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    Optum - Totem Lake

    2.0 (3 reviews)
    Closed 7:00 am - 5:30 pm
    Updated 2 months ago

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    1 year ago

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    Katie, Optum Team Member

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    4 months ago

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    2 years ago

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    Pacific Medical Centers - Totem Lake - Parul Sharma, DO, Rheumatology

    Pacific Medical Centers - Totem Lake

    2.4(57 reviews)
    0.1 mi

    Difficult to get a first appointment, even though it's advertised as "easy" and "simple" online…read more Front desk staff are rude even when kind to them and on time, every time this is the case. My doctor left a few years ago and I was left hanging with no new doctor, so I had to go through the process of finding a new doctor all over again. You have to find your room yourself which is just odd, and not very comforting or hospitable. My doctor was great, I miss her, so I'm leaving to find a new place now that she is gone.

    Dr. Gawthrop, first appointment made fun of my believes of not wanting the covid vaccine. Then my…read moresecond appointment I was telling her how my mother has the genetic disease called "hemachromatosis" I asked for blood work and to receive understanding of why I am having random health issues. She continued to make fun of me and say I don't have health issues, and this blood draw will do nothing, more likely you do not have hemachromatosis. Good thing I was consistent asking for the test, because I do have the genetic disease hemachromatosis and its a serious life condition where I receive a phlebotomy a week in hopes to get to the average age expectancy. Dr. Gawthrop is extremely condescending. Worst experience to learn you have a genetic disease and research it while the dr makes fun of you and says you don't and that I was too needy on wanting to learn more when we got the blood results I was not shocked but happy to tell others about my experience with Dr. Gawthrop.

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    Optum - Totem Lake - familydr - Updated June 2026

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