I have never enjoyed going to the dentist before, but the folks at Broad Street Dental are so…read moreamazing that I actually get excited for my appointments. Dr. Huynh is an excellent dentist who makes you feel seen and heard--you're not just a patient in the chair, and you can tell he genuinely cares. I opted to get clearline aligners done through Dr. Huynh and after years of hating my teeth, I now love to smile and get compliments all fo the time. Thank you Dr. Huynh & all of the lovely folks at Broad Street Dental, you helped me learn to love my smile!

Came here for the first time for a regular cleaning - ended up with very painful inflammation…read more Took over a week to get an appointment to go back in. Turns out they had messed up a filling that now needs to be redone, but they couldn't find me a time within the next 2 months to do so. Gross incompetence. Don't see how it is appropriate to damage a patient's filling, but then not see them for 2.5 months and leave the patient with pain, inflammation and unable to chew? Have had regular cleanings every 6 months for 20 years with no issues. First cleaning here ends up with acute inflammation and pain, and a damaged filling. If they can't get a regular cleaning done properly, would be very concerned of having done anything even remotely complicated here.

I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

They fixed my tooth ache in an hour. I'd recommend this dentist to anyone that is looking for…read morequality and professional care.

Very professional staff. Good follow up. Was able to schedule a root canal within the same day!…read moreWould recommend their team!

I cannot say enough good things about Academy Dental in particular Dr. Stakiw. She listened and…read moretook seriously my complaints of over one year. She promptly sent me to an endodontist. I am grateful as the follow up not only affected my teeth but my sinuses.

Not accessible. No ramp to access front entrance. No elevator to second floor…read more Otherwise no complaints.

Thanks Myra for the help and Dr Peter's for seeing my children today. Great team in Victoria BC…read more Thank you.

I came for help to Hillsise Dental with a sore back upper molar, they put some stuff to ease the…read morepain, then I went back to seek more help as the pain got worse. The dentist said I had a cavity and filled the cavity. Ive been suffering since and today over 1 month later I sought another dentist referred by a close personal friend. Dr Theisen saw me on an emergency basis, gave me penicillin as my molar is extremely infected. I will return back to Dr Thesien this week to have my molar removed because its too close to my sinus to have a root canal. I am type 1 diabetic, with previous sinus surgery so the chance of having more health problems is not one i am taking. I will never go back to Hillside Dental again. Yves Provost

I have been going to this clinic for close to 10 years. From the receptionist, dental hygienists,…read moreassistants and dentist, Dr Mulholland, are all excellent. Everyone is so friendly and I am so comfortable in their hands. I have extreme anxiety when it comes to needles and having work done. Dr Mulholland was super caring and gave me some options for alleviating my anxiety. The hygienists are awesome and I always have a fun time chatting and laughing with them, even with a pick in my mouth.

I had my face X-Rayed twice because they forgot to put the film in?? The Dentist did not have very…read moregood listening skills, my bite is now messed up. When I went for the work, I made damn sure to tell them not to do ANYTHING that was not covered in my plan and to make damn sure that I didn't go over my limit. The woman at the desk assured me I was good to go except for something like $50 (whatever, no big deal). A few months later I receive a bill in the mail for just a little under $500. Way. To. Go. Woman behind the counter! Way to go..... Anyways, I will take my business elsewhere, I don't have excess money to throw around like that, I can't take chances on this sort of stuff. Oh, the dental hygienist cleaned my teeth just fine, but then again, so do I. Haha!

I had many years of excellent dental care from Dr. David Thom before he retired and I'm glad to say…read morethat my new dentist, Dr. C. Harris, also seems excellent. I just had my first check-up with him and he was extremely thorough and professional, as well as personable and pleasant. I recommend him highly and look forward to receiving more great care from Dr. Harris in future.

I went to this dental centre roughly 5 years ago and had a great experience but moved out of town…read more This April 2018 I was back in the market for a dentist that could handle my dental phobia so I booked an appointment for a consultation. I had a problem with two teeth beside each other Dr. Dhillon told me I would need 2 root canals. I made an appointment to come back to have that just before I went away to Mexico with four friends on a trip we've been planning for a whole year. I went in on the day before I flew out with them to what I thought was a root canal. fast forward to my 10 day vacation and I could hardly eat I couldn't shut my mouth my teeth were so sore I was on yoghurt soft foods mashed potatoes in a five-star luxury villa with Butler and access to 10 incredible fine dining experiences. I couldn't understand why my teeth hurt so much. After struggling through 10 days in pain and missing a lot of fun I returned home and called the dentist to make an appointment why I was hurting? I went in and asked the Dentist why my teeth were hurting so badly and he simply said oh I just did two giant fillings I didn't do a root canal. I was absolutely livid I just spent $5000 for a 10 day trip on a once-in-a-lifetime girls trip with the ladies I've known for 20+ years and because of his misinformation to me I suffered. He asked me to book a return appointment to get the work done and put me on antibiotics again and as I was leaving I was advised I'd have to pay I have the consultation fee I was absolutely flabbergasted I'd been there for 15 minutes and this was a problem that he had not directly fixed resulting in my trip being impacted. I wasn't going to go back but because I sent an email ( as I wanted everything written down) saying I was frustrated why was I being charged I then got a quick response saying oh sorry misunderstanding you don't owe anything no kidding! The office Manager asked if they could make it right so I agreed to go in to have the work done. I went in to get my two teeth fixed and he said he would put a crown on one and he would fix the other with a temporary filling. Only one week later my tooth cracked in half the filling fell out and I was beyond frustrated. When I called my insurance company to ask if I could go to a different dentist they told me that he had billed for a root canal which he never did they also told me that according to the BC dental guidelines sedation is normally charged at a rate of $55 and he had submitted $255 for me. The experience from five years ago to this experience are night and day I literally felt like I was supporting his car payment for the month and that his attitude has completely changed and he seemed less communicative than he'd been before. it shouldn't be up to me to have to guess which he's done! he should be telling me directly and precisely what services he's given me. Today my tooth cracked completely in half and fell out. thank God I've got an appointment with a new dentist for two days from now. Do not go here!!! over billing, price gouging,And lack of professional conduct utterly disappointed

No one should go to this Dentist. He will take bunch of x-rays and pictures more than you need and…read moreinsurance coverage. He will make you watch video how to brush and floss for 7mins, charges $39 even I asked not to watch. He forced me to watch and charge. He did cheated hygiene job which not clean, coffee stain are still there. He told me he had few cancellations, so he sent his hygienists home for the day, so he is the one doing everything. do you think I believed that? End it up I had to pay double than normal I pay.