I broke down driving through the state. Little did I know, I could not have broke down in a better…read moreplace. Anderson Diesel Service is a family run shop that is Bosch certified - an above average shop for sure. They knew all there was to know, and they were fair and honest. They were so good, I drove back to Nebraska to have them switch out my fuel injectors. Professional and smooth. Great new building. These people are what makes the heart of America beat. Thanks Anderson Diesel Service!

Truck went down on me loaded with horses. GM dealer in town wanted $1900 to fix it, these guy got…read moreus fixed up for $400. They got us in and out with two hours.

Stopped at Advanced Auto on S. Locust to use code reader on car to see why the check engine light…read morewas on. Went into the store and it was like a ghost town, no customers and no employees visible. After making a lap around the store I had to twice tell an employee sitting on a bucket stocking shelves, "Hello" to get her attention. I asked if she had code reader as I had light on in my car. She handed me the code reader, I advised I had never used one and not sure what to do. She told me there was a plug in under my steering wheel, just plug it in. Went out to car, plugged it in and nothing happened. I went back in telling her that it didn't do anything and asked if there was a button to turn it on, again she said just plug it in. At this point, I was feeling like I was bothering her and I should be able to figure this out. So went back out to car and used YouTube. Well, you are supposed to turn car to accessory, plug in reader and it should read. If not, start the car and then it will read. Nope, reader still didn't turn on. So I went back in and asked if someone was available that could try. Even though no customers were present, some gentleman came from the back grumbling about just plugging it in. Turns out I am not a complete idiot as he thought, because it didn't work for him either. He said to go try O'Reilly's down the street and if theirs didn't work, it was probably something wrong with my plug in. Well, that store was not anymore helpful, so I found myself at Auto Zone ready to take on the world when an employee mentioned that it could be a fuse. So I grabbed the car manuel and figured out what fuse, found the fuse in box under the hood, located and found the burned out fuse. Went into this third store, found the fuse by myself, bought it and replaced. Amazingly enough, the code reader worked!!! The employee at Auto Zone did a great job of answering all my questions about the codes my car threw and gave me printout showing me parts needed and cost of them. With my new found mechanic confidence, I need to decide if I am up to replacing my own O2 sensor.....

It is not in Omaha,Nebraska , it is in Grand Island, Nebraska. The map function was not working…read morewell :/ Anyway Have you ever been doing a cross country road trip in the US along highway 80 and have your car break down? I did. I was luckily able to diagnose the potential problems over the phone with my dad, a fully licensed auto mechanic, who didn't know I was not at home1300 miles away. D'oh! I had another friend who recommended the franchise, Autozone to me, which are car parts shops spread all across the US. My nearest one was in Grand Island, about 9 miles off of highway 80. My car made it another nine miles to this store, who stayed open just a few minutes more til I could make it in. They came out immediately and had a look at my car. They used the diagnostic computer which they can hook up to most modern cars( 1980's and on?). It tells them a code number, and from there they look in a book and it says what is wrong and or which part is having issues. By the way, this is how a lot of mechanics shops do it which is cool if you are slightly handy you can do it yourself after having Autozone diagnose it, or buy a diagnostic computer AND do it yourself. ( Just from getting a code or reading, doesn't mean you always actually have the issue known, always ask an expert or read up on it.) By the way, this is a standard feature for all Autozones which is awesome. Some do have shop on premises as well if you are not handy. Luckily I just need some spark plugs replaced and my husband and I were able to do that easily. Sweet! So after phoning a friend, driving 8 miles to a store which was about to close and receiving excellent customer service, surviving my fathers unintelligible instructions of how to install these particular spark plugs, we were back on the road and able to avoid the hurricane approaching. Hurray! I would definitely go back, maybe not to this location because it is so secluded but yes, to an Autozone.

Not sure if it was just a bad Saturday or what, but this was not a good experience for me. I am…read moreused to Interstate having helpful, courteous service! The clerk on duty waited until I removed my battery, dragged it across the parking lot, [in my wheelchair], into the store. I had difficulty cranking that morning and was on a journey to photo an "hot rod club" event 60 miles away. After all that, he informs me that the "warranty" was not valid at this location, go back to the store where you purchased, and a new replacement will be over $200. Unbeknownst to him, I have been an Interstate Battery dealer for 15 years!!-- and I know he is lying!! -- I was lucky enough to barely restart, complete my photo shoot, and return home that day!! The next Monday I returned to Aurora, received excellent service, they even installed the warranty replacement!! THIS LOCATION WILL NEVER SEE ME AGAIN!!

I just purchased a battery from this location, and I feel their service could have been much…read morebetter. This is the first time I have purchased a battery without the business offering to install it (especially when it's 4 degrees outside). I had a core exchange, and when I informed the employee I was needing it changed, he came out to my car, looked at the size of the terminal bolts, and simply brought me the tools to change it myself. Didn't offer to do anything, including carry in my old battery. When I brought everything into the store, he told me to set the battery on the floor on the other side of the counter. Not the service I would expect when I spend $130 on a battery.

Amazing amazing service. They helped us on lifting/tow my…read morehusbands dump truck that broke down on our way to Colorado. I forgot the name of the guy but We lost a lug nut that was necessary and he was so patient on waiting for us to go look for one since it was a big one. He also helped my husband with some other things. We're so thankful we found, we really appreciate their help and service and for a good price.

I've recycled here for years, bringing my kid and neighborhood kiddos along. They really dug…read morehelping to empty cans on the elevator belt then watching them be released. What can I say, cheap entertainment, but educational! Office staff always pleasant to talk to.