What a wonderful "blast from the past" to walk into Ritzville Drug today! I haven't been in a…read moredrugstore like this since I was a kid living in Fircrest, WA back in the 70s. It's the quintessential small-town drugstore filled with every kind of sundry, medical item or personal care stuff of all sorts, gifts, toys, greeting cards, yarn and knitting supplies, paints and hobby items of many kinds, and a neat-as-a-pin pharmacy in the far corner. Gifts of all kinds abound - lots of really cool stuff scattered all throughout the nicely arranged shop. They even have a small jewelry counter, just like the one in the Fircrest drugstore all those years ago, when I bought my 5th grade girl a pretty necklace. Even the smells inside trigger memories of that long-gone shop of my past. But the best part is this one still exists and seems to be doing well. We made sure to make a number of purchases and a few small gifts for friends back home and for future trips will always make a point to stop in to take a break from the road. If you're reading this from I90, take a break and stop in. I'm not connected in any way other than wanting to share what I discovered today. You won't regret wandering Main Avenue and popping into this and all the other awesome little shops and stores on Main. Happy to vote a full 5 Yelp Stars.

From the owner: Prescription transfers, Souvenirs, Gifts, Photo Kiosk, Cards & Stationary, Beer, Cheese and Wine.read more

I have never written a review for a Walgreens, but the pharmacist here rocks. Truly a kind soul…read morethat cares about others. Even after a busy line, he took the time to talk with me, and even a little pleasant small talk :)

The Walgreens store itself is fine, but the pharmacy is another story. The customer service is…read morebeyond disappointing. I was on hold for 49 minutes before someone finally answered. After the pharmacy staff member finished her greeting, I was unexpectedly placed back on hold before I even had the chance to speak. I then spent another 10 minutes waiting. When I finally got through, I asked what had happened. Jamie was rude, dismissive, and unhelpful, then transferred me to her manager, who was somehow even less helpful. To make matters worse, I never asked for my prescription to be canceled, but when I went to pick it up, I found out they had canceled it after my phone call anyway. No one explained why or attempted to resolve the issue. After this experience, I'll be taking my prescriptions elsewhere. I don't expect perfection, but I do expect basic communication, professionalism, and customer service. Unfortunately, this pharmacy failed on all three.

Horrible!!!! Went three days in a row and they said the prescriptions were "in process". On day…read morethree I said I would wait. After 25 minutes they said they didn't have either in stock and needed to order them both. Google their reviews, not an isolated incident. Too many other pharmacies in the area that are competent.

My daughter Amber was a Pharmacy Assistant at this Rite Aid. She repeatedly asked the Pharmacy…read moremanager Jay for assistance with customers due to the high volume and long waiting time. He told her customer service was not a priority for him. She was bullied by a co- worker Marisa and he refused to address it. She was diabetic and had epilepsy and one time had to go to the back and lie down to avoid having a seizure and he stepped over her and said " are you alive"? They made my daughters life horrible. She died on August 27th, at 37 years old due to a seizure.

Worst place I have ever dealt with, have been waiting for over 6 weeks to get a prescription…read morefilled. Very disappointed with the whole experience. I will not be using them again in the future as I need a company that can be reliable to get medication when needed.

We just moved to Crescent bar full-time. I checked with COSTCO prior to move. They said they were…read moreable to do compound medication's. unfortunately the information was wrong. I called Moses Lake Professional Pharmacy told them my problem. This was on Friday. They close by 12:30 on Friday. They said they would rush the medication and try to get it out and in the mail that day. I received my medication Saturday in the mail. The medication is needed for pain control. I am so grateful for what they were able to do for me.

Not very happy with Rite Aid as there is NEVER any way to get someone on the phone. I can call…read moredozens of times and continuously re-direct the automated system to keep dialing into their phone. I just need to know if the meds are ready before driving 20 mins just to turn around because it's not ready. I finally called the customer service number and had to file a complaint. Maybe the upper management will do something. Not holding my breath though. Update: I did get a call from the manager. Just be told "we've been having issues with our phone system". Okay... shouldn't you be prioritizing that? I mean it's been literal months of not being able to get ahold of anyone. So at some point you should figure that out.

This has to be the worst pharmacy I've ever experienced. Prescription sent over, I call to confirm…read moreget an eta and it's a few hours every time. When I arrive, well after being told, it's still going to be a few more hours. This time was the last straw. Prescription sent at 7am, I called at 9, was told 10:30am. I get there and it's not done, I come to pickup at 4:30pm and I'm told it won't be done until tomorrow. All this time I'm waiting, in pain mind you, and not one I'm sorry for the wait.

Courteous and professional. People are nice and helpful. Store is clean and has a lot of cute items…read morein it.

Shops like this are a small town must. A little bit of everything. Front counter ladies were happy…read moreand helpful, and led me to a item I needed for our vacation property. A sports ball pump, that I hoped would fill up two under-inflated front tires on a riding lawn mower. It had to have the right connection for a tire valve stem. It did, thankfully. This place is definitely worth a stop whenever you need to head to town for....stuff. Clean, very well stocked/organized, and has a nice touch of country charm for folks who appreciate that. Folks like me...

If you want to find a great pharmacy and ability to pick up some snacks, make-up or bathroom…read morenecessities, this is your place! We travel to different cities often, and if we spot a Walgreens, we are the first to stop and frequent this place to get toiletries, snacks, and vitamins! We recommend Walgreens for those needing a pharmacy you can trust!

Dedicated pharmacy site. Extremely limited OTC products. As with too many Walgreen's, no weekend…read morepharmacy.

Cheney Owl Pharmacy is the best! My son has been on many different medications in his little life…read more We are so thankful for the care we have received from the pharmacists and staff. They have managed is drug changes flawlessly and with so much care and kindness. One of our doctors called the pharmacy and afterward to me it was the best pharmacy she's ever contacted. We are so thankful. I often find myself wandering the isles after I pick up my prescriptions. They have a great selection of cosmetics, kids toys, jewelry, cards, gifts, clothes and more!

Owl Pharmacy has been my choice for over 37 years. They ALWAYS go the extra mile to ensure I…read moreunderstand any new meds and any precautions. They are certainly a major partner in my continuing health care.