I have to repost this because somehow my previous review was deleted by somebody…read more I do not post this review lightly or with malice but I feel as a parent I should make sure our experience is represented for others seeking to use this school. Our initial experience with the school was very positive. About 6 months after our start we had both teachers change in our classroom. We didn't think much of it as we were sold on the process and learning paths the school offered were the difference. Our newly 3 year old at this point started receive a lot more "feedback" on things going on at school. These were mostly things around not lining up when coming in from playground, not sitting down when told to during story time and having trouble coming in from outside playtime. Our initial thoughts were that this is something they would work on at school and we would reenforce at home....Then we got requests to come in for "parent teacher conferences" this is something we came in during work hours multiple times to do. We took on our part to try to reenforce lessons from home into school while they gave some activities they would do but we were never provided with any comprehensive plan or any real followup on how they were working in school to help "correct" her. All incidents through these months were all non-violent and only about not following exact instructions around when to lay down or go out. She is only 3 years old. After a few weeks they decided to start sending home a journal of every "incident" forcing the teachers to fill out this daily and checking in on us that we were reading it and bringing it home everyday. At this point they were just calling "leadership" every time she did something they did not like or she was not conforming to the current activity. We had been doing our best at home but these things were mostly happening at school. This came to a head a few months later as we did our best to meet these unrealistic expectations from the leadership of the school for a little human who was only 3 and doing her best to understand their very specific requirements. At this point she started becoming scared and sad to go to school and told us she had been hit by another kid. We brought these concerns to the school and were told that the hitting was "being handled". Once we made this compliant within a few weeks we had been told that suddenly her incidents were escalating and she was crying uncontrollably during activities that had been much easier before, nap, switching activities she wanted to continue and such. This was very out of character for us and we again made very strong complaints about how there had been no followup to the earlier incidents and no plan of action in the class or to her individually to help with this. I guess this was our mistake. After that we were told within a week that they intended to send her home for any incident that they considered disruptive, which they did one day later. So I started going to school 3 times a day to help checkin and make sure she understands what was expected for half a week. The first day I did not go in multiple times (after getting a glowing report from her teacher and positive input about her attitude) I was called and told to pick her up because she had another "incident". This was our last day. I am sure their brand of child education works for some but I put this review out to make sure parents who see these warning signs don't wait as long as we did. Don't have to have a child asking if they are "bad" and start apologizing almost constantly to us. She was put in a new school and after a week of the teachers there helping her get over this she was able to start accepting quiet time and safety rules around the playground with no problems. I want to be clear that we did like our new teachers and think they were doing the best they could. This was a complete failure of what they call their "leadership" team who seem to be more concerned with passing blame to us as the child than leading any efforts to find healthy resolutions to a 3 year old.

We love Primrose! My kids started just before they turned three and it has been fantastic. The…read morecommunication is very good. My kids eat better/healthier at school than at home for the kitchen makes everything fresh. They work hard to include all cultures and holidays. And as someone who has a lot of anxiety around storms and tornadoes their FEMA grade storm shelter means I know they are in the safest place and well taken care of. The front staff is beyond fantastic with names and faces. We had a family emergency and a family friend had to pick up as the other contacts we had were out of town. And though she had been there a few times and they still asked for her ID to verify what I told them they immediately recognized her. The peace of mind knowing my kids are in a place that is safe, clean, with staff that loves and cares for them is priceless.

This is such a great school! The teachers are so caring and loving toward our toddler, and he…read moreabsolutely loves going to school every day! He comes home and surprises us with new tricks and skills that he's learned, from hand motions to songs, to playing peek-a-boo on his own. We appreciate all the planning that goes into his daily activities, as well as the thought that goes into each post on the app.

I really love working here. The teachers are so dedicated to the children in their care. A lot of…read morelove goes into planning and activities.

Excellent daycare with excellent staff, Director, and Managers. Everyone really cares about the…read morekids and they make daycare enjoyable. My daughter LOVES going to daycare here. They also teach the kids a lot at daycare and do lots of activities with the kids. Would definitely recommend this daycare to EVERYONE.

From the owner: We offer a safe, nurturing, educational based program for ages 6 weeks to 17 years.read more

Experienced, high quality and family-centered; Ms. Ocasio has been an exceptional addition to O2B…read morekids and our child's learning. She creates a calm, functional, and fun learning environment. She understands how children operate and speak/teach to their level while also providing challenges to help them develop problem-solving, respect, and how to be a good friend to their peers. We cannot say enough good things about Ms. O and her clear and intentional approach to student learning. Ms. Aydin is a fantastic addition to the room and is always providing and enhancing the learning and play environment. Experienced, high quality and family-centered; Ms. Sara and Ms. Linda have provided us with comfort knowing our infant is well loved, taken care of, and helped through developmental milestones. They provide clear communication and an environment for our infant to explore through play. It's so fun to receive crafts that they have the babies do, it's a lasting memory. It's truly a blessing to know that our child is well loved and taken care of.

Have to say that the staff is amazing. Start the morning…read morewith a great welcoming of a caring Director Mrs. Tiffany that always has a vibrant smile to welcome every kid and parent in the center. My son has had so much progress since he started attending.

We LOVE Mid Rivers daycare! Theresa and Emily are so personable, kind and organized. All of the…read moreteachers are truly genuine and care for my children as their own. They have very low turnover and the younger workers actually went there themselves as kids. It's a true family. We are so grateful to find this wonderful gem.

Great Teachers, Great Director! My kids(2) loved going there.read more

Everything is absolutely wonderful! The teachers & staff really couldn't get any better. Within a…read morecouple of weeks I had seen a very significant improvement in my child's speech, focus, listening, & socialization. They have great Christmas concerts & always do 1 Mom's Night & 1 Dad's night, they put so much work into it & make sure you're going to have a blast & build lifelong memories. They really do care for each student & are genuinely good teachers. I've looked into quite a few preschool's & they by far have the most options for different classes, they start at age 2, & also offer a Mother's Day out program now! I highly recommend them!

My kid stayed healthy and happy at Kiddie Academy. Very safe, clean, disciplined and highly…read morecommitted to teach kids good behavior. My kid loved Lunch at Kiddie academy. Chicken and Turkey are her favorite.

EDIT: We requested a meeting with the Operations Director (Gina) on Friday that was unfortunately…read morecancelled due to her being sick. We were looking forward to at least hearing their stance on the issue and trying to come to a resolution. Instead, we were contacted by someone completely unrelated to the O'fallon location and they asked for clarification regarding this review. It was then decided we would have a meeting with that person because Gina was still ill. Long story short, our son is no longer enrolled at Kiddie Academy because of the unprofessionalism shown by Chassidy and Lindsey (director and assistant director) and their inability to supervise or even communicate with parents regarding their children. After we requested a refund for the month of November we started getting the run around, even though our son never attended a single day in November. They kept saying they "abide by the state minimum" and I don't know about everyone else here but but when it comes to my children and especially for what they charge I don't expect the minimum anything. If you truly love your children I urge you to think twice before enrolling in Kiddie Academy. Original Review: My youngest son has been attending Kiddie Academy O'fallon for a while now. Today marks the 3rd time in less than 2 months he's gotten bit while in their care. The school refuses to address the problems or give us an action plan as to what is being done about it. When brought to the schools attention their resolution was "well you can always pull your child from the school" Beware: if you don't want your children being bit find somewhere else to send them.