress.