I have been trying to get in contact with this Lawyer for a week now. Every time I called, I was…read moretold that he would return my call within 24 hours. I continued to call this office daily with the expectation that Louis would return my call within 24 hours as I was told. Needless to say that never happened. On my fifth attempt I was told the exact same thing! "Louis would call me back within 24 hours". I began to get a little frustrated with the person on the phone, and requested that I receive a call back from Louis. I would like to think after being told 4x in 4 days that someone will call you back and then never receiving a call is enough to frustrate anyone, but especially someone with a personal injury health related legal matter. Shortly after, Louis called me back and was clearly agitated over my multiple attempts to reach him (which was only once a day). He confronted me regarding me getting upset with his employee and stated I was "ruff with them". This is highly untrue!!! I only requested a call back. When I tried to explain the legal matter he kept interrupting me basically telling me to fix my tone. Thereafter, he states that he is not taking the case because he's not interested in it! Lol some professional! Louis here is a little bit of personal advice for you and your staff: -Communication is the key to success. If your going to be out of town and not taking calls for a few days you should relay that message to your clients/potential clients when they call you during a vulnerable time seeking a knowledgeable Lawyer to help. (This will prevent any frustration but only great communication.) Hence, If you don't say "he will call you back within 24hours then clients/potential clients won't expect that. -A little customer service goes a long way. The tone Louis had with me from the moment he called and throughout our conversation was confirmation that he was not going to take the case. Maybe you and everyone at your office should take a course on customer service and how to deescalate a situation with clients/potential clients. Although I apologized multiple times to Louis for calling daily (after not receiving a call back in 24 hours like I was told) and requesting a call back, he remained agitated and unprofessional. This incident showed me he does not care about the people! Just the money!. He let me know that too, Louis stated " When I take a case I have to front a lot of money and I'm just not interested in doing it for this case". There is no option for zero stars, Therefore I am left to give him a star.

I used Louis Mendonca only once. Louis gave me the best service he could and did a great job in…read moreobtaining a settlement that was more than I expected. I also learned alot about how the process worked and he even gave me pointers on what to ask for and what not to ask for. With that information, I gained alot of insight on how my case would work. I am very pleased with his efforts and I highly recommend him to anyone who has a personal injury case. With all the stress that the incident created, I was lucky to get Louis to take my case and relive alot of the stress I was going through. Great job, Louis.

This guy is a very smart and good attorney , no b.s he tells it at it is he represented me on a…read morecouple cases while he still practiced in Oahu , he always won and got what I deserved and then some , Call him and chat the guy is worth every penny .

very unprofessional and dis-respectful, will not return your call as promised, even if you have a…read morereferral. Please do not use him, your money is better spent with a different attorney

Ray Hasegawa is a credible attorney with many years of experience in contract law. He is a serious…read moreman who diligently carries out his duties for his clients. Expert in real estate matters and trusts. He has helped me several times and I will seek his services again if I am in need

With the recent birth of our wonderful daughter, my original idea of living fast and dying young…read moresort of didn't make sense anymore, so I thought maybe living slow and dying really old would be a better way to go now. When you have a kid, suddenly you realize that it matters if you're no longer around and you want to make sure that your little ones are taken care of should you go on that journey to the big farm with lots of room to run around and lots of squirrels to chase and all the other things that my mom said our childhood dog experienced when he mysteriously disappeared one day. So I began researching Estate Planning firms here in Hawaii. I went to a seminar. I started trying to find as much info as I can. There are places to do it online, are they good? I don't know, but I don't trust them. What if I have questions? What if they're not familiar with Hawaii law? I figured I wanted someone local. I called a few places in Oahu (I'm based in Oahu). One place didn't even respond. I called them again, they didn't even bother calling me back. I'm going to leave a review on them. Another place quoted an amount close to $5K for an estate plan with a trust which seemed more than it should. But then after doing searches in google I found Hawaii Trust & Estate Counsel and man I'm glad I used these guys. They are based in Big Island and Maui but they also cover Oahu. They are a small office which is what I wanted. John Roth is the founder of the company and if you look at his bio on their website, he's a local Oahu boy and he's got tons of experience with estate planning. Also listed on their page is info on his dad who was a professor at UH with tons of awards and a specialty in estate planning. These guys know their stuff! I expected developing an estate plan would be a huge chore, but it was so easy going and working with John was great. He's extremely easy to work with and he's very calm and low-keyed in a way that I really liked. The seminar I had gone to about estate planning from another company really spent a lot of time scaring me about how much things would cost if I died without an estate plan. John was a lot more matter of fact and reasonable about why an estate plan might help and he really took the time to explain things to us and to also suggest what would be best for our situation. Price was a lot more reasonable than the quote I got from the other place. The logistics of meeting with John was probably the best thing. I was expecting I'd have to take time off of work to meet, but because John is based on another island, you pretty much just contact them through email or phone, and based on John's scheduled visits to Oahu (he comes twice a month or more as his parents still live here), you can book at time at whatever location YOU want to meet. I communicated with his assistant Krystal via email who was very professional and timely. We were able to book a time on a Saturday which was perfect for us and it was at our house which was even better. The first meeting was around an hour and we decided on all the things we wanted. We agreed to do an estate plan. Later I had a few questions so I emailed and got quick responses. After a couple of weeks everything was ready and again we scheduled a time based on when John was back in Oahu. We met during lunch at our house so I could just drive home from work with my wife and an hour later we had all of our documents signed and ready to go. John is also a notary public so all your signatures can be notarized by him which makes things even easier. I can't stress enough how happy we are we used this company. John is a fantastic lawyer and such a nice guy. They're a small company so I felt like they really could give me personal support rather than a company that churns these things out. I had a list from several websites and the seminar I went to about all the things that should be in a good estate plan, and everything was included in our estate plan. It is great peace of mind knowing our daughter will be taken care of!

Hawaii Trust and Estate Counsel set up our living trust and then worked quickly to complete the…read moreforms before we unexpectedly had to be off island. We are very appreciative.

Peter and his Staff provided the utmost professional compassionate service. He went above and…read morebeyond to assist us in a critical event we were experiencing and for this my family and I would like to thank you and your awesome staff. Peter you and Staff and assisted me with what I needed without any delay and in doing so we were able to accomplish what we needed. If anyone is looking for an knowledgeable estate planning Attorney with passion and amazing staff look no further!!!!! He will definitely provide you with what you need!!!!

Brian used to represent one of my sons in a way that I believed only he could. Now there's Jeremy…read morewho is highly recommended by a highly respected family. Jeremys schedule doesnt call for new clients. However after reaching him a couple months ago for a family matter, he agreed to hear us. As soon we get the (very readonable) retainer- I will post the victory testimony! From what I understand, this is the new Sheriff in town. Haha.