Horrible people. Even worse service. Total rip off. If I could get them negative stars, I would. I was dispatched this company through my home warranty. I had lost power to my detached garage across the alley from the house 3 weeks ago. I set up a lock box on the garage with keys to the house and the garage. This house is for sale and empty. I told them to take their time, it's no emergency, please work it at their own pace and safety comfort with the snowy weather. Almost a week goes by and I hear nothing. Then I get an email from the home warranty asking me to rate Omni's service. ???? I called Omni to ask if they were out to the house and were they able to fix it. The woman that answered the phone said "Oh yeah. No, we didn't fix it. The gas company cut your wire. You need to call the electric company to get it fixed." ????? OK. Doesn't make a whole lot of sense but I call the gas service and they said, no, we have not done any work in that area in the last year. So I call the electric provider. Oh we only get power to your meter and I can see you have power to the meter. Yes, I certainly do. So I call back Omni to ask just how they came to this conclusion. I was told there is an asphalt patch in the road between the house and the garage so someone must have cut my wire. ??????? I ask to speak to the technician who went to the house. He's not there. He won't be in today. I go to the house to retrieve the lock box and when I tried to enter the garage with the newly cut keys I had left in the lock box I discovered I did not do my due diligence and found the key for the garage will lock the door but not open it. It went right but not left. So I called Omni back and spoke to Brian who said he was second in charge. I explained everything to him and he agreed this didn't make much sense. I also stated I don't think the technician ever went into the garage or the house due to my error with the keys. I told him I was calling out an electrician I had used in the past to look at this and did he want me to share my findings? Yes, sure. I then receive a call some someone named Gary who claims to be the service manager. This man starts YELLING at me. I told him to stop shouting and calm down. He says "Ma'am YOU HAVE NO POWER TO YOUR GARAGE!!"" Exactly!!! That's why I called!! He continues to shout at me that his company has told me this repeatedly. I said I know there's no power by why, oh why, do you keep saying a utility cut the line? Did your technician look at the junction box in the garage? Did he go in the house and check the switch that turns the power off and on to the garage from the kitchen? Did he check the circuit breaker. Again in full bay he screams "HE CHECKED EVERYTHING!!! YOU HAVE NO POWER!!!" Then where did you get that someone cut the line in the road. "There is a patch in the asphalt in the road so someone was working there and cut your power." Yes, but that was the township back in the summer upgrading the sewer infrastructure. I just lost power 3 weeks ago to the house. Do you know for a fact there was utility work? "No, We assumed. And no one ever told you the gas company cut your power." Yes, you did, the lady who answered the phone told me that. "Oh, well ma'am. WE ARE JUST GOING TO HAVE TO PUNISH HER, AREN'T WE!!! Have a nice DAY!!"" And slams the phone down. I call back and talk to Brian. I tell him that this is unacceptable. I don't want to be yelled at, no one wants this and I don't think this is how he wants his customers treated. He agreed stating home warranty work is his main source of business. I told him more than once I don't disagree with him about a break under the road but I want to know that this is indeed the correct problem and not something else. My electrician came out and tested everything. I had power going all the way out to the conduit out of the house but sadly nothing after that. So yes, they are correct. But my electrician was able to eliminate the breaker, the internal wiring, the switch in the kitchen that allows you to turn power off and on, and the wiring leaving the house. BIG difference from a picture of a patch in the road that, BTW, isn't where the conduit carrying the power to the garage is located. I promised Brian I'd share the information and I did in an email. I keep getting emails back from Gary the YELLER in CAPITAL. LETTERS. WITH. PERIODS. BETWEEN. EACH. WORD. "THIS. DISCUSSION. IS. OVER. WE. ARE. NOT. INTERESTED. IN. YOU. OR. YOUR. PROPERTY. WE. KEEP. TELLING. YOU. YOU. HAVE. NO. POWER. TO. YOUR. GARAGE." My recommendation is to run, don't walk, as far away from these idiots as possible. They say they have 30 years experience. In what, I'm not sure, but it's not electrical work or customer service. I've attached their "diagnostic tool". A picture of the alley. Where the gas company never cut my electric. read more

Omni Electric - alley between my house and garage. - Electricians Near Me - New Kensington, Pennsylvania

I would NEVER use this company again! These folks were sent by our home warranty company to inspect/fix lights out in our basement storage room. The tech was polite, rerouted or cut a line, & got power to some outlets and our alarm system which happened to be on the same circuit. He estimated over $700 to remedy the whole outage. Because he wrote it up as an "alarm system" issue (which it was not) , the warranty Co. wouldn't cover it. When I called the Office to request they clarify their report, the man who answered was rude, said they did 60 of these a week and had no inclination to amend the report. I got the warranty Co. to send another electrician who fixed the entire outage with no additional charge, saving us over $700! read more

Omni gave information to my insurance company that was untrue and did not correspond with the written description of work they provided me. They lied to me over the phone, misrepresenting what they found (said two light fixtures flickering when there was only one light fixture and completely out). When asked why the report to the insurance company didn't match the written description reported to me, they hung up on me. STAY AWAY and have your insurance company assign a different company. read more

Don't go here, communication is awful - oh if they can't fix your problem they will keep trying and charge you anyway - electrician came out our heater wasn't blowing in bathroom - couldnt fix in our home - told him let our landlord know before taking the unit they didn't - did what ever research on the discontinued unit - ordered what they wanted - so much my landlord needs a payment plan - came back with unit - still not blowing - now the next day our power is out after the "fixed unit" popped yesterday. They said it will adjust should work .... HORRIBLE HORRIBLE they shouldn't be in business PEOPLE SHOULDNT GO HERE read more

Just a horrible, horrible company to deal with. As others have mentioned in their reviews, this company is arrogant, unprofessional and does not do a good job. I had called them to install an outlet in my bedroom. Their cost quoted to me was 140 for the first hour and 65 for every hour after. The electrician told me it would be 3 hours to install, so the total came to $295 after parts and labor. The guy who then installed the outlet took 2 hours and still charged me the full $295. That is just the first of many complaints I had with them. The installer left walls full of dirty smears from his hands. No clean up was done. The installation that was done was very poor. He didn't fish the box through the wall so the outlet would be flush with the wall. He installed an enormous box on top of the wall. My bedroom looks much worse with it sticking out of the wall. I asked him why, and he said that he didnt want to go through the wall because of the lathe and plaster. I knew this was not right as other outlets in my room are flush with and inside the wall. I have spoken to 2 electricians since then who confirmed my suspicions that the install was half-assed and lazy, and should have been flush with the wall, and that the lathe and plaster should not have been a deterrent. I called this company to inform them that I wanted the outlet to be inside the wall and that the quote given and the time spent on the installation was not in sync. The lady told me Greg would call me back. 3 days later and I did not receive a call. I called back and the lady again told me Greg would call. Finally Gregg called me, and he might have been the rudest person I've ever spoken to. I couldnt get a word in as he yelled over me to tell me everything I was saying was wrong, and that they did nothing wrong. He then hung up on me. DO NOT USE THIS COMPANY, OR YOU WILL BE DISAPPOINTED AND INFURIATED TO NO END. read more

Rico came to our home today as scheduled. He was very professional, prompt and courteous. I would definitely recommend this company. Thank you very much Rico. read more

This company was to be sent by our warranty company. We have various rooms with electrical outages including my disabled mothers room. They were to call us within a couple hours....after 5 hours we called them and got their voicemail. Called them again on Monday and finally got a hold of someone late afternoon. They said they could not 'squeeze us in' until the following Monday. They called us Monday morning we were scheduled for and had to cancel due to 'staffing'. Offered to reschedule us next Monday.....no thanks. read more

Agree with other reviewers...very rude and looking for ways to charge more unnecessarily. Would definitely not do business with this company. read more

My opinion is that: This company is run by crooks and rip off artists. Don't let them in your home! They will bill you for services that they do NOT provide and rip off you and your home warranty company with false invoices. These people are not the kind of service that you want anything to do with! Pretend Repair person RON HAWK is the biggest bumbling idiot of them all. His subpar work has the potential to burn your house down. They say everything is ok when it isnt. If you have had any work done by them, have it checked out and protect your family. Techs are RUDE and always late. Then act like they are doing you a favor by over charging you. Best thing that could happen with this company is that they dont show and you call someone else. read more

I called to have 2 ceiling fans installed. I was told the first hour would be $148.50 any thing over $68.50. The electrician showed up worked very very slow to put fans up. He took 2 phone calls on my time. When finished said final cost was $292.00. I said no you were here 2 hours that's $217.00. He said you have to talk to my boss let me call him. I went plaid on the boss and he said well I didn't know you are an hour away from us. I said B.S. I am in New Kensington your in Tarentum. He said oh my guy said it was an hour away ok then if I quoted you that price then $217 it is. The worker told my husband there is always issues with pricing. Deceptive business practices stay away!!!!!!!! read more