My family and I lost everything in the house fire what insurance we had from the fire we went to purchase a mobile home it was a repo we paid $5,000 extra for remodel it was supposed to have wood floors and don't it has carpet they put up a coat of paint didn't feel any holes they didn't do $5,000 worth of a remodel paid $1,500 for skirting that is still not done will never recommend this place for anybody and I'm about to call the news channels read more

If you could give a 0 I would.. we where going to buy a $169,000 home and the sales man never returned our calls. Despite that we placed a deposit down on the house. And my husband tried to call them again. Again they refused to rerun his call. I canceled the plan to buy the house. We tried to get our money back. And I had to call corporate to get any answers. And then they still didn't call us when they received my refund read more

Worst experience and worst customer service I've ever dealt with. We had a realtor, found our own land, came to them to do a land home package with the land. We've been at this since the end of April. We were told we could close on our house that we're buying with the house that we're selling and would be in our new home 2-4 weeks after close. It's July 1st and we close on our home we're selling on the 9th. They JUST got bids for the improvements today when they've had the land location for weeks. The contractor they use for the improvements doesn't seem very experienced and called yesterday concerned that he wouldn't be able to find water at all on our land, I find a local company who's done plenty of wells in the area and he is confident there shouldn't be an issue. I tell the GM Cody that I want to use the company I found for the well. I'm told no and that he's not gonna listen to me telling him what I do and don't want. I tell him this is my money and house therefore I should have a say. He tells me he's done and to come pick up my check and hangs up on me. I contact regional who also makes every excuse in the book as to why his manager acts the way he does. He then tells me that they've decided to terminate the entire deal and refuses to sell me the home and the manager has the right to do so. While I'm on this call I get a text from my realtor saying she received a text from the land realtor saying that GM Cody text her and told her that our funding fell through. That's not his place and none of her business and I'm pretty positive it's illegal to do that. Nothing is wrong with our funding at all so it's a total lie. My realtor asks her to send her what he said, her response is that she can't because they live in a small town and their kids go to school together. My family of 6 will now pretty much be scrambling to not be homeless now that we have to sell this house and no longer have plans for the next home. I will be spreading ALL of this to every website I can find and tell every person that will listen. Cody has HORRIBLE customer service, speaks to customers like trash. And regional and corporate are very aware and defend him on everything. read more

Great customer service and very nice staff. Helped me get into my new home quickly and efficiently. 10/10

We were going to purchase our home thru here but unfortunately our land deal fell through. It was a very frustrating process but in the end they were honest with us even though they didn't get our business. Honestly in spite of the sale is refreshing. read more