HOT GARBAGE!!! They will send you pre approvals and when you apply, it a different story. I have a loan with these con-artists and I received a pre-approval. I applied and was told that they couldn't apply the amount that i requested to my current loan,. Well they wanted me to put another lien on another vehicle I owned when they could have simply added the amount to my current loan. Don't apply for a loan from these pirates, you will do better to go to a credit union. They have better rates for personal loans. read more

I'm sure some one out there might have a decent review for this company but i don't.. I used them to get the last 6,000 bucks I needed to purchase a vehicle when my last child was born and I no longer had space in my other car. The process was smooth and fine, till they blind swiped me with the 33% interest rate. Needless to say I still got the loan cause I had no other choice I had to pick my family up from the hospital. Well I pay that loan off a few months later. They were suppose to release my title just as easy as they grabbed my money every month. Well I was already deployed by this time and figured if something was wrong my wife would have emailed me or something so I thought everything was fine and my title would be at the house. Got home from deployment then left out again a few months later and just forgot about checking. Turns out they never released my title, and the place I went through closed down and my account went up into the cloud some where. Now I'm trying to sell the vehicle and having to wait 7 days after I submit a written request from them to do their job cause I already did mine.. just for them to send a letter of release then do the process with my DMV just to get it from them cause it got turned into an electronic title that I can't touch until one main does the job they were suppose to do 2+ years ago. I will never go through you all again nor recommend, I've been jumping through hoops to get you all to do your job. Y'all really treat soldiers this way? Not even that do y'all treat customers in general that way? Do what you were paid to do and you wouldn't get reviews like this. read more

I was glad to contact them and and put in the application, got approved for 1500 for home renovations but then when i called back today it was we dont have a budget and you need a co-signer. Obviously they are communicating with the reps who take applications over the phone. I've don't business with you all before and I was disappointed in the response that i received after being told it was approved. For future reference please update your system to match what the customer is being offered. Thanks Rosa at the Raeford RD location for your time and they rep from the phone app yesterday had me thinking I was approved to move forward. read more

Two years ago when I went searching for a loan, my credit was less than good. The Lian officer I happened to speak with gave me her assurance she could assist me. Needless to say Rasheeda was able to get my request for a loan approved. The interest rate was a little too high for my liking but I needed the funds. Out of two years, I had one late payment due to a miscalculation but I was offered a payment deferment and late fee waiver. So instead of the loan being paid off September of 2017 it'd be October of 2017. I worked super hard too get the loan paid off so my budget could loosen some. I even reapplied for a debt Consolidation loan and was requested I needed a cosigner because my income dropped 272.00. I was told the cosigner as ling as their income was verified and not an abundance of late payments I could use him. I felt as if I was jumping thru hoops. I did get a cosigner and he was approved, I received the call about how the monies would be disbursed and when. So I'm thinking ok I can breathe only to be told that my cosigner had to be a resident of my address. I said I wasn't told that and if I had a cosigner in my home I wouldn't need a cosigner. So I was declined the loan. Pissed is an understatement. My on time payments over the past 2 years meant nothing. I was so disappointed I reached out to my original loan officer Rasheeda she'd moved to an office outside of Fayetteville, NC. She still processed to do her due diligence to help me. She educated me that the young lady that was assisting me was new and wasn't aware of all policies. I paid the loan off on time in October. I checked online to make sure it had a zero balance to find out I had 19.19 left. So I paid it online. I checked a few days later to find a balance of 5.19 left for an NSF fee. I paid it. My gut instinct said to contact the branch manager. He advised me that he'd do a write off of the 5.19. I was told it wouldn't affect my credit score and he'd send me a paid off agreement in the mail but I could pick it up. I said he could mail it. 48 hours later and my mail person had run and no agreement. So I'm calling this branch again for an explanation or I'll just pick it up only to be told that I had a 15 day hold because I didn't pay it off with guaranteed payment a money order or cash I could verify that the monies were taken from my bank account. I'm livid! The branch manager failed to advise me of that when I made that final payment? I was already pissed about the fee I wasn't advised of and now this. The customer service and lack of knowledge of the services had my blood pressure high for a week at least. Well My agreement release date is the 21st of October. I'm waiting but I am so disappointed in the services here. Rasheeda was located at the Whiteville office last I spoke with her but I wouldn't recommend this branch, Fayetteville.My final payment at this office has left me with an overall bad experience. This location made the overall services appear shady. Proceed with Caution. I forgot to mention I made that final payment on October 3rd and it's now October 15th. read more