Oh where to begin with Scotty the "preacher" and his crew of misfits. So let's go with the basic…read morerundown and why this guy deserves a 1 star. 1. Timeliness...poor. Promises galore and unmet deadlines aplenty 2. Subcontractors. So here's just another problem with this "operation". This is ,from what we could discern, one person and whatever subcontractors he could happen to find to do the work. When you do a renovation, suffice to say a legit TEAM of professionals is what you want. This lacked any semblance of a contractor running the show, but rather a contractor" that had no ability to rely upon subs as they do not work exclusively for him. They apparently work when it is convenient for them and unfortunately that caused some serious issues. 3. Condescending. I ultimately had to tell this guy that he was not allowed to contact my wife as he lacked the ability to act in a polite and respectful manner. By the end of the project was told that he wasn't allowed in our property. 4. This one is just foul...despite the plethora of cameras surrounding our house and the fact that we're literally on a hillside with woods, we had multiple issues with subcontractors urinating on our property. Once behind the house, once on the side of the driveway and another time literally right outside our basement door. My dogs have enough courtesy not to deficate or urinate 10 feet outside our basement door. I'd recommend asking your contractor if they provide a porta-potty or if they'll just be using the area directly outside your door if they have to go pee pee or poo poo. 5. Workmanship - Some average, some poor. Please see photos below. Uneven paint, uneven tile, sloppy grout, poor drywall work...... 6. Politics. I don't care if you like, dislike, or are casually indifferent to my political views nor are they your concern. Similarly, I have zero interest in protracted drawn out political conversations about how glorious Donald Trump is and how the world is going to hell. I just want the work done. 7. Communication. Suffice to say_________ 8. Yeah exactly - communication is best with accurate and clear communication without a pile of "we'll handle that later. Look no further than an "estimate" from Scotty. An estimate (even unsigned"), is actually meant to be your actual cost unless the estimate is low....then it would be higher of course. 9. Following directions. Not good. As an example, we were exceptionally clear that we wanted thicker drywall on the ceiling as a sound buffer between the bottom and top levels of the house. This didn't happen and was an epic screwup. The solution, we could shove 20k in furniture into a storage room, tack more drywall onto the existing improperly used drywall and then mud and paint it. This would (properly done) require a full removal and storage of furniture (beds, couches, rugs, tables, etc...) and the installation of a negative pressure system unless we wanted to be vacuuming drywall dust and cleaning for the next 6 months. I sum, we were absolutely disgusted with the quality of work that was done and the overall experience. We ultimately had an exceptionally difficult time getting explanations for suspect charges and gave this guy the option of a fee reduction or we would file reports with multiple state agencies and go to court. The price reduction was given not because Scotty boy was "wrong" but because he wanted to make sure we would be "cordial" if we ever bumped into each other in town. When someone leads with "I'm a preacher", probably a good time to walk the other way.

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Very sloppy work. This was a new construction house so everything was new. Crew had paint over…read morespray on brand new concrete garage floor, black hinges of doors, paint splatter on ceilings, splotches on trim, caulking wasn't smoothed and they didn't let it dry before painting so it started cracking a few days after the job. I tried communicating the mistakes with Keith and he got defensive each time, telling me he's never had a complaint. I walked through the house with the crew AND we taped areas that needed addressed and they still weren't corrected. When they took the entry door off of the hinges (which never should have happened) they damaged the door putting it back on. There were sections of the wall that they missed all together. His price was higher than others yet much of the work has to be redone. Overall poor workmanship and worse customer service.

Be careful when using this company. Be sure to request his insurance info up front in the event…read moreyou need it. He scratched every pane on our entryway doors while stripping it, then refused to pay for the damage. Resulted in a significant amount of money out of our pocket to fix what he had done. See photos posted.

My parents, both in their 80's, contacted a local blacksmith, Richard Merrill, to install some…read morewrought iron railing on their front steps. They placed a $250 deposit by check in March of 2107 which he cashed that afternoon. He scheduled a date to install the railing in April and never showed up. They tried contacting him during the months of April and May with no success. They left messages and he never returned the call. When they called in June, his voicemail was full and has remained this way ever since. At the beginning of August, I sent him a text message posing as a "new" customer and he responded that he was available for work. I replied that he needed to contact my parents to resolve the situation. He contacted them and assured us them that it would be taken care of within the next two weeks. They never heard back from him. I have since tried to contact him by phone and email with no reply and sent one last text requesting that the deposit be returned by September 15th of 2017. We are currently beginning the process to take this issue to small claims court. Avoid Richard Merrill with Bear Forge Blacksmithing / Metal Arts!