Quickly showed up and towed broken rental car after another company in Waterloo the rental provider…read morehired no showed. Very professional and quick to respond.

I called to see if my vehicle was towed & the worker asked what kind of car it was & laughed, "yea…read moreit's right here." Super unprofessional, rude, disrespectful customer service, lazy to look for parking permits. Did not want to show me where he hooked my car up or moved my car with an e-brake. He stated it was a liability to show me. I informed him it was to ensure no damage was done. He refused.

Best service around! Went in for oil change, got right in and out. Great workers and friendly…read moreatmosphere. Law Enforcement and Military discounts. Guaranteed to love the service you get! I will not go anywhere else.

Absolutely great service! My Mercedes was brought in with a "check engine" light on and I was…read morereturning back to Virginia. A quick read out from O'Reilly's gave a fault reading for the thermostat. When I picked up the car, Dennis gave me a mutilated pair of eyeglasses...not mine...that fell into the compartment and wrapped itself around the radiator fan. It took him a few hours to isolate the problem...and no thermostat replacement. Dennis billed me $300 LESS than he originally quoted. They are as honest! I can not say enough re: my experience here! If I could give ten stars I would!

Dennis is a life saver and the customer service was top notch. Stop by without an appointment but…read morewas not turned away had my car back in a day.

Had my windshield replaced by Alexander and he did a great job. He communicated with me ahead of…read moretime and he was at my place right away to get started. The new windshield looks great, thanks for the great service!

The customer waiting area is nasty. Spider webs, dirt, leaves. The floors are dirty. The…read moretechnicians do good work and are friendly.

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

I went to the Advance Auto in Waterloo iowa on Sears St..I needed a battery..The Salesman was so…read moreProfessional and Caring..I bought the battery and he attempted to put it in my Mustang..The cables in my car were corroded and was very difficult to get off...Phoenix, the employee of Advance Auto who was replacing my battery never gave up until the battery was replaced and I was on my way..I really appreciate his kindness..We need more people like this!..I will be back to Advance Auto

5 people are staffed here but no one works here. Was seen by 3 of the 5 waiting at check out. Not…read moreeven a hello. They were too busy re stocking stuff. Lost my sale. Went to competitor who's got staff working registers.

We run a collision shop down here in Dallas tx and these guys are the WORST DEALERSHIP to supply…read moreparts from. They NEVER answer their phone, they NEVER call back, and they send the incorrect parts!!!! Beware!!!!! Do better Rydell. Ps. DJ MANAHL IS TERRIBLE AT HIS JOB AND CUSTOMER SERVICE. He's their 'power train and collision specialist'. He's special alright....

They will tell you they are "no pressure" but will give you the same slimy sales rebuttals if you…read moreeven think about backing out on a possible purchase. Kyler in the finance department was not only extremely pushy about signing a service contract, but especially rude about not wanting a service contract. This service contract was not even mentioned until it was time to apply for financing. Chad the sales rep was pretty pushy with rebuttals, especially when he thought he might lose the sale. However. Kyler was a whole extra level of rude. He had to excuse himself from his office because he waa so angry by the end of the interaction.

Bought a new truck here. Quick transaction and no BS. Fair value for my trade. Great salesman that…read moretook the time to explain all the workings of the new truck including the setup of the profile screen and connection to my phone. Explained every button!

I enquired about a particular truck that I have been looking for for several weeks. I found it on…read moreautotrader and reached out to Jayden at Dan Deery. I was told that he would be asking his sales manager the questions I had and would get back to me shortly. 24 hours later I asked for a sales manager and was told the truck was sold. Sales must be really good when a salesman can leave a 93,000.00 sale on the table and not care about it. I would NOT do business with the company. Period.