Worst service ever. Had it there two weeks before they even ordered parts, then one (long-winded)…read moreexcuse after another and six weeks later my car was finally done but the guy seemed to get some sadistic pleasure from delaying it further so three days after it was "done" he finally let us pick it up. If you can possibly avoid this place, do yourself a favor and find somewhere else to take your car.

my experience with coleslaw collisions of Saratogs was that i could hope for. The team provided me…read morewith top of then line service and friendlyness.I'm totally satisfied with the way they handled my repairs and most of all myself.Great place to go to if you're car in need of some love and care. Wonderful personnel .Thank you all! Joyce P.

I have used DAB Towing & Recovery on multiple occasions and each time either Henry or Darian have…read morebeen very kind and respectful, and also helpful with insight and solutions moving forward. Thanks so much guys! Please note: you can request them through your insurance provider when requesting a tow/service!

Very professional, very fast response and excellent prices love dealing with these guys and girlsread more

Do not buy this camera and do not buy anything from Advanced Auto ever. I purchased the Hopkins…read moreVueSMART trailer camera at Advanced Auto on june 27th 2024 in Bangor Maine. I installed it that day and it worked ok at the campground. However, the image started freezing and eventually it only gave a black screen on our second trip. So I attempted to return it on July 23 2024 (less than 30 days later) to Advanced Auto in Queensbury NY. The manager there refused to take the return because I did not have the original packaging. He said he could not re-sell it. When I asked him why he would want to resell defective merchandise he just repeated that he needed the original packaging for resale. So I am out the full amount for the camera. I verified Advanced Autos return policy is not only to have original packaging but also to have the package unopened. This makes zero sense to me. I will not be purchasing anything from Advanced Auto in the future.

Our headlight went out the day before we were supposed to drive 1200 miles home. Ed made sure we…read morehad the right light, and even though they don't replace headlights, he helped us out and made sure we would be safe to drive. So much more service on a Saturday night than we could have gotten anywhere else, especially the big box stores. I would definitely recommend!

Even though Park Auto Body is part of the North Country complex, it's an independent business…read morewithout the oversight that comes built in with a brand name vehicle. I was in the end satisfied with the work, but there were some issues I want to share. My Prius had major front bumper work and a minor scrunch in the rear bumper caused by backing over a parking stanchion. I was quoted $1100 for the front bumper and $150 for the back. When I dropped it off I signed an authorization to proceed with repair based on the estimate, without actually seeing the estimate. That was my first mistake. Andrew, the hard to reach manager, called me mid-day and told me they would need two additional parts that would raise the price by $50. I approved the change and when I dropped my wife off to pick up the vehicle I told her the charge would be $1300. ($1250 plus $50, right?) Well, it was $1300 but for the front bumper only--they had not touched the rear bumper, not thinking I wanted that done as well. I spoke to Andrew on the phone and pointed out that $1100 plus $50 would be $1150, not $1300. He said the two parts which he had not known he would need cost nearly $100 each. I wonder how a body shop is able to not know what parts are needed when it estimates a repair, and if insurance companies put up with this. (We were paying for the job ourselves since we have a high collision deductible.) A few days later I dropped off my car for the rear bumper work and there was no record of the appointment. Andrew had been fired and the new guy Walt did not yet have access to the computer. So we made a handshake deal with him writing the estimate on a business card and I signing an estimate saying it was not to exceed $150 plus tax. I got the car back, and the work was as expected and the price actually lower. Walt is directly responsible for raising my rating to A-OK. But I advise you to assume nothing and insist on seeing the estimate, especially if you are paying for the work yourself.

Walt is the man!!! I have brought my car in following an accident probably 5 times in the last 4 or…read more5 years and each time it leaves lookong brand new. He is straightforward and hard working and easy to work with. He is good with helping with insurance companies and rental places too, one time when rental company A was out of rentals that day, he drove me in his personal vehicle to rental company B or C to get it, making lemonade out of lemons. Each time i need to go back, he remembers me from the time before now too. I would give his place 6 stars if it was possible to. Ill never get body work done anywhere else as long as hes still there.

I was charged almost $400 for an oil change. I have never paid anywhere near that. I was misled on…read morethe work and cost of work being done to my car. Would not recommend.

After a few days, I checked torque on my wheels and every lug nut was perfect. Quality work,…read moredetail oriented.

I had a great experience with this repair shop. They got my car in quickly, completed the repairs…read moreefficiently, and the work was done well. I also appreciated the status updates throughout the week, which helped keep me informed. The only area for improvement would be the texting service, as I never received a response when I reached out. Overall, the service was fast, professional, and I would recommend them.

To Whom It May Concern,…read more I am writing to formally express my concern and dissatisfaction with the handling of repairs to my vehicle following a recent rear-end collision. The car was brought to your facility after the accident, and the repair process was initiated with what I was told would be a thorough inspection. However, I find it extremely troubling that despite the collision being forceful enough to trigger safety features (including front-end deployment systems), no inspection of the front of the vehicle was performed. This lack of inspection raises serious concerns about the thoroughness and completeness of the repair and safety evaluation. Since receiving my vehicle back, I have experienced significant issues, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present prior to the accident. When I brought this to your attention, I was told that a rear-end collision "could never have caused" these issues. This statement seems dismissive, especially considering the safety systems were triggered and there was no inspection conducted on the front of the vehicle to rule out any related damage. I am requesting the following: A complete re-evaluation of my vehicle, including front-end systems and steering components. A written report detailing what was and was not inspected during the initial assessment. Assurance that all safety-related systems are functioning as designed and that my vehicle is safe to operate. Please consider this a serious matter of both vehicle integrity and driver safety. If this issue is not addressed promptly and professionally, I will have no choice but to escalate the matter through the appropriate consumer protection and insurance channels. I am writing to file a formal complaint regarding the recent handling of my auto claim and subsequent vehicle repairs conducted by Caliber Collision, which was authorized or recommended by your company following a rear-end collision. Despite the significant impact and the activation of front-end safety features (such as [list any known features: airbags, sensors, etc.]), the repair facility failed to inspect or assess potential front-end damage. As a result, serious mechanical issues have since developed, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present before the collision. Caliber Collision dismissed the possibility that the accident caused this damage without even performing an evaluation of the front-end systems. This failure has left me with a vehicle that feels unsafe to drive and improperly repaired. Resolution Requested: I am requesting that your company authorize and cover: A full, independent inspection of the vehicle's front-end and steering systems. All necessary repairs resulting from the accident-related damage that was overlooked during the original assessment. Any associated costs due to the incomplete and inadequate repairs. As a policyholder, I believe I am entitled to a full restoration of my vehicle to pre-accident condition. I trusted the referral to Caliber Collision and expected that your company would ensure proper handling of the claim and repairs. I ask that you address this matter promptly and fairly. Please confirm receipt of this complaint and provide an update within [10] business days. I am happy to provide supporting documentation, photos, or schedule a reinspection at your request. I

I went in to get some minor scuffs repaired before they rusted any worse. Service was prompt and…read morefriendly and cost significantly less than I expected. It felt like having a neighbor who's really handy with cars help you out, more than like some burdensome commercial arrangement. They also noticed that the cover on my left rear light was cracked and looked up the price for a new one. There was a vehicle in the garage that was having some pretty major dents taken out. The work wasn't done, but it was already difficult to see what was left of them. I'm hoping I don't have an opportunity to make use of that service any time soon, but if I do, this is where I'm going for it.

they just repaired my car and it had adhesive all over the roof and the work they did was on the…read morebumper. On top of that my daughter brought her car in right after me. she was told that it would be ready at 4:45. when the car rental company dropped her off there was no one there and her car was still all apart. by this time the rental guy had left and she was stranded with a baby

They have fixed my car's dings and dents and crushed panels for decades. I'm not trying to say I'm…read moreaccident prone, LOL. Anyway, I bought a used car recently and I noticed the damaged mirror housing after a couple of days. It was too late to go back to the dealer. I got two estimates. One was from a body shop on a dealer's premises, and one was upstate. Even though replacing trim on the mirror was kind of a small job, they saved me nearly $100! They also got the part quickly and promptly scheduled it. Everything went smoothly and I'm very pleased. It's been pretty much the same result over many years of fixing my cars.

I am very happy with my experience and was treated like my car was the most important car on the…read moreproperty! Easy communication, price and a quicker than expected turnaround time deserves this 5-Star review. See for yourself. You'll be as happy as I am!