First off the only reason they get a second star is because the wait staff was perfectly fine and did nothing wrong. Second, this place was absolute trash. I'm sitting in the parking lot typing this because I'm so bewildered at how bad the food and ambiance was. Everything served tasted like it belonged in a gas station or didn't even taste like what it was supposed to. Starting with the rolls, i can't even describe it other than why tf did they taste like an unidentified meat????????? I got a country fried steak and tasted bland, just yelling the name of a spice from across the room could have given it better flavor. Mac and cheese was terrible. The only saving grace was the mashed potatoes but that's gods favorite food so it doesn't count. The second entree was a french dip that tasted like it was just stale roast beef doused in worchestershire sauce. Aside from the taste the price was insane, two entrees that were both lack luster cost us nearly 45$(no drinks btw). Also just for the sake of it I'll be adding pictures of the moisture stained walls and crusty ceiling just for good measure. read more

O'Charley's Restaurant & Bar - Moisture stains - American Near Me - Canton, Georgia

See all

This location has very slow service, out of items, slow kitchen, beer is stale and old.

A good representation of the franchise. A lackluster greeting at the door was compensated by the friendly greeting of the waitress. And she ensured that my drink refills were prompt. I ordered the chicken sandwich and they accommodated my customizations and it was served as ordered. The ingredients and flavors were good and the side of fries were crispy and fresh. read more

Wish I could have left a review. Was sat in the back and waited 20min, never was acknowledged. We got up and walked out.

We came in after going to North Georgia to take pictures at Gibbs Garden near Big Canoe. I use to go to O charley's a lot but they closed some locations. I was delighted to see one on our way home. I know they have a great prime rib but when not on special it's pricey. Looking over the menu they have added a lot of items from fish to pasta! Therefore. it took awhile for us to decide as there are so many different choices. The rolls are hot and delicious! My grilled chicken dinner was good with perfectly cooked fried okra. Our waiter was friendly with a good sense of humor and on the spot with roll and beverage refills. Ambiance is casual with comfortable booths and decor. read more

O'Charley's Restaurant & Bar - Shrimp and fries - American Near Me - Canton, Georgia

See all

The food was very good but sadly the to go service has not improved. My daughter went in to get the order. No one around for two or three minutes. Other customers looking for help also. Someone finally came. When extra rolls were requested she was told she had to pay. If I dine in, I get as many as I want. I pay the same money for my food and yet you don't give me the same options. Not sure about the discrimination. Three rolls for two salads. Guess you flip a coin for the extra. Girl was rude on top of it!! read more

We grabbed a quick lunch on New Years Day due to local Cracker Barrel being packed. Staff and service was exceptional, but the food was lacking. We both had the 1/2 club which was packed with meat, but was lacking flavor, my side was the loaded baked potato which was a Yukon Gold and not a baked potato, and she had potato soup which was not edible. read more

$36 ribeye flat as a pancake and they forgot one side. Catfish meal has smallest strips of catfish, maybe a quarter of a fish fillet and because they forgot the steak side all I got was a small amount of fish and okra for $22. I'm officially done with O'Charleys. read more

O'Charley's Restaurant & Bar - Catfish and okra dinner. There was a half cup of Mac but that went to the dinner missing the side. - American Near Me - Canton, Georgia

Ordered a ribeye last night and although I asked for rare and got it, it was so small I mean ultra thin garbage. I guess I should have gone to longhorns cause you are just as much if not more at 27 dollar steak. read more

We had Jamie B as our waitress tonight. She was so sweet and very efficient. Some of the best service we've had. We will be coming back. Shout out to Jamie! read more

First of all, our waitress Alyssa was fabulous, friendly, and efficient. Our lunch was very, very enjoyable. The grilled salmon was cooked perfectly on top of a fresh Ceasar salad. Unlike our poor experience at the East Cobb location last week, the Canton location did a fabulous job on the chicken tenders. These were cooked to perfection and oh so tender and juicy. Too bad O'Charley's close to home in East Cobb was such a disappointment. Glad the Canton location is not too far away. read more

See all

Worst burger I've ever had in a sit down restaurant. The bun was pre-made patty with no taste. The bun was burned and hard. They brought it out with nothing on it. Not at all as it was described in the menu. The fries was cold. I won't go back. read more

It pains me to write this. One of our longtime favorite lunch spots has hit rock bottom. The door was locked 15 minutes after they should have opened and the hostess said she didn't notice and laughed. Then when we were seated others were inside and she said they had come in the back door. I then saw the back door was propped open and uber eats drivers were ready and waiting. Very strange to keave the door open but anyway.... We ordered lunch soup and salad. Rolls were very late, seemed not fresh and flat. Sweet tea was awful. Loaded potato soup is water now. So thin it is like broth. Not cheesy, not delicious broth with chopped undercooked potatoes. We asked if the soup was ok or changed and she said they recently changed it. We won't be back for runny soup. read more

O'Charley's Restaurant & Bar - What is going on with the loaded potato soup? Suddenly thin and tasteless. Ugh so disappointing - American Near Me - Canton, Georgia

We got to THIS DREADED PLACE around 1 o'clock. They told us that the wait would be around 15 minutes, we weren't seated for around 45 minutes. When we finally got seated the waitress took about 10 minutes to take our orders. She told my brother that they had no root beer on the menu, even though it stated clearly that they had root beer. Also, the drinks were AWFUL and watered down with a peculiar aftertaste. When we FINALLY got our food about 50 minutes of sitting it was HORRENDOUS! The grilled cheese was rotten, moldy, smelled and tasted weird, as well as unmelted. The ceiling was rotten, and they had awful service. The waitress asked me thrice what I wanted as my side and still got it wrong. One of the waitresses ASSAULTED me with a Dr.Pepper and did not apologize!!!! Bread was doughy and not cooked thoroughly. 0 STARS, DO NOT RECOMMEND! RUN FOR THE HILLS! GO ANYWHERE ELSE ON THE PLANET! IF YOU WANT TO SEE ANOTHER DAY, GO SOMEWHERE, JUST NOT THIS O'CHARLEY'S!!! read more

Well, in the limited amount of times my family has been to this restaurant we've had 3 people get food poisoning. We thought oh it's just a one time mess up but no and these experiences were years apart and to foods that we have no problem ordering at other restaurants. Also, there have been many circumstances where we have had to wait so long in that small waiting room just to be attended to and then even longer to be sat down. It's just odd how a place that barely drums up any business still has problems tending to the few customers that they do have. read more

I had to pick up an order there through Doordash this evening and there was a little confusion on the customer's order. The reheaded female manager was extremely rude with the whole ordeal. I was trying to remain professional between communicating with my customer and with the manager. It seems like every time I have to go in there to pick up a Doordash order the customer service is not very pleasant. Very snooty, so to speak. I've been in the restaurant industry pretty much my whole life and I know that kindness gets you a lot further than a bad attitude. You don't like the career you're in, change it. I personally just do not like picking up Doordash orders from this establishment. It's always a long wait time, too. read more

Terrible. Don't waist your time or money. We waited an hour for 2 cheeseburgers that my dog wouldn't eat. Waitress was very inattentive. Don't even know where she went. After one of the burgers came out incorrectly, the waitress said the manager would comp the burger. The check came and he took 10% off. We asked the waitress to again speak to the manager. She came back with 20%, which equated to $3.00, not even 1/3 of the price of the burger he said he would comp. This place will not last. The whole menu looks like a kids menu. What a joke!!! read more

We hadn't been here in a while, so we decided to come back tonight and give it a try! At 7:30 on a Saturday night, they weren't busy at all, which probably should've told us something, but we were hungry and this pregnant mama was craving chicken tenders. We were seated and approached promptly to have our order taken. We ordered an appetizer and then decided to wait a few minutes on ordering food. When the waitress came back to take our food order, we placed that as well. By this time there were no other customers/diners in the room we were in, so we were her only table. The rolls were brought out overdone, but we still tried to eat them because they're typically our favorite. We figured it was just a one off thing. The food came out before the appetizer, which our waitress apologized for, but nothing else was said about it. The potato skins were burnt and they had hardly any cheese on them, so again, we tried them, but most of them stayed on the plate. The chicken tenders were tough and over cooked. Our waitress kept coming back in the room, but not to our table, and saw multiple times we had no drinks. When she finally came over, I asked for a refill. She brought just me a refill and left my partner with no sweet tea still. To top all of this off, the restaurant was disgusting. There was a trash can sat at a table behind us, dirty plates all over the place, trash all in the floor, etc. and remember, we're the only ones here... I can't really say anything positive about any of the $50 worth of food we just ordered and we definitely won't be back. I hate to see it has gone down hill this much but we can't give them another chance after this. read more

See all

Amazing waitress, yesterday I came in with my mother and I have a really bad allergy to seafood. The waitress took her time to help me pick out the food that wouldn't get me an allergic reaction and made sure that there was no cross contamination with the food I got I really do appreciate. Plus my burger was really good! read more

O'Charley's Restaurant & Bar - Burger and Family Size Sweet Mashed Potatoes - American Near Me - Canton, Georgia

We waited about 15 minutes to get seated on a Thursday night no big deal, finally get seated and menus given by the Host, so far everything's going well. Go through the menu and decide what we want to eat and then we wait and wait and wait and wait.. 10 minutes later I flag someone down a.k.a. the host, said we've been waiting over 10 minutes and we haven't even got our drink orders or know who our server is, "Yes sir, I'll get somebody for you sir". Then we wait and wait and wait, (7 mins) and we end up leaving because if that was what we were going to deal with just trying to putting in our order I can only imagine what it was gonna be like getting the food prepared and on our table before midnight. Now if they're shorthanded, please informed us, at arrival, at least then I'll have the info to either stay or go. Im pretty Patient, but this exceed even my understanding. read more

I have to say I have been to a lot of Ocharleys. This one is not the best. Now I see why they have shut a lot of them down now. The service was not good, the food was not good the salad came out in the smallest bowl ever I couldn't even mix up my salad. The salmon had bones in it my husband got ribs and pork chop the chop had no bbq on it the ribs were not good. read more

This is the place where a waitress fools with yiu and charges you for somebody elses meal. She thinks that she can get awsy with it as she lies straight ti your face without any remorse and there is no consequence. read more

O'Charley's Restaurant & Bar - a receipt and a drink - American Near Me - Canton, Georgia

O'Charley's has always been one of our favorite chains. During the shelter in place they have been a lifesaver for our family with their $30 family meal deals that feed our family of 4 for 2 days. The food is tasty and the service is very kind here. They have included free pie Wednesday for takeout during this time which has also been great. If you love spicy food their Nashville hot sauce is delicious! Plus their rolls are always something to look forward to eating. They have some of the best basic chicken tenders and honey mustard you can find. They also make very good salads. Check out their Facebook to see all the specials they're running. read more

O'Charley's Restaurant & Bar - Honey drizzled fried chicken with mashed sweet potatoes, broccoli and Nashville hot sauce - American Near Me - Canton, Georgia

See all

Dominique is excellent and made my quick visit for a To Go Lunch meaningful and memorable. If she is not the store manager, she should be! Attention to detail, charismatic, and just an all around pleasant human being. I will be back for sure! Thank you Dominique!!! You Rock!!! read more

I wish there was a negative 5 star selection. I had the tenders, ribs and steak plate. The steak was an unrecognizable lump of beef. The ribs were not cooked all the way through. The tenders were the only thing in the plate that was edible. The corn on the cob was missing several of the kernels, the kitchen must have cut out some bad spots before serving. The potato soup was really good. My wife and I paid, I mean donated 55 dollars for this meal. Our waitress Bailey was very nice and attentive. She should be at a much more deserving restaurant. This place is not for her. read more

We don't normally get to many chain restaurants, but decided to stop in O'Charley's last Wednesday for a change of pace - remembering the "Free Pie Wednesday" in their TV ads. There was a fair crowd in the restaurant. We were seated quickly. The place seemed acceptably clean and in good repair. The server greeted us and was very pleasant. No complaints. Good selection on the menu. I ordered the Cajun Chicken Pasta and my wife got the honey fried chicken. Both were OK, but not overly exciting. I felt the portion of pasta could have been a bit larger, but it wasn't too bad. Then came the news... we were offered our Free Pie, and were told that the offer would end at the end of December. No more Free Pie Wednesdays! I guess all good things come to an end eventually. As I said, corporate chain food is usually avoided, and I don't see that changing. But it's a safe bet. read more

The O'Charley's in Rome closed, so after a trip to the doctors office. Pasted this one which I haven't eaten at in years. My Girlfriend suggested we stop and eat, she has always liked the food. The menu was nothing like it was just a little over a year ago. I'm not going to bash them for prices I remember the Carter years. The Service was outstanding, seated quickly the staff was the best I've had in years from any restaurant. The food just didn't have any flavor. I had the Fish n Fries the tarter sauce had in my opinion way to much dill. Even a very small amount amount smothered any flavor of anything else on the plate. read more

Food has been terrible the last 3 times I've been here, which is sad because this particular O'Charley's used to be pretty good not too long ago. Burgers come out grey and cold in the middle along with a lot of other food items almost every time. Will not be coming back to this restaurant for the foreseeable future. read more

I went in to eat last night and it was extremely hot while I was eating my food. It was a very uncomfortable setting and my food was messed up. They did happen to fix it however it was still very hot within the restaurant and the food wasn't the best. read more

This restaurant has really declined! Overall dirty, and smelled as I walked past the bus station/bar. The restroom was dirty and smelled like it hadn't been cleaned in a while. Fixtures throughout were old and needed replaced. The waitress was friendly and that is the only positive thing I can say. Food was cold. Rolls were old and hard. I won't be back anytime soon. read more

WOW had not been there in a couple months my wife's chicken salad was so small and my burger HA 12 fry's and a burger looked more like a slider going back NOPE not till this age of greed is over . read more

Overall great experience! The place was quite busy while we were there, but the server was very sweet and attentive (Ash, I believe) the whole time. The bread rolls were amazing, as always, and the California chicken salad was delicious as well (and filling for a salad). The only thing I have to say is about the hosting. I used to be one myself, so I understand what restaurant hosts go through, which is not always easy. However, we had one host ignore us entirely and walk away, and the other host appeared to be hiding under the stand for a minute? I can't say I know why this happened, and while our party did not take offense, that kind of behavior is not going to do well in the long run. But anyways, that did not take away much from the experience. Thank you OC for a great night out! :) read more

8:40pm on a Tuesday, my husband I were craving a burger. We tried to place an online order with O'Charleys and were notified that they were closing soon. It was too late to place an online order. Quickly, we decided to give the restaurant a call to see if, by chance, they would allow us to place a curbside order so close to the restaurant's closing time. Let me tell you, the customer service we received was outstanding. Before taking our order, the sweet young lady on the other line asked if we could be there by 9:00pm because they were closing soon. We swiftly left and when we arrived to the restaurant, the O'Charley's staff quickly helped us with our curbside order. When we got home, we were astonished by the size of the Western Cheese Burger. It was cooked perfectly to our request of medium-well. The fries were crisp and seasoned to perfection. Not in our photos, was my order of Cod Fish and Chips. I asked for extra tarter sauce and they delivered by giving me a large serving. The cod was crispy on the outside and flaky (not over cooked) inside. Fish and Chips are one of my favorite meals and this entree did not disappoint. We appreciate the extraordinary meal and excellent customer service from our hometown, Canton O'Charley's. read more

See all

We ate here in the afternoon this Saturday during the cruise in. It was not too crowded and everybody enjoyed their food. A steak was ordered and it was only fair, but the rest of the food was good. The service was OK. Not a super deal for the price we paid, but it seems like everything else nowadays; price goes up, quality goes down. read more

Amanda P is fantastic and so is Heather K. Enjoy dining in early, around 11:00. Good coffee and the steak, sirloin perfect medium rare. Chicken and baked potato delicious, too. Never ran out of coffee or water. Amanda checked and took care of it. Really great experience. read more

Tonight our server was pissy due the hostess set us at a 6 person table and there was 4 adults and one baby. This seems unprofessional and the manager may be absent. She needs to understand we did not self seat the hostesses did. No matter how many people sit at this table the tip is based on service and professionalism. Now the separate bills are screwed up, and I don't believe she is having a bad day as she is treating her other customers like gold. Bad move yet O'Charleys more than likely does not care as I think they think customers are a 'dime' a dozen. My experiences at this O'Charleys has been positive in past with certain servers, some servers have had the same pissy attitude even when I am dining by myself. Just be up front with the manager after meal and report bad servers. read more

Since the pandemic started, we've been ordering out regularly. OC has been a go to because it's close and not all that expensive. We usually use one of the delivery services (they were good). Last weekend was our anniversary. We wanted a steak that wouldn't break the bank and OC had come through before. Not this time. The ONLY thing they got even close to correct was a baked potato. Everything else was wrong. One steak cooked way too much, the other way to little (both were ordered the same, medium rare). Sides were cold. Extras ordered weren't there. Lesson learned. read more

It's a nice dinner out if you don't care to cook. The servers are fast, efficient, and nice. The potato soup was extremely salty, beware if you are on a low sodium diet. The ribs fell off the bone perfection on a plate. The bacon bourbon filet cooked medium was spot on. Chicken tenders are a kid's best friend with fried. The potato skins are a delightful appetizer. All n all O'charlies is a reasonable meal out for the price. read more

Service was terrible, took over an hour just to get our food. And when food was brought out they served a raw steak. Would never come back for re fills. Would not recommend going to this location. If i could give zero stars i would. read more

Oh please the women who is the manager during the day, Does not have clue about any thing. Plates are dirty waitress is slow. Won't be back one star is to many Place has really went down. Need to have more training for staff read more