I had a very frustrating experience at this urgent care. I needed them to sign some forms for my…read moreFMLA at work, and they told me they would send the fax to the insurance company. However, they never did. When I called afterward, they told me it was my responsibility to send the documents, completely denying that they had said they would fax them. After she said that, she hung up the phone on me. This was incredibly unprofessional and left me in a difficult situation with my job.

This review is specifically for Toya Woods. I've been very frustrated with my interaction with her…read morefor many reasons. First, she never contacted me about my x-ray results despite me calling and leaving messages asking for a return call multiple times a day (for 4 days after my x-ray). Instead, Midwest Clinic just emailed me a pdf of my x-ray results without any message or explanation, which was extremely unprofessional and quite frankly alarming from the patient's perspective. Second, when I finally got a hold of Toya on the phone, she told me she would email me a referral to a specialist but of course, I never got the email. No such referral was uploaded in my patient portal either. She really does not follow-up with her patients and does not do her job properly. Now I have to make a new appointment at a different clinic and start the process again because I do not trust the providers at Midwest Express Clinic. I would avoid going here if you want proper care.

I am so thankful for Reliable Diagnostic. I was in need of testing services and was provided with…read moreextreme professionalism. My results were back within 2 business days. I highly recommend company!!!

From the owner: Our company offers comprehensive mobile legal DNA testing and drug testing services, both DOT and…read morenon-DOT, in Indiana and Illinois. We specialize in providing convenient, reliable, and confidential testing solutions directly at your location. Our legal DNA testing services ensure accurate paternity, relationship, and other forensic analyses, while our drug testing services cater to various needs including regulatory compliance and personal requirements. Our certified professionals are committed to delivering high-quality results with prompt turnaround times, all while ensuring the highest standards of privacy and customer service. Whether you are a legal professional, a business, or an individual, we are ready to meet your testing needs.

It could be my perception, but there are a line full of people in the facility, I arrived 15…read moreminutes early, checked in, and now 35 minutes later I'm still waiting. In the meantime, an apparent friend ran into the facility as the phlebotomist held the door and she went in for service. I thought she may have been an employee until she came back out, checked into the kiosk (SHE N on the monitor at 9:30) and went back in. Now I'm late for work meetings as I'm still 3rd in line according to the monitor with one person still waiting to be seen for an 8:10a appointment (8:10). What is going on????? Now the facility is FULL of people coughing and such. After complaining to a tech that people are going in and the list isn't moving, SHE N moved from 9:30 to 8:30 on the list. So now I KNOW this person jumped the line.

I just had the worst experience here. The older lady in there complaining because it was close to…read moreclosing time. They close at 3:30om and I got there at 3:15pm. I understand when it's time to go it's time to go, but your doors are open and I'm a client. I tried to be nice and tell her that I work at nights and this was the earliest I could make it in there with fasting and everything. She then complains even more about the timing of me coming. So from the time she opened the door unto the time I asked for my paperwork back to leave she was very unpleasant and rude. I had had enough of her rudeness got my paperwork and left. She tried to clean it up when I asked for my paperwork back, but by then I no longer wanted to engage her any longer. I wouldn't recommend this company to anyone if they had to deal with her.

Overall poor communication from staff, and Dr. Shiping Bao failed to do tissue studies for asbestos…read moreexposure. It was stressed to him that we wanted this testing specifically as my husband was a lifetime automotive mechanic.

The scientific portion of their service is adequate, however, the financial representation is…read moremisleading. I was told, repeatedly, the fee would be reimbursed under the FEMA Covid disaster program. That turned out to be untrue. Had I known that in advance, I probably would have made alternative arrangements. Instead, I'm now out $6200 with no chance of recovering those funds. Steer clear of this greed driven business.