Very satisfied customer. Sent them an email on Saturday, January 2nd, not expecting an answer…read morebefore they returned to the office on the 4th, but got an email response on the Sunday, even when their office was closed for the weekend. They sent someone to come and check on Monday, and right away he went on the roof, took pictures and came knocking on my door to show me that some shingles were missing. He went to the store right away to go match my shingles and came back to fix the issue right away. Thank you so much for the quick and friendly service. I know who I will be calling when I need to replace my whole roof - Rancourt Roofing for sure - without a doubt. Sue Séguin

Terrible experience. The company is really bad at writing…read moreestimates, and left huge holes in my roofing. They ignored issues, didn't inform me of them. and later told me they had written them down but told me nothing about the issues. In the end, the work I paid them to do was not even the work my roof actually needed. Do not trust them to tell you what is going on with your roof. If you can't go up there and look at it yourself, do not trust them to do it. They claimed they were sending a building inspector after the job, but never did. They claimed they took photos of the work after it was done, but never showed it to me. I could never see a final report. They left the eaves full of debris, and left packaging and roofing material wrapping on my roof, which blew off. It's like they just skipped the last day of work where you would clean up and collect your materials? They left tools up there, and parts from a nail gun around my yard, along with some bungee cord. Very bizarre. Very dangerous. My follow-up with the company was not helpful. The customer service is not good. I had to pay another roofing company an additional $2000 to complete the job. All the roofing is subcontracted out and the main company owner has no idea what is happening out on the job sites. If you get a bad team doing your job, you're just out of luck. No accountability from the company.

My husband and I recently purchased a steel roof from Dynamic Roofing Systems. We have spent…read moremonths researching and meeting with different contractors that offer all sorts of roofing products and I could not believe how many different options are out there! We really liked the fact that the salesperson was not pushy (most of the companies we talked to wanted an answer on the spot!). I also felt that they were the most honest when it came to pricing. Some companies offered us discounts of over 30% if we would be a display home and their price was still way more than Dynamic, for a product with the same warranty! My roof was installed within 4 weeks of us signing the contract ad it looks amazing! The crew completed the job very quickly and the clean up was awesome. We also loved that their product is made right in Ottawa! I have recommended them to my parents for the roof on their cottage.

After several re-writes of our contract (it was rather one-sided on their part), we both agreed on…read morethe invoice and contract details. Guns N' Hoses added several hundred dollars) to the previously agreed upon invoice, without discussion or disclosure, until after I made the final payment, and told me that my warranty would be invalid if I didn't pay the extra fees. It should be noted that I had already given her several opportunities to discuss any variations, but she dismissed them. The proprietor, who was friendly until I challenged the additional fees, even so much as swimming in my pool and taking some beer from my premises to give to her team, became insulting and opted not to complete a smaller, but very important part of the contracted job--I had requested that the contract included a clause to attach some wire mesh to a 'squirrel' vulnerable area. So now, I hear those squirrels scratching away, and have no warranty. I keep asking her to complete the job, and maybe have a conversation to end things more amicably, but she has ignored my requests.

Vanessa completed a roof repair for us on our home. She was arrived promptly on time for our…read morescheduled appointment. She and her associate we both friendly, outgoing and answered all of our questions. Her fees were very reasonable and she provided before and after pictures, explained the expectations of a good repair and showed us in her pictures how she achieved that for us! We intend to higher her in 2024 to replace our roof. Highly highly recommend Vanessa and her team!

I had an outstanding experience with King Concrete from start to finish. Tyler came out to do the…read moreestimate and took the time to understand what I wanted. He worked with me to stay within our budget and offered practical suggestions that improved the final design without adding unnecessary cost. Matt and the crew were professional, hardworking, and clearly took pride in their work. They arrived on time, kept the site clean, paid attention to the details, and treated our property with respect throughout the project. The finished walkway and front entrance exceeded my expectations. The concrete work is beautifully done, the cleanup was excellent, and the entire process was smooth and stress-free. I would not hesitate to recommend King Concrete to anyone looking for quality workmanship, honest advice, and a professional team. Thank you to Tyler, Matt, and the entire crew for transforming the front of my home.

We had a leak before Parliament installed a new roof for us. Four years later, the leak resumed and…read morea second leak appeared. One of the owners visited and, because of the snow on the roof, was unable to diagnose the problem. He did not go up into our attic. He mentioned several possible causes, including a poorly installed window. He said he would return in the spring if the leak continued. In the spring I called and was told quite firmly by the other owner that the problem was the window. The problem was not the roof. No one would come to look at the problem. No one would go up into our attic. We replaced the window, but the second leak continued (this was the leak that appeared after Parliament replaced the roof). This time, the owners told us that the problem was our siding. We spent tens of thousands of dollars replacing the siding, but the second leak continued. When I complained to the siding company, they sent someone up into our attic to diagnose the problem (something that Parliament had not done, despite our repeated complaints about the leaks). It turned out that the problem was a mushroom vent that Parliament had installed. It was too short and snow was getting into our attic. We paid the siding people several thousand dollars to replace the vent and repair the ceiling (now covered in mould). I reported this outcome in an email to Parliament but received no response.

I used Parliament Contracting to re-roof my house, as well as my mother's house. I was impressed…read morewith some additional items they included that I wasn't expecting. For example, special ventilation for the steeple portion of my roof to extend shingle life. I wasn't even aware that technology existed. I was also impressed the owner of the company works on the projects along side his staff. I would use them again and recommend them!

We reached out to Alyve Contractors to work on our basement that got flooded recently. They were…read morequick to assess the work and provided a detailed estimate and good price that our insurance company approved quickly. Their work is impeccable and they go over and above to provide a great service. They take the time to explain the process and always provided a daily update on the status of their work. We have done several renovations through the years, and rarely have we seen this level of quality of work AND service in this industry. We will absolutely use their service again in the future and will recommend them to anyone that would need Drywall/Insulation work done in their home or business. Thank you again!

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.