I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

Friendly and helpful personnel make this a great location. I buy AA batteries for a local…read morenot-for-profit theater group, plus motorcycle and car batteries for my personal use.

This Advance Auto is one of the best in the aftermarket parts business. They have always provided…read moreexcellent service whether it is wholesale or retail. The employee's are well versed in all aspects of automotive parts with great management also.

From the owner: Your local Advance Auto Parts at 2447 George Washington Memorial Hwy in Hayes offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I went by to see if they could reset my maintenance minder. I had an oil change, but we couldn't…read moreget it to reset. Asked at this location to try a reset with OBD scanner, they told me it couldn't be done that way. They told me to go to dealer. I went to O'Reilly's instead, and they said let's give it a try. They reset it in 2 minutes with OBD scanner. Difference in attitude and support was memorable.

I went to Advance Auto Parts in Lightfoot to get battery checked on 18 Jan as my battery wasn't…read moreholding a charge. A short baldish 30 something year old put the tester on the battery and said my alternator was bad (car only has 53000 miles). Since car wouldn't start I asked for a jump as I had my own jumper cables. He said no "sorry your day isn't going well." Got a friend to bring their car there and quickly jumped started. Took car to local dealer who tested the battery and it wasn't holding a charge ( only 80) and the alternator was fine pushing 13.7 volts. Had the dealer replace the battery. This Advance Auto Part employee had no idea what he was doing and the other two there didn't care. He also said clicking sound when turning the ignition was because of the alternator which is complete BS As that sound is the starter. I will never use this place again and will tell everyone I know about this shoddy business.

I needed a speedometer cable and housing to replace the rusted one for my Classic Car. I called…read morehere and the parts clerk assured me he could have one there by 5:00. PM that day. I also needed dash light bulbs, which he said he had in stock. I called after five and sure enough he said the cable was there. This parts clerk was friendly on the phone as well as in person when I arrived. I was impress that this Auto Parts Store took my order over the phone and did not require me to give them Credit Card information like some other's do. Kudos on that!

Great customer service! Needed a battery for the motorcycle and they worked so hard to find us one…read more Even went to the competitors to find one. So excited now that we can ride with our friends. I cannot say enough good things about them!! Shout out to Ronnie!!! Thank you so much!!!!!

Laura is a ROCK STAR!! My boujee car is not used to the cold and also has the original battery…read morewhich was coming up on its 6th year...so, new year - new battery and my car is happy again! Not only was I so impressed that a fellow female was going to install my battery (girls rule!)...she also let me "help." And by "help" I mean she patiently listened to me telling her all about the video I watched about how to install the battery as I hovered over her asking a bunch of questions. I realized this is probably why my husband prefers I not always "help"... Laura was very kind, entertaining my curiosity and accepting my attempt to try and project manage the effort. I can't help it...I'm a Project Manager in real life and it spills over at inopportune times. Laura was a trooper though and did all of this in the freezing cold, making it look easy! Not only will I be an O'Reilly customer for life...I highly recommend the Merrimac Trl location in Williamsburg! Ask for Laura...you won't be disappointed!

I have dealt with this business since it opened. It is close to my home, that is why I gave it a…read moretry. Every time I enter I am welcome by someone waiting on in a short time. The store is always in an an organized order and items are identified with visible signs. If you have trouble, the staff are there to assist. I have always be satisfied with their products and servics. They also honor our military and Veterans with a discount. I highly recommend O'Rileys to all.

I came in looking for a specific type of oil and wasn't sure where to begin, but the staff quickly…read morestepped in and helped me find exactly what I needed. In my experience, many AutoZone locations can feel a bit rundown with limited assistance, so this was a refreshing change.

I have gone here several times over the last couple of weeks. The first trip was for two car…read morebatteries, the second trip was for oil and an oil filter. This week, windshield wipers. The men there are so friendly, knowledgeable, and very kind. Chivalry at its best. I highly recommend this location.

A throwback: a car parts place run by friendly, well-informed gearheads. Very highly recommended!read more

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Sideline has been very helpful to me over time. Great prices and fast service.read more

Visiting Williamsburg to help my daughter move in. Driving a rental in the pouring rain and I took…read moreoff a long piece of the bottom side of the car. Fortunately it did not fall completely off till I got into her driveway. In a desperate search for help I started at Carroll Automotive. They were very helpful. Sent me across the street to John Jordan at Sideline Automotive. There is no sign but John was there. I cannot say enough positive things about the man. Fixed the car in 15 minutes. Reassured me I had not lost my driving skills and sent me on my way. NO CHARGE. Even though I was clear that I was from out of town. He could have charged a minimum hourly rate. That's what they do in the big shops. Thank you John. The car looks perfect. The rest of it will fall off before that part.

Very knowledgeable and helpful staff!! Highly recommended for hard to find parts. I look forward to…read moreshopping here again.

the staff there is completely untrained, takes them 30 mins to find a part I need. and when they…read morecome back, it's the wrong part so I have to keep waiting. the boss or manager or whatever was sitting near the back laughing at something on his computer. completely unaware of how poor the store is doing