Should be named - Not From Scratch. While I don't expect everything to be made from scratch I was so disappointed that neither my dinner or my friend's dinner had anything that was actually made at Oregano's. My friend was upset that her salad had bruised and wilted lettuce. When she mentioned this to the server the manager came over and offered to open another bag of salad for her. She had the zitti and it was clear that the bread bowl, the pasta, and the sauce were just packaged items that were combined at the restaurant. I had the Italian sausage with waffle fries and again, can we say not from scratch. read more

We came in for lunch on a Saturday and sat at the outside bar. We were greeted by the bartender shortly after sitting down, and he took our drink order. He brought us back some menus and our drinks very quickly, and said he would give us a couple minutes to decide what to eat. He then disappeared on us, although other people at the inside bar were still being served. We pretty much finished our drinks with no one to take a food order or to check on us. We took this as a bad sign for the service we would be receiving, and just had our 2 drinks before leaving for food elsewhere. read more

I have been to Oregano's on several occasions when my son was a bit younger. He loved making his own pizza, but I never really found anything all that spectacular about the food. However, tonight we decided to give it a try because Dave wanted a deep dish. We arrive a little after 9 and by the time we were seated and had a chance to look at the menu, it was 9:30. We ordered a deep dish and a salad. The server promptly told us that they took over an hour to make(They closed at 10) . You would think that might be listed on the menu, but it wasn't. He was nice about it and we decided to see if there was something else we wanted; however, I knew Dave really wanted the deep dish so I told him to get it, they said it was fine. (We like to respect the closing times of businesses, if you close at 10, then you want your customers gone and to move on with your day, you don't want to be hanging around). We decided it would be ok and we ordered the deep dish,. This time the server informed us it was 80% cheese, and if we wanted more meat than cheese to go with the Pan Style over the Deep Dish, and by the way, the Pan style also takes an hour to make. We decided we did want the pan and we ordered. I also got the House Special salad. The salad was good, the pizza was really good and while it might not come through in the text here, the service was really good. We really like it when the servers tell us what is good and what is just ok, that is part of our dining experience. We could tell this guy was being honest and really wanted us to enjoy our experience here. This alone moved this review to 4 stars. Now here is the bad: Almost every location is on a wait during dinner, almost every day of the week; if a pizza takes an hour to make...don't you think you should list that on the menu? These guys have always impressed me with their witty marketing, so I was really mad I had to wait an hour for my pie! Secondly, the waiter also told me people will typically call ahead and place their Pan or Deep Dish order and then come in about 30 minutes later and tell the hostess they placed their order and decided to eat it there, skipping the wait and the line. Now your promoting Bad Consumer behavior and these same people get to cut in line because they called in? How is that fair to the people that are sitting there for an hour or so waiting for a table? I would only give these guys 2 stars for all the dishes I have had and didn't care for, I never found them all that flavorful or original; however, the Pan pizza was good and the service excellent for customers that closed the restaurant, so they get bumped this time around. Unfortunately, I doubt we will go back anytime soon because it will take an hour for our pizza and we won't be one of those BAD customers that decides to call ahead and skip the wait. read more

Been here a couple times now and the pizza is sooo good. Thankfully they serve lodi wines. Had to get the michael David seven deadly glass. We ordered the combination pizza. Delish!!!! We will be back again soon. Great place to stop into on the way to Scottsdale from the airport. read more

Last night my family placed an order to go. Two pizzas and a salad. The regular pizza was ordered with pepperoni, mushroom and onion was cooked to a crisp and burned in spots. It was extremely dry and the cheese was over cooked. No tomato sauce. Similar to dry toast with burnt cheese. The second pizza was a deep dish pizza. It was like a large ball of cheese. Usually we enjoy their pizza, but not last night. The Pablo Picasso salad was very good. Usually we enjoy their food. They need to work on providing good food more consistently. read more

I am glad someone already posted a review about the wait. I ate at Oregano's once and loved the food but I can't stand the wait. Good to know so I'll not stop by and get myself upset. read more

I had the lasagna it was cold and the noddles tasted it was from a box. This is first time be disappointed with Oregano's.

One of my favorite places to eat pizza in the valley. Every flavor of pizza rocks. Live the decor. Heat lamps outside. Nice.

Growing up in Chicago, I think I can safely say I know Chicago style pizza. It's in my blood. I've been going to Oregano's for years since living in Phoenix and it never fails to impress me from location to location. It's Chicago style all the way! This past weekend we decided to dine at the Paradise Valley location and again we were very well taken care of. From the greeting you receive when you walk in the door to the service and staff. It's always pleasant. What really is something that isn't new to the restaurant business but Oregano's does so well is during the meal, a manager stops by to make sure everything is going well. A manager, who was actually quite funny, came out and not just to ask "How is everything". No she genuinely made sure all was good made us feel like we are being taken care of. In a busy restaurant like this to have that kind of attention is impressive. One thing I have to say is a stand out for me and is so incredibly important is consistency. It's the reason I've been going to Oregano's for years and will continue for years to come. We had the Stuffed Numero One. What I would normally call "Deep Dish" in Chicago. I still get confused about how to order that, but I digress. It's a larger pizza and when you order it they always tell you it will take 45 min's. Our server was great about coming back and checking to make sure we were doing ok, filling drinks and making sure all was good. The best part of the night? Leftovers! If you're looking for great pizza, excellent service and a nice evening out do yourself a favor and go to Oregano's! read more

Very long wait times for a table. Once at a table, no waiter came to see us for a long while. Once he did, we gave our order. Then we waited for our drinks. When appetizers finally arrived, we were not given silverware or plates. Finally I went to the sign in desk to ask for silverware and the manager. The greeter brought us silverware, the our waiter came right over with more silverware. The manager eventually came to our table and said she would make sure our pizza would be out in a timely fashion. They gave us a free cookie with ice cream to make up for things. If you are going to this restaurant, plan on a 3+ hour meal. read more

I sat at the bar today and had some of the best pizza I've had in a while! Nina was working and was attentive and friendly. The bathrooms were clean, too. 5 stars would recommend read more

Two words... Not impressed. Yes the portions are large however the negatives were greater than the positives. Had angel hair pasta with meat sauce. No flavor to the meat sauce at all. It is an extra $.99 and is so bland. There was hardly enough sauce to cover the pasta so requested a little extra which caused another $.99. Unfortunately it's still did not help the taste. We enjoy background music when eating however the music is so loud that the people in the patio, where we were sitting, we're all shouting to be heard over the music. It was so noisy that I couldn't wait to leave. Lastly the garlic bread was cold and tasteless also. Large portions don't necessarily mean good food. Lastly the service was just mediocre. The waitress was too busy visiting with coworkers to be attentive. read more

Will definitely be back! The bartender, Kristen is fabulous!!!!! She was incredibly helpful and knowledgeable on the menu options. By far my new favorite place. They knocked it out of the park with the service! I cant wait to come back for the Bellini and the big rig pasta read more

Really strange parking situation and super inappropriate conversations among the waiters.

Finally had oreganos for the first time and I absolutely loved it! The food was amazing! We had the bruschetta authentico with pesto as an appetizer and oh my gosh! It was so good! I wanted to eat it all but I ordered dinner as well and didn't want to fill up on bread. For dinner I had the El Diablo shrimp pasta and my room mate had the chicken parmesan sandwich. The sandwich was to die for, the chicken was flavorful and crispy and the coleslaw and fries were just perfect. I know this because I ate half of his sandwich due to the fact that I could not eat my pasta! It was way too spicy for me. (I love spicy, and we both agreed that it was pretty Damn spicy) I'm only giving four stars because we also ordered wings as an appetizer as well and we received them after we got our dinner. We only ate one because we were full and over it so we packed them togo. We did order alot of food but I'd rather have microwaved pasta than reheated wings. But other than that everything was great. Oh! And whoever was bartending that night, kudos to ya because those Moscow mules were on point! So delish and refreshing! I'll definitely be back! read more

I don't understand why people wait for this lousy pizza. Ordered half mushoom/pepperoni. I swear the mushrooms were from a can and hardly any pepperoni. I personally have eaten better pizza from a box. It used to be better , but not anymore. I have banned this restaurant. read more

Really fun decorations. Really sweet, high energy staff, fairly loud an upbeat atmosphere. Food is decent; large portions. Good pizza. Really good desert cookies! read more

You can't go wrong with a place that serves a half-baked cookie with a huge scoop of vanilla ice cream on top. Just sayin. But that's not all we got. We came here for my mom's b-day and it was my husband and 1 year old son too. They were very accommodating for my son who is in a high chair. We had bruschetta, which is great if you like lots of garlic. We also got the pesto ziti, which was kind of lacking in flavor. Needed more basil or salt or something. Also got the spinach salad which was huge and delicious and perfect. The Italiano lasagna could have used more beef for me; it seemed to be too heavily overweighted in cheese. The service was outstanding, and we got a free pizzookie for my mom's birthday. MMMMM. read more

This place was great. We sat at the outside bar and had good service. The slice, meatball sub, and chicken parm sandwiches were all excellent. Wish I lived in Phoenix and could come more often. read more

Awful service!! I've never had a problem the few times I've been to this location, but we went (to the location near the PV Mall) on Friday 1/17. We arrived around 5:00 & were promptly seated. We ordered our appetizers soon after. Our waitress said she'll put our food in first because the kitchen was really busy. We got our appetizers (one Cesar salad, wings, & cheesy garlic bread). An hour & a half later at 6:50, we still didn't have our food. We only ordered two bowls of pasta with marinara sauce & one beef sandwich. We asked the waitress & she said the kitchen is really busy, sorry. So I told her it's only two bowls of pasta & one sandwich & so that shouldn't take almost two hours, especially when a table across from us sat down 15 min after us & got all their food pretty quickly. I was also confused because she had told us she was putting our food in first. She just repeated herself about the busy kitchen & when I asked for a manager, she said 'thank you, have a good night'. I was going to ask the hostess, but at that point, we just wanted to get out of there. We paid for our appetizers & sodas then left. It was so upsetting & that dinner was a going away dinner for our son. So so upsetting. Please don't go to this location!! read more

They left some pasta in my sister's menu and she flipped out. Great dinner and a show. Man what a place to be! Love the staff as well.

Oregano's has good service, I've found this true at the two locations I've visited - PV Mall and the restaurant on University near ASU. My complaint is about the food. The pesto stuffed pizza was so salty I literally couldn't eat it and I like salty things! Their sauce is so overloaded with cumin that you cannot tasted the underlying food. My wife's lasagna was indistinguishable from any other "tomato sauced" item because all you taste is cumin. Portions are large, you get enough food, it's just not tasty when all you taste is one overpowering spice. I ordered a pizza with no sauce, sliced tomatoes and red onions...excellent....without sauce. Cumin is used very rarely in Italian cooking but it is used. The key to good Italian food and any prepared food for that matter is "BALANCE" in the ingredients and spices... and that's what's lacking in Oregano's food. read more

Jalen. Jalen. Jalen! What can I say about this guy? I understand it was a busy night, as I use to be in the service industry. At least check in with your guest. He was horrible! Didn't check in once with us until we flagged him down to refill our drinks, get a to go box and check. We even had to hand him our card to pay our bill because he didn't even pick it up. Unbelievable, he should not be working during the busy times. The food was good, but other then that, all downhill with our service. Definitely won't be coming back! :( read more

Opening day and it lived up to the Oreganos we know and love. Great food, great service.

Beefstro salad is where it's at! Every time I have been to an Oregano's location, I have never been disapointed with having great service. At times, the wait can be a little long but they are busy so I can understand why. read more

BEST SALAD I'VE EVER TASTED, I'm addicted and drive across town just to get their Shrimp Caesar Salad. This is one of the best flavor combinations ever to grace my palate so I don't mind paying the money for it (something about that cilantro dressing, the slightly spicy shrimp and those crispy noodles). This is all I ever order (frequently take out which is easy), but I love that my daughter can have their kid's pizza for an affordable price and she just adores getting the raw ball of dough to play with while waiting. The decor is kinda kitchy but I don't notice too much because my nose is buried in the SALAD! They always ask me if I want my iced tea packed up for the road, it's the little things.... Love it love it love it! read more

The food was great and the service was better. It's cheaper which is perfect for a casual date night or dinner with friends. The meals are easily shared and the pizza is definitely made to order. Our server Melissa was so great I asked to speak with her manager. She was patient, quick, easy going and nice. I will definitely go again. read more

I love this location! I'm not one to post on this yelp thing but my wife and I have always received great service here especially when we get kelsie! She always greets us with kindness and gives us the best service! She always brings us our food on great timing and I was also pleased when her manager Garnet had went out of her way to ask us how we were doing & how was our food. Greatest service we've ever gotten and we can't wait to come back! read more

I loved the place they have really good food. They burnt my pizza a little and gave another one for free. One of the best restaurants I have ever been to. read more

Been to several Oregano's. Always a good experience. This was our first time at this location and the first time disappointed. The Chicago deep dish took a looooong time to come out and had a crust like leather (no exaggeration). We sent it back and got a thin crust, the manager was very good about taking care of us as customers. But the kitchen staff must have gotten irritated because I and another two in our party came down ill immediately afterward with indigestion to nausea. We've all agreed we are too nervous to return to this location, but will go back to the Scottsdale and Shea restaurant which has given us great food and service on every occasion. read more

Service is usually decent, although I have had really good and really bad servers. Salads are huge so order appropriately! The garlic bread is just delicious - I don't get the cheese on it or the marinara on the side because they are both extra and frankly, not worth it. The pizza cookie is wonderful - don't forget that you can order two flavors in the same cookie! read more

So last night we had our going away party and I can't begin to express how awesome they were to us! We were all seated in the same area and got top notch service. I don't know that I've ever received better service for a large group (30+ people). Thanks for giving us a great last night in Arizona guys! read more

My family and I have been here multiple times. We always have a wonderful meals. It's kid friendly and very fast and simple service. The only reason why I didn't give this place 5 stars is every time we are in. We feel rushed. Like eat it and beat it. I hate that. I don't want to be there all night either. But when you appetizers comes out with your main course, this will give that perception. I totally understand that waiters need to turn over tables, but I just got here. I want to relax and actually enjoy my food and my family's company. read more

We were there for our rehearsal dinner prior to our wedding. I usually love Oregano's because it reminds me of home. I have never had a problem until that night. Our pizza came out soggy and half cooked. Then when I returned it (after trying to lift up a piece that was soggy after sitting in a puddle of juices and water) the manager immediately came over, which at first was nice. It was nice until he accused me that it was my fault the pizza was soggy and sitting in a puddle of juices and water because I ordered a veggie stuffed pizza. The man acted like he and the restaurant had no fault in it at all. I was just shocked. What horrible customer service! When he realized what he had done there was no apology for his behavior until over 30 minutes had gone by and my soon to be husband had spoken with him several times. By then I was in tears because my night (not to mention my dinner) had been ruined. I would avoid this location, if you can. I would go to the one off of Shea and Scottsdale Road or on Camelback or any other location. The only thing that gave this place one star was are wonderful and amazing waiter Mike. He was so helpful and so concerned that we had been treated so poorly. I love Oregano's but I will not be returning to this location. read more

This place deserves way better ratings. The food is amazing!!!! Yeah it may take a while but have some patience going out people!!!!!! The kitchens in these places aren't the biggest and they are always packed so expect to wait! It's worth it. The Guacamole appetizer, mama Mia Mexican salad, & steak salad are the best!!! Gotta finish with a pizzookie !! :) read more

I don't know why this oreganos gets a bad rap. They are always busy, every location is, but I usually pick up to go and it is always good. The staff is nice and I like how they pack the order in front of you so you never get home and realize something is missing. We usually get the wings which are killer, the beefstro salad that had amazing dressing and cheese bread with marinara. We do switch up the salad and sometimes get pizza, we are never dissapointed. At a busy time, say Friday night, expect a long wait for eat in or pick up, but I can't hate on them for that. They are busy for a reason! read more

Oreganos has always been a favorite, Tonight we had the server London serve us and she is super sweet, attentive & fast! I recommend her service! Great food & atmosphere read more

Once again our family of 6 left because this location has lazy hostesses who can't pull tables together for 6 at 4pm in the afternoon on a Sunday. Bad form. Time to find new hostesses. read more

Absa-jokin-lutely awesome! Spectacular service, fabulous food... Definitely a must do for pizza! Loved the antipasti salad too!!! Numero One-o deep dish -- worth the wait, and the chocolate Cookie Pizza with vanilla ice cream. Awesome. Loved it, and will go back, for sure. read more

Frequent diner at all Oreganos throughout the valley... Was a "regular" at the original local and always have loved their food and for a period was my favorite place to go for a salad. Over a period of a few years (not specific) the quality of the salads has gone WAY down.... This was my experience again today. Where is the actual lettuce? I am eating the chunks at the bottom of a head of lettuce and more "wilty" lettuce than anything. People actually want the green leaves that make up a head of lettuce. I had a side salad and my friend had a Caesar salad. The only difference was the dressing and mine had 2 sad looking tomato slices. The rest of the food was and always has been great, but time for ownership/management to step it up on the salads. read more