I messed up and didn't get an order out to a California supplier and my customer was scheduled to do the install on Sunday and this was Wednesday. This freight line without any special fee's delivered this order to Pasco on Friday. I ship alot of stuff and these guys are amazing. Jeff - Jones Supply, Pasco, Wa read more

Pasco WA office. Do not trust this shipper with anything to be delivered. I ordered items for my RV, slide out awning covers, manufactured by Dometic Corp in Sumner WA and shipped to Pasco WA for delivery to me in Kennewick. Took them 4 days to figure out how and where to deliver, seems they didn't want to be bothered by a residential customer, though the freight cost was 170$ for a 3 hour ride across the state. The delivery was finally made and of the 4 boxes, 2 tubes and 2 boxes, one tube about 7 ft long was trashed. The item was sticking out of the tube, both ends broken open, am checking for damage. They could have repaired, some packing tape, maybe 2 mins of effort, the package so that the risk of any further damage would be minimized. Nope, didn't want to be responsible I guess, yet Oak Harbor damaged the package because it didn't leave the manufacturer in this condition. Unbelievable, $170 paid for boxes just thrown around it appears. If you value your items being shipped in WA, inquire as to who the freight company is first. If it's Oak Harbor, say no thanks. Take your business elsewhere. Tell your friends too, as this company is one of the examples of why American businesses are not respected. read more