The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

After restoring a Dual 1229 turntable to sell on eBay, I had this company double box it for me as I…read morewanted nothing to go wrong. I have been troubleshooting and repairing vintage audio for 40 years now. I picked up the box and noticed a slight rattle inside but the place was busy and very small so I took it home to investigate. Glad I did as it became obvious that someone lifted the turntable by the platter severely damaging it during packing. They tried to hide this expecting to be able to blame it on UPS shipping. I have concern for my customers and for my reputation. This could have been VERY bad for me but they let it go out the door. To add insult to injury they claim I damaged it (after careful restoration) by taking it out of the box. This is not about the measly $35 spent, its about lying and not taking responsibility for your actions by blaming me. I would avoid this place if you have any delicate items to ship.

Always friendly and fast service. I usually drop off packages that are pre-labeled, and they never…read moremake me wait, which I truly appreciate.

Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

Great people, have anything you'll need for packaging items, Ive never had a problem with my items…read morebeing shipped.

This is the one of the few if not the only UPS drop off in the Lake Geneva area. I had a return…read morewith a pre-printed label. The package was all taped up. When I dropped off the package, the guy at the counter wanted to charge me $1 to tape the label on the package which is ridiculous considering UPS provides free label pouches. After questioning the charge a couple of times, he finally said not to worry about it....it's on the house. Gee thanks! Here's the link to order free UPS shipping supplies. https://www.ups.com/us/en/shipping/order-supplies.page

I have loved their service and friendliness, for years - even with the cats and my allergies, I…read moresimply don't stay long. Yesterday was a very different experience. Normally, the regular clerk, would respectfully take the cat off the counter...not THIS clerk ! When i asked kitty, sweetly, if she could please move so I could approach the counter and write out my fax...this clerk said " No...this cat lives here...that is so rude ". I was like, " What? No I am not able to use the counter with kitty sitting there - normally the other clerk will move the cat - is that a problem ? " I suddenly felt embarrassed at her acussation...i wasn't rude to the cat and i'm not a rude person ! I turned around and filled out my fax paper at a back table, while she waited on another lady. after the customer left I handed her my fax paper, which she snatched away from me, glaring at me like a criminal ! I told her that normally the other clerk would move kitty and that I wasn't being rude or unreasonable to need the counter, was I really ? ! She ignored me and handed me back the fax, I paid for that and for some lotion they were selling. When I left I kept thinking : What just happened here ? She really hurt my feelings...I will never give my hard earned $ to this business again !

Exceptional Service!! We had a sales team member flying out…read moreCA who needed a PPT printed, bound and delivered to their hotel for the same day. They did not offer delivery, but the manager offered to take the prints to us out of her way. HANDS DOWN THE BEST! Thank you so much for completing this job and being so polite understanding.

Great place to get what you need…read more Staff is knowledgeable and willing to assist Prices are generally Low Selection is vast and they will have any ink you need for your printer. Overall a good place to shop.