Every time that I've been there all of my questions have been answered about product information,…read moreavailability, and pricing as well as what may qualify for a tax insentive. They have alot of items are on hand and if not a different store most likely does so the longest you'd have to wait is about a week. The staff and managers are always professional and helpful.

2-27-2017 Update regarding my previous post. My phone call…read moreto the service departments "boss" was never returned. I called 5 days later and was forwarded to the General Manger. This man took action!! I had a service technician with the part to my stove in my home the very next day. I am happy to report that my stove is now working!!! To the General manager (Chad C.) and the service technician (Scott R.) "Thank you, thank you, thank you!!" I appreciate your efforts and dedication to your job. I only wish others were as efficient as you. Also, Scott C. deserves a raise for his hard work and dedication. I hope someone is listening and follows through on this, as it would be a shame to loose him as an employee. As a final note. This was a relatively easy fix that was drug out for way too long!! Clearly this company needs to work on follow though, and communication to better serve their customers. I hope that management is listening. No one should have fight this hard to get their stove fixed! Susan