I walked in Thursday afternoon to get my usual closing gift for my client. Teapot is always my favorite. I usually have my flowers with me as I walk in. The two employees that have been there forever are always so helpful. They cut the flowers I bring in and add water to whatever I decide on. Well this time was a different experience. As the young girl rang me up and older lady was standing at the counter and I asked if she can put the flowers in the pot and add the pretty pink bow they always do to complete the look. Well, she yelled at me and said "she can not put the flowers in" here I am thinking maybe due to COVID. But no, she just didn't want to do that for me. I tell her "your employees always do it for me" with this confused look in my eyes (wearing my mask) well she ripped the flowers out of my hands with attitude and walked away. I asked if she was the owner and the you g girl said yes. I was appalled by her customer service. A few minutes later she came back with the teapot and my flowers in her hand and said "i asked all my full time employees if they do this and they all said no!" She hands me my pot and flowers and I in shock!! The young girl that had helped me apologized for the owner as she walked away and closed the door to the back room. Here I am helping small businesses out and I get yelled at and called a liar!!! Here are a few photos taken at her store where they put the flowers and pink bow for me with no Complaint!!! You all lost a loyal customer and I will never walk in your store again! read more

OH Kay's - Home Decor Near Me - McAllen, Texas

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If you're looking for McKenzie Child gifts....this is the place. Excellent customer service and Kay is the best! A must stop for shopping for a nice gift for someone. No Mother's Day, Christmas, or birthday passes without a stop here! read more

This is one of the main stores we worked with for our wedding registry. They had a lot of popular lines (including the Mackenzie Childs line that I happen to hate, but everyone else seems to love!) and quite a bit in that tiny store! They had a large collection of decorative glass that I fell in love with (especially the Annie Glass). They really helped find great things to put together for your registry and walk you through the process. Pam always worked with us and got to know our tastes well enough to start suggesting things. You definitely get a great "small town" friendliness by walking in this store. read more

This is a great store when looking for that special gift. They have those one of a kind gifts that not every store offers. The staff is so friendly and know exactly what to show you when you enter the doors. I love the Mackenzie Childs collection which I tend to spend all my time and money admiring. They have so much to look at from the collection of baby gifts, wedding gifts and registry's, I think you really need to check them out if you haven't already. read more