Mike the manager here is always great super helpful nice and just an overall great guy everytime I…read morego in there very fast efficient and knowledgeable!5 star store!

Came in the other day because I had issue with a car part. My side mirror popped off and I…read moreaccidentally ordered the wrong one. I am not a car person at all so i had no idea where to start, but I was hoping to get some assistance from someone who KNOWS some car things at this AutoZone. Anyway, went up to the cashier one morning who immediately gave me a dirty look. Like i offended him for just walking into the store. I said I had a question, explained my situation, and showed him the picture I had and asked if he was able to help and look at it. Guy said "no" rudely. Okay...my bad? I understand if they're not trained or specialized to look at the actual car, but bro just flat out said "no we don't do that." Wow such amazing customer service that was. I said sorry. Then asked if he had the part. He gave attitude, said no, and didn't even bother looking anything up on the computer. I also tried to return the wrong mirror that I had bought. I ordered it and had it shipped from the AutoZone from Streamwood, but I have called that location and they said it could be returned at any AutoZone location. Well guess that man only knows one word because he said No. Didn't even check anything on the computer or ask anyone, just condescendingly said we can't return it because they don't have the receipt on this locations computer (i literally had the receipt in my hand but ok). Well guess what I went to another AutoZone in Lisle and I successfully returned it with no issues! so I guess he flat out lied to me. Very welcoming and great (not) experience with that man.

It was closed a year or 2 ago. Used to go there alot. There are other auto parts stores like Napa…read morewithin a mile

Harold help us out immensely on a new battery but and install. My two year old and I were in and he…read moregave my son a present and was very prompt in the installation of a new battery. Thanks again.

Terrible service here, waited first in line for a half hour with no one to help me, had to leave…read morebefore anything me could help me. Terrible experience, Better off going somewhere else with more responsive employees!

I do NOT recommend!!!! Had my battery tested and it needs to be replaced, which I knew. I was ready…read moreto buy a battery but The guy told me they do not Install!! I went back to My car and it wouldn't start. I asked Him if he could jump may car. He said NO!!! They do no service. Definitely another Coming back here for anything, and If all NAPAs have the same policy, won't Be going to any NAPA!

You won't find better parts or better prices anywhere else! The staff is super knowledgeable and…read moreprofessional. Highly recommended

Horrible i was scammed they never sent my bumper,hood,fenders, or airbag i payed $900 and they…read morenever sent me the tracking number i call them but they never answer the phone horrible customer service. I still have not recieved my items its been 2 weeks.

had the product I needed $2 listed more in the store than on the website…read morePointed it out to the person ringing me up. He wasn't very concerned or helpful. Kind of disappointing usually the people at auto part stores are very helpful But not today!

Rene was very nice and helpful. And knowledgable about wiper blades, She instilled them too.read more

Walked in to hearing the workers dropping the f-bomb like crazy. Fine, whatever…read more Went to pick up my online order on Tuesday I placed on Saturday Was told the items were put back. I checked the app and it said picked up on the day I ordered it. Huh? No credit issued, no explanation, I had to wait 15 min for a manager to approve the items be given to me. Not a way to run a business.

I provided a picture of exactly what I needed to an employee. They refused to look at the picture…read moreand kept demanding specific information that i did not know/understand. Extremely rude and have never been so dismissed in any establishment. Ended up walking out without my product. Will not support this location.

Great guys, always helps out Mike and Fernando were super…read morewith helping get the parts we needed and with the online discount

Mike was super helpful. Came in because of an issue with my spark plugs/ coil packs. He helped me…read moreout a lot. Great business!

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Smartest, most honest mechanics around--fair, knowledgeable, and caught issues in my car that my…read moredealer missed during a multipoint inspection!

My truck wouldn't start, while I was visiting from out of town. TJ's arranged for the towing,…read morecorrectly diagnosed a bad starter and completed the repair the same day, so I could return home on time.