I have been a patient of Carol since moving to MI 15 years ago. Her office staff is friendly and…read moreknowledgeable. Carol is extremely thorough and professional. I could go to a closer optometrist but I rather drive a little further to get excellent service and patient care.

Best service and care around. They have helped us out multiple times with eye health related…read moreissues. Their equipment is top notch

The Dr. does a good enough job; but 4 out of 5 of the women who work in the vision center will…read moreanswer a phone call before helping a customer waiting for assistance. This has happened to me at least 4 times, and I keep viewing not to continue to take my business the, but it's convenient since 3 of my family members wear glasses/contacts, and the vision center is in Walmart, and I get groceries there all the time.

I was scheduled an appointment that needed to be rescheduled. Again it needed to be rescheduled. I…read morefinally was able to see the doctor after being rescheduled 4 times 6 months later. I had a follow-up appointment in 6 months. I took time off from work and when I arrived I was told there was no record of my appointment, the computers had gone down had erased them. I would need to reschedule. What kind of management is this? My time is important and when I rearrange my schedule to fit theirs I expect them to have respect for my time.

1 1/2 hour wait time for anyone with no communication is a problem and looks like there was a…read moresimilar review 3 years ago so policies have not changed. Waited for 1 1/2 hours in the waiting room until we (myself and 4 year old son whose appointment it was for) left. Will not be returning and will travel to find a pediatric ophthalmologist.

Arrived at 1:45pm as instructed. At 2:00 I asked if Dr. Bulusu was on schedule. I was told I…read morewould be called 'in a new minutes'. At 2:15 I asked if Dr. Bulusu was on schedule. Again told in a few minutes. At 2:30 I said I had a 3:30 visit with a practice that will not see a patient (established or not) if late AT ALL. Said I have to be out by 3:15. Reception told me the new patient visit would take 1.5 hours. Said I was never told that prior to the visit nor during the several times I went to the window. Got taken back with metrics done for eyes. Waited until 3:02 at which time I went to reception saying I didn't want to have a visit with the doc that was a few minutes long. At 3:09 I left. I'm sure the office doesn't care that I won't be back. I noted the rest of the geriatric gang (of which I am one) didn't say a word about the tardiness or wait. My time is as important as the next person's.

I've been a RN for 37 years, and have worked with many Doctors. Dr Bulusu is by far one of the…read morebest I've had the pleasure to work with, and that is why she is my Doctor! She is knowledgeable and up to date on new treatments as they become available. I feel confident putting myself and my family in her care.

Worst eye place to ever go too!! They raised their prices and their receptionist quoted my husband…read morea eye exam price and when he got the eye exam done he was charged 3 times more than what he was quoted. The manager and the doctor he saw didn't do shit. Now I have to go to corporate to get my money back because they don't know how to educated their team. Fucking ridiculous!! ​

The film on the left lens of my glasses was unfortunately breaking down and making vision blurry in…read morethat eye. I hadn't had my eyes checked in a couple years so I decided to get that taken care of in the same visit. Dr. Erickson was very thorough examining my eyes and he was friendly as well. I was hoping that I could get just the film on my glasses replaced instead of the whole lens, but sadly my vision worsened a little and I had to get brand new lenses anyway. Apparently there is a $40 charge to replace lenses if you bring your own frames, but my insurance completely covered most of the frames offered here. There is a really nice variety of both practical and designer looks. They are very patient with you and want you to try everything to make sure you find something you like. The employees here are polite and want to make you feel comfortable. Even in the waiting room, hot drinks and cookies are offered. You can tell they try to go the extra mile for you. I am very happy with my new glasses and I won't hesitate to come back here.