I had trouble finding title companies in the Bay area that handled closings for mobile homes. Though they got the job done, their customer service was quite bad. Initially it was all peaches and cream from Rusty Smith but after an escrow account was opened I encountered a lot of rudeness from her and some of her staff. With one assistant after answer a couple of questions followed it with a loud "OK?"...as in "I'm done with you." But not OK, because sorry I have another concern I would like to bring up. A lot of impatience which doesn't sit well with someone selling their biggest asset. So I would shop around and see if there are other options. read more

They cannot fill out federal tax forms properly. They errored sooo much the IRS attempted to audit us for over 1/4 MILLION Dollars! That's a huge mistake. Lucky for us we have a CPA who can do basic math and show that this company make big mistakes. They knew about them because we were not their first client who Old Republic Title made this error to. read more

Two stars means "Meh, I've experienced better". The truth is, I have never had a good experience with a title company anywhere. They need a button for "adequate, I suppose". I would have given them that much credit. 3 stars is NOT 'A-Okay'. IMO, title insurance anywhere is a rip off, and the people who work for title companies don't really understand much of what they are doing. Let's start with the rip off. Title companies research property ownership to make sure there are no leins against the property. Lenders usually require this insurance against leins. Title insurance is intended to insure THE TITLE COMPANY, not you, really. They will tell you it is to protect YOU which it does in a very small way, but mostly it protects them. If a lein shows up later on, you could sue them for not finding it in the first place, and they would be responsible for paying it. Secondly, if anyone knows what's going on, that rare person is usually unavailable (because they are the only ones who know anything). When you can reach them, they are so pressed for time, they don't have the time to answer any questions adequately. They get you off the phone as quickly as possible. After spending many hours trying to get answers to questions like "What does 'Misc disbursement to hold for check disbursement' mean?" It's an amount of $1,701.52, so it's not pocket change. It can be quite frustrating. They have mysterious and important sounding fees in varying amounts which, in the end, will add up to thousands of dollars if you don't question every one of them. As a bonus, you have to wait for weeks to get anything done. No one, not the lender, not the title company has any sense of urgency. We've waited for weeks for these people to get their act together so we could sell/buy a property. If I worked that slowly, I'd get fired. Cut the legaleze and tell me what I'm paying for. Train your people. Stop pretending you're doing ME a favor; I'm the one paying you. And answer the darned phone! read more

I have used Old Republic Title for many years and find them outstanding. Call their Concord office and request help...Their customer service department is excellent. read more