They went above and beyond to make our experience special. The bartenders are so friendly and…read moreaccommodating! Thank you!

Extremely professional! Hiring Intoxication Station ATL for my birthday and Halloween party was…read morethe best decision. It was a whole experience for my guests an I - from the personalized cocktail menu to the custom cocktails that were created just to fit my event to the full bar experience with fun and engaging bartenders! I would HIGHLY recommend to anyone looking to have more than "just a bartender" for their event! My friends still rave about my events!!

Beautiful Gem!! Outstanding Attention to detail and Professionalism of staff is without a doubt…read moreflawless. As the matron of honor to my best friend who was the bride I heard nothing but great things about the process, abundance of time spent, and excitement of the overall journey to planning her big day with The Piedmont Room. The staff assured all guests and bridal party (especially bride and groom) were comfortable, had everything at hand, and went above and beyond expectations. The bartenders were on point, the setup staff soooo fast, and the assistants always available. The atmosphere GORGEOUS and memories priceless. 5 stars!!!

I would not recommend this venue. The paperwork you are required to sign on your mobile device has…read morea poor and confusing interface with very small letters and light grey font. Challenging for the visually impaired. Difficult to enjoy events whilst they have enforcers constantly patrolling for mask compliance. There is a bar available so one can only assume they encourage purchases, yet I was scolded more than once mid sip. Perhaps because of my ethnicity, perhaps because I was expected to drink through my mask, perhaps because i needed extra help with my vision while signing the waiver, but regardless I felt intentionally targeted. I spoke to two other couples leaving the event early because they were made so uncomfortable.

My experience with CSOA was for 1 year. I was put through 3 separate interviews at the corporate…read moreoffices and met Penny at the last one. I thought this was a respectable company but I was misled. After being hired, my pay rate was lower than what was agreed in the interview, there was no offer letter sent out detailing benefits, hrs etc. I had to go back to ensure I would be paid the agreed amount. It wasn't a simple process and management resisted. I was also constantly called in on days off to cover the desk, if it wasn't to come in it was another team mate asking a question during my personal time. There were not systems in place to ensure any staff could pick up where the other left off causing lots of confusion for residents and guest. No one is properly trained we just had to learn on the job. I was promised gift cards for coming in early, last minute or working a back to back shift and was never given them. Working 6 day weeks was common, when you attempt to get a regular schedule management brings up your weaknesses and makes you feel undeserving of such a request, keep pressing they will give it to you. I think the intention is there to provide good service but the corporate mangment prevents this reality. Working for CSOA feels like you're tied up in someone else chaotic dysfunctional way of doing things. A company this size should have a system of offering shifts to the entire employee body at once, instead they depend on the 3-4 people working to cover each other leaving someone who would gladly take the hours out of the equation and applying unnecessary pressure on the employees whom are not available. Penny is okay and tries to clean up the mess but I wonder why she doesn't put competent people in charge that understand relationships and teamwork so she doesn't have to. There is no room for growth, they are creating positions as they go and it's hard to see how a concierge can reach that level, or want to for that matter. Superiors always seem the most stressed and over worked. Ryan is a mystery it's not clear why he stays at all, he doesn't seem happy and always seems tired. Trazet is more concerned with promoting her travel agency and telling you about her fiancé and there free travel benefits but her position as a superiors is unclear and has never been explained. CSOA makes up titles that have no defined lines of responsibility. CSOA- this is what you need. You need on-boarding and 2 weeks training through a system any new employee can clearly read and understand from property to property or you will keep losing accounts. Using one person to train your entire staff is unfair and silly to expect good results. Training is a process, 1-2 days of training then placement at multiple properties through out the week is just ineffective and absent minded. The confidence this company has is self destructive, it seems they won't turn back from decisions that aren't working. They do not drug test, and will not pay a decent wage unless you beg and plead. Raises are not consistent and come in the form of cents. There are no lunch breaks due to the industry and people are never properly introduced so that you may give them respect. CSOA doesn't know what to do with talent, they come across great talent but they hinder them with their chaos and psychotic nature and they leave. Pros- fringe benefits- You May not receive any respect or benefits from your company but you will definitely feel the benefits of being at the front desk at fine establishments. Network! You will find or be offered better working opportunities and more. Loyalty is not inspired by fear of losing your job, long term relationships are not maintained by mistreating your employees. This style of business makes me wonder if anyone in management has a flourishing relationship with a spouse or otherwise. The people who have stayed for years on end simple have low self esteem and deserve better. Thank you for reading!

I live in a building, Venue Brookwood, that provides concierge services by CSOA…read more The experience, both with building, management staff and with the concierge staff (Tashimah and Eugene), has been EXCELLENT! The concierge staff is kind/courteous, professional and helpful. It is great coming home to their nice faces every day. They are truly the best in all of the buildings I have lived in that offer concierge services. If you are looking for a concierge service, I would recommend CSOA.

it was really nice and big, but the bathrooms just need a little upgrade to match the rest of the…read morevenue. overall it was pretty good and lots of room if you want a lot of people.

We rented tables and chairs for a party that we ended up canceling due to the huge ice storm that…read morecame through our area. All of our vendors were so accommodating and understanding of the changes and gave us a full refund but Queens Party Rental would not! They stated they would give us a call and never did and ignored every text message we have sent to them. Highly disappointed and would warn everyone to stay clear of this company!!

We held my daughter's wedding and reception at the Chastain Horse Park. Kelly at Saratoga provided…read moregreat guidance throughout the process of planning the even and catering. She was very professional and enthusiastic with suggestions without being pushy. The event staff was exceptional. They had everything well organized and provided great crowd control. They used the venue space to its fullest and transitioned the main room from a beautiful ceremony space to a festive dinner/dance rooms in a very short time. The servers and bartenders were very professional and friendly. Finally, the wedding coordinator, Kim, was very efficient and confident. She managed our day-of nerves and kept the entire event on track. She paid special attention to making sure that my daughter and son-in-law had everything they needed, including dinner. I highly recommend Saratoga Events and Chastain Horse Park for an event

Incredibly unprofessional. Shontez with "Tipsy with Tex" cancelled on us at the absolute last…read moreminute, leaving our event completely in the lurch without a bartender. When you hire a professional, you expect reliability, but this left us scrambling to find a replacement less than 24 hours before the party started. Ruined the flow of the evening and caused a massive amount of unnecessary stress. Do not rely on them if you need a guarantee that they will actually show up.

service was perfect. Food and drinks are great. Good vibes and good music. I will be back!read more