I got Boho braids about three weeks ago and I love them. I went first thing on a Wednesday morning…read moreand they started immediately. There wasn't much talking so but they were courteous and the receptionist is always nice when i've come in. They braided my hair pretty quickly. It only took about 4/4.5 hours for them all the way to my butt. It started with four people, then went down to three then to two. Some of the braiders braided pretty tight and i had to ask them to be a little more gentle, but it did not hurt much after outside of just being stiff until they fell. I loved everything about it except for now my boho pieces are randomly falling out, so I think they should do a better job at securing the Boho pieces when braiding.

Excellent and professional salon with great customer service and good quality service.read more

Absolutely wonderful experience! Tiffany is an exceptional hair stylist - up to date on current…read moretechnology and trends. I have been a client of hers for more than 10 years. Color, cut and Brazilian blowout specialist! Highly recommend!

About 2 months back I went to get box braids, and I also got my hair trimmed since it's been…read moreawhile. Everything was going well until they got to trimming my hair. The lady that was their doing my hair was trimming but the owner quickly stepped in to finish trimming my hair. It made me feel a little uneasy since the lady couldn't do it herself but I thought everything was fine since the owner jumped in. Speed up to today, I take out my braids and blowout my hair to style it myself to find out they had completely BOTCHED MY HAIR. For them to be licensed hair stylists I'm completely disappointed and utterly devastated my hair came out this way. Especially since I spent over $200 on my hair. I DO NOT RECOMMEND GETTING YOUR HAIR DONE HERE.

Since I had really bad experience while back, I am very cautious on who cuts my hair. I had one…read moresalon I used to go but it is airplane ride away...so I took a chance. THE BEST DECISION EVER MADE. The lady was very kind, understood what I was looking for, and was very professional! Very happy with the result. Will definitely go back and will try coloring and cut next time.

Kim is the sweetest most professional hair stylist. I wanted to even out my A-line cut and dye my…read morehair back to its natural color and she was able to do so quickly and beautifully.

I will not use Ego Hour again. I will go with an independent stylist not controlled by unyielding…read morecorporate policies. My appt was right before I was going out of town. My stylist did a great job on the top of my long hair, and I didn't notice till I got home (lots of glare in the salon) that the bottom front areas had no highlights. I'd spent nearly $200 and got less than expected, so I called to see if the stylist could just put two more highlights in. Was told that bc I couldn't come in right away, since I was going out of town for 10 days, there would be a charge for a "redo." Corporate policy. I explained that I was traveling and couldn't come in for almost two weeks, and didn't need a redo anyway, just two highlights, one on each side. It didn't matter. This was not Hanes Mill Rd as given in the pulldown, but another in Winston-Salem, and I assume all salons would be as rigid.

Was in search of a new place for my regular hair cut's and blowdry's. The front desk staff were…read morevery helpful in fitting me in at the time which was convenient for me to come in on such short notice. (I'm talking 30 minutes before). The hair stylist who was assigned to me, Rebecca, was very sweet and did a great job. She took time out to discuss my hair etc, and really delivered an excellent service. I will be going back for a hair colour soon, as I am happy with this salon and the way in which they conduct themselves. The price is as advertised, and no working out on a calculator additional tax charges or in your face requesting tips (unlike other hair salons!) So professional. I will be a regular customer. Hope the good service continues. Parking available outside, and seating / waiting area inside. Quite a spacious salon.

I am visiting Winston Salem from another state so I don't know anyone here that could recommend me…read morea place for a good haircut. I found the Refinery with good reviews online. I called just for a haircut and they gave me an appointment for a little bit later the same day which surprised me but I was pleased. They said the price was $45 which is much cheaper than what I pay where I live. The issue is that the girl that cut my hair is just learning ( therefore the price I assume) I could have someone at home do my haircut. I don't mind someone learning but another senior person at the salon should have come to review and show this girl how to do it better, so right now I'm still in need of a good haircut and out of $55 with the tip. Just beware.

Chelsey has cut and colored my hair for nearly four years. I have a short hairstyle that she keeps…read morefresh and easy to maintain. I can't imagine going anywhere else. The shop is very cool on the inside, with great music playing (but never too loud). The staff is friendly, and I come out feeling pampered.

Great color job, cut disappointing lots of seat long pieces when I got home, stylist good but…read moremotivated by $ not her customer's satisfaction

The atmosphere of Robinhood Rd Ego Hour is very professional and uplifting. I'm older 70+ and had…read moreover processed hair. Maddy has been fantastic at helping my hair heal and become very healthy looking. Her knowledge of color and skin tone helped select a great color for me and her advice for hairstyle is fantastic. So many of my friends are complimenting me on my hair. I will continue to use Maddy and follow her advice on hair care and hair style. I'm so happy to have met her. Maddy is certainly a gifted cosmetologist. I Strongly recommend using her services at Ego Hour Robinhood Rd in Winston Salem.

This was my first time going to a salon and I have to say it was really great. Cynthia did an…read moreamazing job. I'm growing out my hair and I found a great place in Winston-Salem to keep up with it. I like the aesthetic of the place it matches the area with Rustic brick buildings and reinvigorated industrial area.

Soli did a fantastic job! Having naturally curly hair is scary when going for a big chop. She…read morestyles my hair perfectly and even taught me how to use curl cream and showed me how to keep my curl moisturized. She even took the time to show me step by step how to define my curls using a diffuser. She recommended products for me to purchase at home to help with my styling! Excellent job Soli!

I absolutely love how friendly the staff are and the service was phenomenal! Such a good vibe when…read moreyou find the perfect hairstylist that cares about the longevity of your hair. Definitely will recommend this salon & if you plan to get some color in, please go see Maddox!

Go see my girl Kasi! She has done nothing but great things for my hair! I will always come to her…read morefor my hair needs!