Once they have your money they don't give a flying f@ck I am…read morean experienced fish owner of 30 plus years, I dont know everything and am still learning but theese guys treat u like your an idiot and couldn't understand the vast knowledge they have, just like most stores they leave out alot of important info that betta owners should know from day 1 Calgary or Alberta water is extremely hard and not ideal in the first place They feed the betta bloodworms only wich is wrong... a practice used by breeders overseas not because they care because they grow quicker They only care to keep them alive long enough to sell it to you. not for the long term heatlth of the fish They also are constantly breeding theese fish taking them home then returning them to the store .... adding to stress on the fish Not recommended at all , stores like this won't last long , you can't treat your customers like garbage and expect them to return Good luck you a holes

I highly recommend Fin Gallery, My boyfriend and I bought a beta fish from here and we are so…read morehappy! The staff at FinGallery is very knowledgeable and super nice! They took the time to answer every question we had to make sure our beta lives a happy healthy life! Fun Gallery will definitely be our go to fish store from now on!

You can kinda see it from Deerfoot Trail looking east. With…read moreall the traffic, it's kinda hard getting to this pet supply place if coming from the east. The store is quite big with great selection of exotic creatures, if that's your thing. We came for dog food and a new toy for my dog that will always be my puppy. Had a great selection and we found the dog food we wanted, and a toy my puppy just loves. If you can't find what you looking for your pet this place may have it!! So many unique pet needs for any reptile, fish, rodent, birds, cat, dog needs. I was so lost at looking, watching mesmerized by the creatures. I totally forgot to take pictures!!! -park is okay -clean and very well taken care of -staff friendly and very knowledgeable Had a wonderful time just looking.

The store and the floor staff and the products are great …read more..... The prices .... meh! Not great but OK. The only REAL problem with the entire store is the checkout and the till staff when you want to GIVE THEM YOUR MONEY !! You can go there at peak times with the entire line full or be the only one in the store and have to wait, every , single, time. I've been there and waited while the person on desk #1 will eventually wander back over to it after having a lovely chat with the girl on #3. I was there on Dec 11 and dropped a couple of hundred on dog food and that's how it happened! You will actually feel your life ebbing away and slipping closer to death waiting in that line, its THAT bad. (grin) I don't know if its their system, or the staff training, or the steps in the checkout process, or what, but the waiting in that bloody line is beyond ridiculous. Maybe its deliberate because of all the impulse purchase stuff they have CRAMMED in to the check out aisle. ...... it sure feels that way.

We have been taking our yorkies here for a number of years every couple of months for more of an…read moreAsian fusion grooming. Highly recommend!

I took my dog in for a groom. When I went to pick her up the groomers had left for the day. My poor…read moredog had cuts and burns from hot clippers and was not evenly shaved. She still had long spots on her where she should have been even all over her body. The groom was expensive and should have been checked by the groomer before sending her home. I will not be bringing her back.

my dog had his dewclaws ripped out after buying and wearing Ruffwear shoes on a walk…read more I brought this information to the store the following day, that he was selling a flawed product that harms animals. He told me he can't afford to lose $75 to return them. They were in the same condition as i bought them! Says he can only return dog shoes if they were worn indoors. Like dog shoes were made to be worn inside the house..... And no mention of that on the receipt.

Our dog was almost dead…read more We took our dog to "Especially For Pets" on 16th Ave for grooming and she was almost dead after we had taken her home and discovered her condition. The store denied any wrongdoing. Half of her body was bruised up. She could not move for days and she had difficulities breathing. In addition, she barely had a hair cut despite $80+ service charge. The hair was still long and uneven. It was obvious that our dog probably fell from the table and the technican stopped cutting her hair. However, the store denied any wrongdoing or they did not even apologize. We are dog owners of 13+ years and never encounter something so horrible!!! Will NEVER take her to this place again. We will never trust their technicans. Careless behaviour, incompetence and worse of all, they did not apologize or admit wrongdoing.

‼‼‼‼‼I had the most heartbreaking and traumatizing experience in this clinic, and I want to warn…read moreevery pet owner: never bring your animals here, especially small pets like guinea pigs or rabbits. Early in the morning, I saw my guinea pig was very sick and not eating. I panicked and called several clinics to ask if they treat small animals. This clinic told me: "Yes, bring her now, it's an emergency, we can help." Relieved, I rushed over, believing they would save her. I arrived at 9 AM. A man at reception took my pet away, and for the next 2.5 hours I sat with no updates, no communication, no idea what was happening. I kept saying it was urgent, but they just told me to wait. Finally, a doctor spoke to me -- without even bringing my pet -- and started talking about stomach problems, then immediately said the cost would be $3000. When I asked for details or a price list, he left. Later, staff came in with two different papers: * The first showed $216 for a "consultation" plus $188 for cremation. * The second showed $216 for a "consultation" plus costs for treatment and medications. It felt like they were literally giving me a choice: either pay for cremation, or pay for treatment. I even asked: "If you are already suggesting cremation, does that mean treatment won't help? Is it already too late?" They reassured me: "No, it's not too late. Treatment will help. You just need to give the medicines." Of course, since the price difference between cremation and treatment wasn't very big, and because this was our beloved pet, we chose treatment, trusting their words. But every 15-20 minutes the numbers kept changing -- $500, then $600, then suddenly $411. They seemed to invent prices out of thin air. Desperate to save my pet, I agreed to treatment. After more waiting, they gave her back to me in a box. She was lying still, breathing heavily, clearly struggling. I begged them to check her, but they said: "It's fine, go home." Within 15 minutes of leaving the clinic, after giving only the first medications they prescribed, my beloved guinea pig went into seizures and died in my arms. The same clinic that promised me she would be okay, that took hundreds of dollars from me, had let her suffer for hours and then die. When I came back crying, with my child crying beside me, they quickly pulled me into a private room so other clients wouldn't hear. They said: "Sorry, sorry, it's not our fault." Then they demanded $300 for cremation. After arguing, they told me they would refund $80 for the medicines, then changed it to $150, and then told me I would only need to pay $24 more for cremation. Finally, they said: "Actually, don't pay anything for cremation -- but you will not get any refund either." The numbers kept changing every time, as if they were inventing them on the spot. I spent from 9 AM until nearly 1 PM in this nightmare. My pet suffered for 3.5 hours while they played with numbers and gave me false hope. Instead of telling me honestly that they couldn't help, they strung me along, took my money, and handed me back my pet already dying. To make things worse, while I sat in the waiting room devastated, I overheard staff laughing and celebrating someone's birthday. It was clear saving my animal was never their priority. I cannot shake the feeling that they took advantage of me because I am an immigrant and my English is not strong. They saw an opportunity to overcharge me and gave me no clear information, no transparent price list, no real compassion. My guinea pig went into this clinic alive. She left dead. And all they cared about was money. Please, if you love your pets, do not bring them here. This clinic is cruel, unprofessional, and heartless. They gave me false hope, drained me financially, and let my pet die in pain. It is a nightmare I never want another family to experience.

A while back, they started using a gas chamber to euthanize rabbits. One of the technicians was so…read moredisturbed by this practice that's banned in many North American jurisdictions that I can no longer recommend this clinic. Quite a few years ago, they used to be good; they used to use anesthetic gas through a mask and would even let the pet owner be with their pet during the euthanizing process. Now that they chamber them, they don't allow you to be with your pet during their final moments of consciousness (likely because they don't want you to see how disturbing what they're doing is). Between this questionable policy of theirs and their very high costs (and a few other unsettling interactions with them), I'd say it's best to avoid this place.

We had dog and house sitting services for four days. Leah took wonderful care of our pup who has…read moreseparation anxiety and who we had never left alone with anyone besides us. She sent a ton of updates and pictures and we came back to a happy pup and a spotlessly clean house. 10/10 recommend!

From the owner: Active Furiends is a proud pet care company in Alberta that goes above and beyond your expectations…read moreof caring for your furry family members. As pet parents for may years, we understand the anxiety that comes with deciding who to trust with your pets’ well-being-not being with them is hard enough. First and foremost, we live by our reputation, and value trust and dependability. Our goal is to give you an idea of who we are, including our hopes and passions, and in the process, we hope to alleviate your nerves and gain your trust.

The customer service is outstanding. My dog looks great every time. I am happy and so is my dog.read more

I hesitate to write an amazing review because it will be harder to get my own pups an appointment…read morebut I can't help myself: this place is amazing!! My dogs were groomed to perfection, the facility was so clean and welcoming (for both humans and dogs!) and the staff were just the best. Top notch dog groomers and the only place I will bring my pooches to.