Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

I am very disappointed with this place. If I could give them less than one star, I would…read more The physical therapist herself is excellent--I had no issues with her at all. Unfortunately, the front desk experience ruined everything. The receptionist, who spends her time browsing Pinterest on the company computer, was rude and unhelpful. She made it extremely difficult to schedule an appointment, and that should have been my first red flag. She even canceled my appointment, blaming it on Tricare's new referral system. In reality, everything had already been submitted correctly, but their billing department mishandled it. To make things worse, she later called me accusing me of missing the very appointment that she herself had canceled. This was nothing but unnecessary chaos. It seems they want everything handed to them without doing their job, and patients end up paying the price. I feel bad for Miss Roth, but hiring someone like this at the front desk is a huge mistake. They don't work well with Tricare. Save yourself the headache and GO SOMEWHERE ELSE.

From the cheerful clients to the dedicated staff members, the atmosphere is filled with positivity…read moreand warmth. Each interaction is accompanied by genuine smiles, creating a welcoming environment that fosters joy and connection.

Best chiropractor in town. Highly recommend it. Knowledgeable staff, courteous customer service and…read moreaffordable procedures.

Cynthia T. Carey and her staff are absolutely wonderful and truly care about the health and…read morewell-being of all peoples. Every time I have ever come to her, she has opened her heart, mind, and healing hands to help myself and others. I recommend anyone and everyone to visit her and her amazing staff. They do wonders and have helped myself and many others with many different ailments.

Everything went well, and care quality was excellent service, I was the first one to get my DOT…read moremedical physical with Dr Cynthia Ivan. From SISD district and Colette great customer service and friendly and very helpful, thanks for everything .

As always good advise when you ask a questions and an all around awesome experince being there…read more Defenitly recommend this place to anyone needing their DOT physical.

If you are looking for a home setting that provides quality elderly care 24/7 , with kind and…read morefriendly staff ... than this is the place!! While searching for a group home I had the pleasure of speaking directly with the owner Gina ... from the start she was accessible, compassionate and quickly put my mind at ease that my mom would be loved and well cared for. It has been 4 months and my mom is now thriving! She enjoys interacting with the other residents, the delicious home cooked meals and with Gina's permission she wants to plant a garden in the backyard for all to participate and enjoy ! As usual in life some of the toughest decisions turn out to be the best ones so don't hesitate to reach out to Gina for specific details / information regarding care for your loved one ... you'll be Thankful that you did! Shannon G

I couldn't be happier with the care my mom receives here with Gina!!! From the moment she moved in,…read morethe staff has gone above and beyond to make her feel safe and welcome . They are attentive, compassionate, and always keep me updated, which means so much since I live in DFW and can't be there every day. The house is spotless! Every time I talk to my mother she seems engaged and happy. It feels like a real community, not just a care home. I am incredibly grateful for the peace of mind this place gives me and for the amazing team who treats her like family. Anytime I call or have a question they are always there to answer ! Gina communicates with me regularly and ensures I'm always updated, which is such a relief when you don't live close by. Highly recommend to any family looking for a safe, warm, and professional place for their loved one.

Hospice El Paso interviewed my sister regarding her health needs and their service. The initial…read moreappointment went well. Abby, administrator, should have been a used car salesman. She was on time, a lot of talk, and during her presentation made a lot of promises. These promises included: 7/24 care, 7/24 immediate contact, 7/24 availability, 7/24 immediate access to Hospice El Paso professionals, 7/24 immediate access to a nurse and doctor, and 7/24 access to any medical needs. During her presentation I stopped Abby several times and questioned her regarding all the promises she was making. She, again, promised that everything she had stated was accurate, and added that all calls were recorded and reviewed. All issues we may have during their service would be reviewed and answered by Hospice upper management team. After signing the paperwork, I told her that my sister needed an air mattress, due to bed sores. She promised that one would be delivered that evening. This was NOT delivered. Brenda, a nurse, came the next day to check on my sister. After her evaluation and the fact that my sister had issues keeping anything down. Brenda suggested that we move her to the Hospice Hospital so they could get in control of her eating habits, and then she could return home after this was corrected. We agreed and again I mentioned the air mattress. She promised they would have one ready for her at the hospital. The next day and in route my sister was talking, telling the ambulance crew to be careful. When I got to the hospital and saw her, I was shocked. I immediately called the nurse and asked her what had happened and what had been done or given to her. My sister lay in the bed, completely out and incoherent. The nurse told me I would have to check with the doctor. I said fine and asked when he would be there. She told me that she would check and get back with me. I asked about the air mattress, and again she said she would check. It was a long night. After numerous calls to Hospice main number, no one answered the phone. Calls to Abby the Administrator, did not pick up calls or respond to messages, and same response to Brenda the nurse. I finally lost it at the hospice hospital and one of the nurses got Crissy Jacoba, Hospice Specialist, on the phone for me. Again, I ran into another used car salesperson. She listened to my complaints, and I asked about all the promises made. She did not say anything but would look into the issue and get back with me. I asked the nurse about my sister's health. At that time, I found out they were pumping her full of morphine. I asked again about the air mattress. Again, she was going to check into. I asked when the doctor was going to be there. Again, she would check and get back with me. I was with her until 2:30 am. During that time, I noted that NO one came in and checked on my sister. The next day I was there at 9:00 am. In a matter of minutes we had lost my sister: No medical attention or review, No treatment, No air mattress, No doctor visit, Thank Dr. Becerra, and No action / No response from Hospice El Paso. This after all the promises made. This was a horrible, horrible experience that no one should ever have to go through. Hospice El Paso should be ashamed of how: they took care of my sister, how they took advantage of the people in need, how they made promises that were not kept, and how they ignored the people they promised to take care of. These People are at the most need in their life for "Help". The Help that you promised, the Help you said would be available, and the Help you ignored and did not respond to. Shame on you!

God is pretty busy, so he made hospice workers…read more May you never need the service provided by this business but if you find yourself in a situation in which you do need them know you are in good hands. Short of God sending actual angels or his son back to Earth for another round these professionals are the best we can hope for. Our care team not only provided support and comfort for my mother but offered advice, listened to, and aided us as care givers. Lauren and Vale are absolute saints that I could not have made this journey without. The comments I have read here on this business in no way reflect the experience I had. Compassion was presented from the first phone call to the last. The team repeatedly checked in on us and ask what we needed constantly. They always strived to overachieve and wouldn't leave our home unless our needs were handled. Often also asking about our health and our emotional well-being. This process is exhausting to say the least. Don't try to wait, call in those who are called to this profession... I can't imagine anyone who hate their job stays in this line of work... it has to be a calling. Thank you team for your care, your words, and for blessing our family in a dark time. We will never forget you.

Horrible. They…read morestarted off pretty good, but apparently knew injury laws better than I did. I had a car accident approximately two years ago and worked with a horrible law firm that I hired right after I was "bird dogged" which is just like ambulance chasing. Unlawful, but because the event had just happened I just accepted their services. They knew that two years on a case was the maximum time frame I could go on this claim even though I had referrals to two specialists that I was never able to see. The first an orthopedic surgeon who agreed that I required surgery on my right knee. I could never get "permission" to get this done, and according to the Injury Specialist this exacerbated my back issues and has now caused a left knee issue due to compensation of the skeletal and muscle structure. The second referral never happened. I finally made contact with this ambulance chasing lawyer's office and they informed me that Denise from this office called them telling them that I have not been compliant with their treatments. Not true at all. They were being scheduled so frequently I was having issues getting off work for them. Please remember that this accident happened approximately two years ago. Denise of this office supposedly followed up with referrals but I never received any correspondence to unanswered questions. I recently requested a call back from her but have yet to hear from her, this was just this Monday. She apparently contacted the "attorney" and told them to settle the case. Again, this all goes against what the MRI's show, that there is damage to my knee and back. Very disappointed as I'd originally given this office a very high review. Hindsight.

I've been receiving chiropractic care from Dr Jimenez and his staff for about 6 weeks. I am…read morefeeling so much better and am without the daily pain and stiffness that I previously experienced. Dr Jimenez is very caring and professional and always willing to share his knowledge with me. His staff have always been great and I see that they make each patient feel special and welcome. The office has always been clean and very organized. I would highly recommend his services to any in need.

Very friendly, especially the staff, love that they do arts and crafts and they have an excellent…read morehome feeling! I highly recommend everyone to take their elderly family to this adult daycare! I have peace of mind knowing that my grandmother is being taken care of with the highest level of service! Thank you New Horizons!