We cannot say enough about this experience or the staff. They are the kindest, most loving people…read morewho will go completely out of their way to serve. They even brought the death certs to our home which they did not have to do. We are over the moon about how much they contributed to our loved ones funeral/burial at Jefferson Barracks and the love and kindness they lavished on us. Milton is especially to be thanked for his contributions. The first day we had to spend with them was made easy and comfortable as we planned everything. We felt like we were at home discussing something with a friend. Highly, highly recommend!

I purchased a funeral for my brother 14 years ago from Kriegshauser Brother. We burried my brother…read moretoday. From the moment they were notified of his death, through today at the grave sight, they were OUTSTANDING. They went above and BEYOND. When the time comes, I highly recommend you using their services. You will NOT be disappointed. You and your family will be glad you choose them to assist you at this difficult and sad time. They will handle everything for you.

I can't say enough great things about Berger Memorial. They were simply wonderful. Kind,…read morerespectful, so understanding and very, very helpful. They took care of everything for me. My mother had prepaid her funeral, but Covid changed her plans. Berger's staff went over the contract with me and credited back close to $1000 for things we no longer needed. Who does that!?! I learned that this is a family business going back 125 years. That explained a lot. They treated me like family, as they would want their own family treated. I had lovely conversations with director Richard Stein and felt such warmth from him. He and his staff took great care with me and made a difficult time much easier. They took care of all the details and allowed me to just think about my mom. I will always be grateful to them.

Kind and compassionate people. They are genuinely more concerned about guiding you through the…read moredifficult and overwhelming experience of death than making a profit. I came here because my mother had passed away. Everyone treated me with respect, they were excellent about communication and completely understanding at every step of the process. Even with me coming from out-of-state, Berger made the process smooth and clear. They answered every question I had and provided a peaceful transition for my family. I can't thank them enough for their assistance with a very difficult experience.

PREFACE: I plan to update as my experience unfolds, but as…read moreof now, this For-Profit is not honoring a 60 year old "Immediate Need" contract my grandmother took out for 2 plots in 1965. She purchased one for my Veteran grandfather and another for my herself -- both Paid In Full! Years ago my mother left me a box to open upon learning of her death, which was this, 2025. MY BACKSTORY: Grandmother purchased the plots 1965. She died in CA, 9.21.2001 leaving my mother next inline as the "Assignment of Interment Rights" holder. My Mother died in CA, 12.24.22. May 2025, I learned of her death and received her ashes from the L.A. Cemetery and Crematory in Boyle Heights, CA. If I hadn't, she would have been buried in a Mass Grave of the Unclaimed. In her box were copies of documents from 2001 where Valhalla Management, Mr Zell, nicely confirmed that upon my mother's death, I, her only child, would be next inline as "Assignment of Interment Rights" holder. Not having a public email nor an 800 number, makes it costly for out-of-state family. The only way I was able to get in touch with Valhalla was a DM/PM on facebook. May 2025 I reached out and staff named Nick, EVENTUALLY, replied asking me to email documents for him to look at. So, I sorted through Moms box once more to make sure no documents were overlooked. Early July 2025, 2 emails with various PDFs were sent. Late July no response. I did a followup DM/PM on facebook, that too, was ignored. (You can tell when someone read a DM) CURRENTLY JULY 2025: Once they are satisfied I am who I am, the challenge for me is to decide which of 3 CREMATED family members should be interned at Valhalla. They are: my Grandmother, my Grandfathers famous sister, or my mother. I would LOVE to place all 3 there, and give accolades if that is possible. As of this writing, I can't say because no one has replied to my correspondence. Just days ago I left a short Follow-Up DM/PM regarding my emails. Nada. CONCERN: Will or will they not honor a Contract that has been satisfied monetarily? Whether it be of my doing, or other family members with more tenacity, will they step up? It would be great for this to workout the way my grandmother envisioned! I would love have them handle my mothers Obituary Notice as well. Let's hope! As I stated, I will update as this unfolds. Really shouldn't be this way, but, here we are.

I understand they have NEW management and because I want to be close to my deceased mother I had…read moreconversation with them. No I am not changing my mind about the old management.... But the new management are much different, much kinder, more caring and receptive to my needs. They are five star and have cleaned the place up.

I wish I could give this place zero stars. By far the worst experience I've ever had with any…read morecompany, service, etc. I flew into St. Louis from California for my grandmother's tombstone unveiling. Our whole family got to the cemetery for a scheduled unveiling only to find the cemetery gate closed and locked. The sign said that the cemetery was open (it was Sunday at 10 am. See attached photo). We waited for a long time and no one came. No one answered the phone. Responded to my voice mail or email. We could see that they even had a sign up in the cemetery directing us to the grave site so they knew we were coming. Multiple other people showed up to visit the graves of loved ones and couldn't get in. Unless there was a sudden emergency (God forbid) with the management and they couldn't alert us in time, this behavior is disrespectful and utterly inexcusable. I hope they take a long hard look at how they run this establishment and make some serious changes.