We got stuck using Jerrett as the funeral was prearranged years ago & we couldn't get out of the…read morecontract. If possible, AVOID this place completely. When we arrived at the funeral home, and were greeted by Carol at the front desk. She was very kind & was helpful despite being busy. She was the only staff member that we encountered that was compassionate. It just went downhill from there. We were then introduced to Caitlyn, who lacked any customer service skills. When we asked to go into the room, she was hesitant to let us in. This all happened well after the start time, so we were not inconveniencing them. At the end of the night, we lost track of time & she came barging into the room. She announced that it was past 8pm & yelled at us to leave. I was actually embarrassed for her. There's a way to politely ask guests to leave, this was handled very poorly. Our family also purchased light snacks for our guests. That included a tray of cookies & unripened fruit. The cost for the low quality "snacks" they provided was outrageous. We were told that we could not bring outside food as their insurance did not cover it. But low & behold, another party arrived with outside food & were allowed to bring it in. Thankfully our second night for visitation went a lot better. Different staff were on this night & were very kind. In all, our experience at Jerrett was unfavourable. Despite our grieving, we could not look past the disrespectful encounters with certain staff. They could definitely use some more training.

From the owner: Jerrett Funeral Homes - Scarborough Chapel is committed to meeting your funeral and cremation needs…read morein the most professional and compassionate manner possible. The funeral home has served Scarborough and Toronto area families since its founding in 1965.

I've been to this cemetary and funeral home for the past decade. I did take it a notch down by 2…read morestars just because many experience with arranging funeral seemed to be more of an upscale than an explanation. So it's probably not the first place you want to visit but when the time comes, something's got to happen. I have been here for a few funeral arrangements and regular visits. When arranging funerals, there was a small conference room where the death certificate is provided to the funeral home and the options for coffins and even how they arrange funeral ceremonies. Their staff are aware of different cultures and a Filipino staff was assigned because its tradition to eat next to the coffin and celebrate life (not my thing but a first). The organizer provided us pallbearers at hourly rates but really didnt explain that we could bring our own or have our own guest carry the coffin - again we didnt know and they did not explain they just told us what we needed. Hence I dropped it one star. So if you're going to arrange a funeral, maybe not this location, you'll find yourself lawn mowed with options while youre mourning. There really should be a consumer protection for people in this emotional state. The facility is quite grand with high ceilings. But when you return to use the washroom and visit your loved ones, the facility must have forgotten to lock their door and were not allowing their patrons who bought plot and coffin to use the washroom (come on!). Seemed snooty and makes the location overall less accessible for all population. The grounds are kept, but there is not much done for plant theft (YES! PLANT THEFT). I dont endorse stealing from people and stealing from the dead. Bad karma. But there is little done here when plants are robbed as we experienced our own arrangements destroyed to nothing (because the plants were stolen). Dropped another star here. Ways to save money, you can pre buy your plot and even arrange your double stacked plot. It's one way to fight inflation. Hoses are available all around, and signage are everywhere. After this experience....definitely not buying any future plots or arranging events here. Sorry not sorry.

The entire team of funeral directors and burial supervisors exceeded my family's expectations in…read morethe lead up to my mother's Celebration of Life today. With our wishes being on the rather complex side, and the level and frequency of contact and decision-making involved, we were greatly relieved at the way the team's professionalism, patience, and support guaranteed a ceremony and a service both of which provided uplifting comfort throughout the process and on the day. We cannot recommend them highly enough!

On my most recent visit during mother's day, it was a bright and sunny day. Many others also…read morevisited from the flowers I see across the cemetery. I did mention that the maintenance of the graveyard is really good in my last review... well my dad recently told me that during a visit in the past, we came by in the morning, and by the time my uncle's family visited later that day, our flowers were already missing. I'm not sure if they are so on top of maintaining the place that they already threw out our flowers before the end of the day or someone took it. But who takes flowers for the dead anyways?! We also notice the tombstone for our family and others are sliding slightly off center from the base.... so we'll have to send them a note to see if they can shift it back to the center. This year we are trying something different. We bought potted flowers and planted it on the ground next to the grave. Let's see on our next visit for Father's day if it's still there or alive. Likely unrelated though, I did just read a recent news article that there has been a string of thefts across 8 cemeteries including this one for valuable jewelry (especially inside mausoleum compartments). So those who have above ground urns or compartments, might want to check their niches or reconsider including any valuables inside.

I had the pleasure of meeting Sean Ho, he took the time to guide me through the processes. His…read morepatience and understanding was absolutely amazing. He was a true professional.

I can't say enough good things about Matt and the team at Legacy Funeral and Cremation services…read more After my dad died, my family and I felt overwhelmed and were referred to Legacy by our Minister for help with all the next steps that come following the death of a loved one. Matt met with us personally and walked us through the process, helping us with each step. He was so professional and knowledgeable. We didn't feel rushed, and at no point did he try to upsell us. He listened, he made suggestions, and he and his team members were all so kind when we would call back with questions or needing clarification or further assistance. The death of a loved one is difficult and Matt and his team helped us from that first point of contact, right through to the day of the service, and even beyond when they provided follow up information and suggested resources. My family and I are so grateful for the support, the genuine kindness and the knowledgeable service we received from Legacy.

Matt and the entire team @Legacy treated our family with the utmost professionalism & compassion…read more This is an ethical business that did not try to up sell my grieving SIL on any services. They were kind beyond belief and made a dark time feel bearable. We will be forever grateful for their care!

From my first meeting with Ryan to working with Marina, the staff made us feel comforted and…read moreconfident that our celebration of life would be all that my Mother-in-law had wanted. Staff were very attentive and kind to all our guests at the reception. So sad to have to be there, but I would highly recommend this funeral home for their responsiveness and compassion.

The cemetery starts at Yonge St. and extends to Bayview Ave…read more Not only it is home to large mausoleums and beautifully carved sculptured, but also it is a very beautiful and well-maintained garden that provides splendid view in every season. It is a safe place to have your daily walk or cycling in the heart of midtown Toronto (Respectfully obviously) and be ways from the hustle and bustle of the surroundings. It is most beautiful in early spring and fall.

One of my favourite places to walk through and it is adjacent to popular green spaces in the area…read more Something about walking through here is very peaceful despite it being a large cemetery. It is well maintained and a wonderful space to walk through during all seasons.

During an extremely difficult time of my life the people at Paul O'Connor funeral home took the…read moretime and showed the compassion that was very much needed. While other funeral homes clearly view this as a time for making money, these people helped a distraught family navigate a tough day. I wanted to take the time to review them, never having reviewed any business before, because I am so grateful for all that they did for us.

My Mother recently passed and the funeral was taken care of by Paul O'Connor Funeral Home. All of…read moremy family was so pleased by the care and professional way we were cared for. I would not hesitate to refer any friend or family member to O'Connor in the future. When my time comes this is the funeral home i will be using.

gates are locked at 11am on Christmas morning. people waiting outside to go see their loved ones …read more person who answered their number had no idea what was going on and couldn't offer any assistance. (probably a 3rd party answering company). everyone had to leave and couldn't get into the building

From the owner: Park Lawn LP is a group of six non-denominational cemeteries, serving the needs of all…read moremulticultural communities in the Great Toronto Area. Whether you're looking to pre-plan a final resting place, searching for information on where a loved one is buried, or you require our services now, our highly experienced Family Counsellors can review your many affordable options.