I hate this place I always have issues they are always changing my appointments and they never…read moreanswer I need to switch doctors as soon as possible

HORRIBLE, GRETTY FOR MONEY. Even with an appointment they don't care how long you wait, they let…read moreyou see the doctor after 6-9 hours of waiting. Legit they have numbers on doors so they start with 1 go to 2 etc but they be skipping the people who been there first and go to the other room numbers and picks up phone calls and stays on the phone for an hour or more. Legit what do they think one could be there without eating the whole day or what? Legit horrible place staffing sucks doctor sucks too bc all he cares about is money.

This doctor's office is by far one of the best I've ever been to! The customer service at the front…read moredesk was amazing, and Dr. Xu was absolutely wonderful. He explained everything to me from start to finish and made sure I understood everything. The entire staff was so kind and made me feel comfortable throughout my visit. I will definitely be bringing my kids to this office as well. Thank you to the entire staff for the amazing service and for making me feel so comfortable and cared for!

Dr Martinez is very insensitive and rude , I've been going here for years the staff is overall nice…read moreit's just been a decline in service since Dr Lee left this facility, would highly not recommend doctors here the receptionist and nurses are overall nice just decline in doctors level of care. Also worst facility for paperwork and referrals I'm having surgery on my back the doctors and staff don't communicate and they are just all over the place needed papers filled out for disability they were brought to them over a month ago and still haven't been filled out I went for an appointment for lab results found out because my primary went on leave without filling them out no one else will after I've waited and filled out request for records from my specialty doctors and still nothing. This place honestly needs to be shut down

L ve, Lve, Lve, Dr. Mohideen‍‼ She has been seeing my kids for 15yrs now (since they both were…read moreborn) and I will not let any other Dr.‍ but her treat them! I have even moved out of Fontana and I still would rather drive from wherever I'm living at just to have her treat my beautiful babies because I know they're gonna get the best care from her... She is the best!!!

We have been coming here since my oldest kids were really little. This place is not the same since…read morethey moved and added adults. The waiting room is very tiny. My daughter and I had to stand till more people were called in. It is not the same vibe. Service is still similar but I feel like the care is slightly rushed. Getting checked in is very chaotic. It was way more peaceful before. The nurses and doctors are upfront with care options. That is a positive.

The person working in reference to other clinical or really bad the clinic is supposed to be…read morereferred to dermatologist and did the wrong diagnosis I call to said the problem and the people never fix so I tried calling again but never help

Super fast, i've gone to this location multiple times, always way too early for my appointments…read morebecause I'm anxious however they call me in as soon as i sit down! Everyone is very nice and friendly great care! Dr.Neo is amazing!

My mom is a patient of Dr. Aminpour's. He took over the practice of her former PCP when she retired…read morelast year so we weren't sure what we were getting with the new doctor. The first time I took my mom to one of her appointments with him, I was so impressed. He really took a lot of time with her, was so patient and kind and truly listened to her. My mom has always been very picky about her doctors and always finds reason to find someone new but after her last appointment she actually said that Dr. Aminpour may be the best doctor she's ever had. My mom lives with me and I'm her medical advocate and the fact that he's willing to collaborate with me on her labs etc. (I'm a part time health coach after having to learn to advocate for myself when I was diagnosed with multiple chronic medical conditions) says so much about his character. He truly wants the best for his patients. My husband has his first appointment with him in a couple weeks and my son will be seeing him next. If I didn't already have an excellent GP, he'd be my doctor as well. In this day and age of for profit insurance companies controlling our healthcare, it's rare to find such a kind AND smart doctor. He's a needle in a haystack.

Doctor . Shannon Shieh is a beautiful and amazing woman , my first time being there she made me…read morefeel comfortable and safe in her care. She was honest, she was proactive, and she advocated for me. The staff was amazing. i'm glad that I picked this as my primary doctor.

I am extremely disappointed with the way this medical office has handled my care. I originally…read morescheduled my appointment in early April and have been waiting months to be seen. Recently, I was informed that my appointment was simply canceled due to the doctor's unavailability. I was not given a meaningful alternative or accommodation, and the cancellation was made against my wishes after I had already waited a significant amount of time for care. When I called to reschedule, I was told that the next available appointment would not be until September. In other words, because of a scheduling issue on the provider's side, I am now expected to wait several additional months to receive medical care. What makes this even more concerning is that my health has been deteriorating while I wait for treatment. I sought this appointment because I need medical care, not because it is optional. Being told that I must wait until September despite worsening symptoms is both frustrating and alarming. The only alternative offered was for me to call every day to check whether another patient had canceled an appointment so that I might be able to take that opening. This is not a reasonable solution. I work on specific days and cannot constantly call the office hoping that an appointment becomes available at a time when I am able to leave work and attend on short notice. If an opening becomes available while I am at work, I am effectively out of luck. It is unacceptable to place the burden on patients to repeatedly call the office every day in hopes of obtaining care, especially after waiting since April and while dealing with a declining health condition. Patients deserve timely access to medical treatment and reasonable accommodations when appointments are canceled through no fault of their own. As a result of this experience, I will be filing a formal grievance with my insurance provider. I hope this office improves its scheduling practices, prioritizes patients with ongoing medical needs, and shows greater consideration for those whose health may worsen while waiting months for an appointment.

Front Office Staff very professional and courteous! Wait…read morewas nothing! I was taken back quickly by Belle; she was thorough and professional as well. I was seen by Andrew Camargo, NP. He was thorough in going over my H&P as well as answering all of my questions and concerns. I am definitely staying with this group, as I had a horrible experience with my last dr in the high desert.

Office staff was very welcoming, prior office was not welcoming at all. I got there early and I…read moredidn't wait that long in the front surprisingly. Abby was very sweet and NP Lopez was very nice love this office. They also have water, snacks, and drinks if you end up lightheaded from a shot like I did :)

They ok. Sometimes slow on getting back with you. But then again we not the only individual too…read more So far cant complain to bad

Dr. Verde is an idiot…read more Such unprofessionalism and probably illegal to deny me birth control and recommended i wait for marriage. She should be fired and pay for any "accident" children that come along from her patients that she denied birth control for. SMDH.

This place is just waiting for a Malpractice lawsuite to happen! I've been begging my father and…read morebrother to leave this medical group for years, but they just wont listen! The only reason they stay is because they like their Dr. I give this place a 1 star, 0 if I could due to the lack of knowledge from the medical assistants, and office staff! I honestly dont know how they're still in business! I go to ever Dr appointment with my father and every time I go the operator is on a personal phone call while the phones are ringing off the hook! How do i know its a personal call you ask? She sits in the lobby and you can hear her conversation and giggles! The lobby is small and quiet and theres no privacy window. The office staff that collect copayments and check you in all sit the lobby area in small desk. You can hear everything they talk about, patient names, DOB, in my opinion major HIPPA violation! There should be some sort of privacy to protect patient identity and information! Every time we call to try and reach the Dr to leave a message we are put on hold for litteraly 45 minutes one time! Never once does anyone come back to say anything you just sit like a waiting duck! Finally I give up and decide to hang up! Ive complained multiple times, including my father to the clinic director, the Dr and lets just say that even the Dr agreed that hes lost many patients due to the lack of experience of this staff! A few years ago my brother almost died when he was misdiagnosed with a cold instead of pulmonary embolisim. I took him to urgent care after he coughed up a scary amount of blood, I took the blood in a ziplock bag as a sample to show the Dr. This was dark colored pure blood and not just a tiny bit a pretty scary amount, The dr disregarded it and said oh this is nothing its just some blood because maybe he coughed and strained his throat! I begged him (the Dr) to ask for a second opinion I didnt believe for one second that this was not serious, he looked at me like I was crazy and gave my brother some antibiotics and send him on his way! This is the way urgent care is they are always in a rush to get you out of there! 12 hours later he collapsed at home and was rushed via ambulance to the nearaest hospital, this is when we discovered he had several clots in his lungs! The Dr said it was miracle hes alive! In my opinion this clinic is ALWAYS dirty! The patient rooms are old and run down, and never kept up! It looks dirty and unsanitary! Especially urgent care! That area of the clinic stinks, theres always trash on the floors, the bathrooms are disgusting! I would imagine they are comparable to a public porter potty! Again this is just some of the crazy stuff that has happened I could get into more stories but think I could write a whole novel! Ive asked and begged and pleded with my dad to please switch drs but hes happy with his Dr and feels that its to much of a hassel to switch and leave a good Dr because the rest of the staff lacks!

Switched my primary care doctor after seeing Dr. Grigorian had good reviews, and I'm glad I did…read more She was really kind and attentive, and the whole staff was welcoming. The manager and front desk were also very accommodating with my schedule. Great experience overall!

I moved to Fontana a couple months ago and needed to find a new clinic for my kids and I when I…read morecame across Connected Health Family Care, they made everything so smooth and easy. The staff was so nice and pleasant, made my kiddos feel very welcomed and comfortable and they were able to fit us in quickly. I will definitely be keeping my family here.