Such a missed opportunity to do something great - super location, great mechanics yet ownership…read morethat only cares about squeezing every penny out of each customer. I spent thousands of dollars there over the last couple of years and really found the mechanics top notch. But the first time I had a problem, it could have been simply solved and the owner wouldn't even address it. I was shocked after being a loyal customer I could only image how he must gauge tourists. When I told him about the issue I never asked for a specific resolution (just wanted to let the owner Martin, know I was charged for work I didn't request and the work I did request was never done) he had the chance to take accountability and make it right. Instead he told me any problems were between me and the employees he "had nothing to do with it". A terribly spineless way to run a business. Imagine bringing your car in for a brake job and because the mechanics thought it was old looking they give you a new paint job but never do the brakes!! Stay away from here, there is a great shop in Les Houches and a super place in Sallanches.

I purchased some Fitwell splitboard mountaineering boots from Zero G, and they are great boots but…read moreunfortunately I wasn't sure of my correct Euro sizing and the boots were too tight. At first I was bummed to learn that the free return policy only applies to customers in France, but after I explained how I missed this info, the team at Zero G was kind enough to hook me up with some product credit to compensate for the return shipping cost and even took the time to take my advice on making the policy more clear on their site. Solid customer service to go with their great pricing on high quality gear.

Always really nice people very wiling to help (in English or French). I needed a enduro bike and…read morethe other big bike place in town (Zero G) wanted an outrageous €70 for the day! Intersport had the same quality bike for €45 and they were nice enough to throw in a pack and extra tube (which I ended up using). They have helped me in the winter too at the main store on the high street.

Went to the main store for skis. Guys were very helpful, took their time to explain and make sure…read morethe fit is good. I changed skis at the end of the day, and they were very receptive. Highly recommend!

It's just like the Icebreaker "Touchlabs" in the US except...way more pricey…read more Still, I almost bought a Mt Blanc shirt here. But it was SO expensive (over $100 USD...for a T-shirt...seriously). I had just climbed Mt Blanc and wanted it SO BAD, but I FORCED myself not to buy it. I'm glad I did. Turns out it wasn't a special "one-off" print for Chamonix, I found it on Icebreaker's website, on sale and got it for over half off that! Still, if you need some wool layers for your climbing adventures in the alps, it's hard to go wrong with IB!

From the owner: Située en plein centre de " Cham ", la boutique Icebreaker Chamonix inonde le monde d'une laine de…read moremérinos qui respire, régule la température, sèche vite et ne sens pas !

Even though Patagonia is out of California, seeing them in Chamonix made it feel like my "hometown"…read morewas represented. This store is similar to your typical Patagonia shop in the US, with slightly higher prices. (yeah) A great place to go if you need a last-minute puffy or ripped your softshell pants wide open with a crampon.

From the owner: Selection des meilleurs produits Helly Hansen pour le Ski , Montagne , Outdoor , Sportwear aussi…read morebien pour les Femmes , les Hommes que les Enfants.