The people that work there are great! Not a bunch of chest bumping macho know it all motards. They…read morehelp me out and answered all my questions and gave me solid advice, plus gave me military discount which I forgot to ask for.

Found a 30% off coupon code online. Placed my order, went to this location, and they had it…read morealready picked and awaiting my pickup! A minute or two later and I was out the door and on my way!

I needed a replacement battery, went into this location, the sales associate was very helpful in…read morehelping me find the correct battery as well as discuss various pricing options! They made me feel valued as a customer! I will be back!

Buy all my car parts at this location. Was doing a brake job on one of my foreign made cars. A bolt…read morethat wasn't even necessary that "holds" the rotor on was not coming off. (Didn't help they are Philips head and strip out easily.) Well, of course I stripped the bolt and had to drill it out. Not only was I mad that I had to drill out a bolt, I was really mad on where I was going to locate such a small obscure part on a Saturday afternoon when most parts departments at the dealership would surely be closed. Well as I drilled, I had the wife call Autozone to see if there might be an off chance they'd stock such an obscure piece. Well the gentleman she talked to was a straight shooter and backed up what I thought all along, and that was the built was useless, and the factory puts them on for really no reason. After I got that side done, I had to do the other side brakes. Well, I was pretty burnt out by this time, so luckily when I got the caliper off, I saw the rotor was pristine. Yay! 15 minutes later the other side was done. During the melee of doing the problematic driver's side, I lost the receipt. I drove to Autozone, and upon my arrival saw my wife had the credit card the rotor was purchased with. Crap I thought, wasted trip. No receipt and no credit card, they aren't going to return the rotor for me. I thought the worst they could tell me was no, so I walked in to try anyways. Not only did they do the return without the receipt, they credited my credit card I didn't have on me. Plus they were more than happy to do it. A+!

The Ease Of Ordering Online. Even When The Part Wasn't Available Online The Sales Rep Was Very…read morePolite And Very Helpful. She Contact The Store And Had Them To Place The Order For Me. Whenever I Order Online I Always Save Money.

I purchased an air filter and cabin filter for my car online around 11:30 in the morning. I went in…read moreto pickup my order at 4:30pm and it wasn't ready. Nobody pulled the order. There was a box on the counter, but it wasn't mine. An employee found an air filter, but did not find the cabin filter. The store website showed it was in stock, but the employee could not find it. I had him cancel the order for the cabin filter and I took the air filter. What should have been a few minutes in the store turned into 20. I ended up purchasing the cabin filter from O'Reilly and it was cheaper. What really aggravated me was there was another employee sitting down doing nothing.

I was told they had the part I needed which they did so I set my doctors appointment up so I could…read moreslide by on my way. The women who answered the phone was rude told her my situation I asked if they could pull the part so it was waiting for me the response was sir we don't pull parts in advance come after your appointment which could take hours. so I offered to pay over the phone to get it pulled an waiting on me she blew me off an said she has to many customers. so I would take your money some place else it appears they don't need or want it drove over a hour to be treated like this will not return again. that's not how you operate a company I could understand not pulling in advance but when I offered to pay in advance it shouldn't have been a problem as a company they are supposed to accommodate its customers which it does not.

Absolutely horribly rude elderly woman with huge chip on shoulder answers phone and proceeded to…read morelose control over the fact I asked for the parts dept. Had to inform me they were a woman owned business (as is the company I represent) she cost her company thousands in lost revenue from mine. Don't waste your time with crazies shop another yard!