This experience was awful. We were quoted a price and given a time window. They were 4 1/2 hours…read morelate and we had to call them for updates. When they got there, the price was 3 1/2 times higher than we were quoted. We were honest with the furniture pieces that we needed moved so we feel like we were duped with the pricing. We were under a time crunch so we bit the bullet and just paid the extra. We were donating the items in my MIL apartment. The mover kept asking why we're donating so many items. I finally just said "my mother in law passed away and we needed to clean out the apartment". Then he kept asking why we're donating didn't want to keep an object or a picture. I just politely said that the family already took out the items they wanted. I felt like my privacy was violated. It was already a difficult situation and I didn't appreciate the grilling.

I called to donate 3 items . I was told there was no charge if donating. When the guys got there I…read morewas not home but my son in law was. They charged me $300 for 2 dressers and a bean bag!! If I had known that u was being charged for donating I never would have used them!!

People needing help should not be left with incompetent employees. I don't believe that building a…read more$5 million homeless shelter is going to help our city county or mid Michigan. Send it down the road. We're already a poor community. Send the rest of them down the road, we do not need to be known for the catch all for all of Michigan's homeless problems. I have personally hired a number of them and they are not interested in improving, learning or making a living. And our counties probation office " agent Chris " is known for lying and misleading these clients in regards to some established businesses and entrepreneurs who have been supporting the pantries and charities and veteran homes over the past 45 years. enough is enough, it is time to clean the sheets get rid of some of these irresponsible people trying to run this town.

Janelle was very hel and professional! I would recommend her to everyone! one of the nicest people…read moreI've ever met!