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    Operation Red Dot

    3.2 (9 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Operation Red Dot

    Property management

    Buyer's agent

    Listing agent

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    Keyrenter Property Management Tacoma - Outlet

    Keyrenter Property Management Tacoma

    (20 reviews)

    I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

    I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.

    Starboard Real Estate - Logo

    Starboard Real Estate

    (1 review)

    Absolutely terrible company. Very disorganized and do not care about their tenants well being. Most…read moreof the office staff I interacted with were unprofessional and did not follow through on promises. My only positive to say is the maintenance staff were very kind and helpful.

    From the owner: What Makes Starboard Real Estate Unique?…read more At Starboard Real Estate, we take a hands-on, results-driven approach to property management that goes beyond the standard. Based in the Puget Sound region, we specialize in helping both property owners and residents experience better communication, stronger operations, and well-maintained communities. Investor-Focused Management – We treat every property like an asset, optimizing performance while maintaining quality living environments Responsive & Proactive Service – From maintenance to resident communication, our team prioritizes speed, clarity, and follow-through Local Market Expertise – Deep knowledge of the Tacoma, Lakewood, and surrounding rental markets Modern, Streamlined Systems – Efficient leasing, maintenance coordination, and communication processes Resident Experience First – We actively work to improve communities and create comfortable, well-managed homes Whether you’re a property owner looking for reliable management or a resident searching for a well-maintained home, Starboard Real Estate delivers a professional, transparent, and elevated experience.

    Operation Red Dot - realestateagents - Updated June 2026

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