I was on vacation when my off road adventure went off track. The owner happen to be the tow truck…read moredriver that got me out. This was not an easy tow. It was an extraction involving a couple trees and using pullies. Two separate moves to get me out. Rick was an extremely down to Earth real guy. Professional and friendly. Charged less than the first company that came out and gave up on me. I would buy ice in Alaska from this guy. Wish I was local.

The nicest and most helpful customer service. Tow truck helped call rental places in the area and…read morethen drove me all the way to Traverse City when no local ones were open. 5 stars isn't enough.

Exceptional fast service. If you need a watch battery this is the place to go in Ludington. Most…read moreknowledgeable with gold and silver exchange.

Hands down, the best car buying experience we've ever had. My dad's brand new truck was totaled…read moreout, so we helped him shop for a new one. We found one through the BB Ludington website but it ended up being at the Coopersville store. After about four minutes of negotiation over the phone, the deal was done, financing secured, and the best part...their driver came down to Coopersville to get the truck, drove it to my dad who is in a nursing home / rehab home in Allendale for him to see the truck and sign the papers. After that, the driver took the truck to Ludington to get detailed, and two hours later, my husband and I stopped to pick it up. It was quick, seamless, stress-free and they even waited until after their closing time for us to get there. Friendly, helpful, and FAST.

On a trip from Florida, we had a flat tire on our Nissan. Baker Ford fixed it for us promptly and…read morecheerfully. We plan to return to western Michigan next year. When we look for a new vehicle, we will come to Baker Ford.

Jeff is wonderful, full of knowledge and cares about his customers. He helped me every step of the…read moreway.I would definitely go back!

Sarah was absolutely amazing during our visit. She helped my friend pick out her engagement ring…read moreand was so patient with our never ending questions and very knowledgeable about current trends. Their rings are absolutely beautiful and I look forward to visiting again during our next trip to manistee!

Great customer service. The two guys working at 6:20pm, who clearly had a long day, Were a great…read morehelp. Just needed some gloves but ended up having a good conversation and met two really cool dudes. Great customers service

We managed to lock ourselves out with a dead battery. The dispatcher was friendly, the service man…read morewas AMAZING. They were there within an hour and charged a very reasonable rate for unlocking and jumping our car.

Outstanding professional service. Hit a deer on 115 Sunday afternoon, totaled our car. Dillon…read morearrived with tow truck and stayed with us through the entire process helping us navigate the system of what to do. He transported us to Crystal Mountain to meet a friend and then went out of his way to meet us at the impound lit the next day. Could have asked for a kinder and more professional person. The entire company over the top.

We called for a tow and they arrived within 30 minutes. Hooked us up and were off. Standard pricing…read more- I could not be more pleased with their service!

Don't think twice, this is the towing company to pick! Reliable, knowledgeable and super helpful…read more Our driver/the owner took us to one auto body shop, they told us it would take them 3 months to look at it. He reloaded it back onto the truck and took us to another one. I couldn't recommend him more!

These men were some of the kindest, funniest men to help me jump my vehicle. These men give the…read morebest vibes, and got to my location so quick. These guys rocked, made us feel so safe. And they loved their kids so much! Great value!

My car wouldn't start and my auto ins road service called this compan. They were here on time and…read morewere super nice and helpful. My battery was so dead it wouldn't charge so they actually took their time and went to purchase a battery, saving me $$ too! They installed it and made sure my car was started and was running ok before they left. They were here much longer than a normal call for a jump. Definitely recommend these guys and will definitely call if I ever need road service again. So pleased with these guys and how they went out of their way to help