Fabulous work. I absolutely loved the level of service I received! The guys were great.read more

Our house smelled like a campfire after the recent wildfires, so we wanted to get our air ducts…read morecleaned thoroughly. We had used Dr. Carpet many years ago, and since our house is WAY off the beaten path, it's hard to find someone to come out for service. I could tell right away they had their act together. The dispatcher asked great questions like "can we find your house on a nav system", and "do you have cell service at your house". (Yes, and no.) Most people don't think to ask those questions, which can cause a lot of headaches. Also they called to confirm the night before--very thoughtful because I had completely forgotten! The technicians (Mike and Dean) were right on time, wearing masks and gloves, as well as shoe coverings. They worked around my home-office meeting schedule so I didn't have to worry about noise during critical parts where I needed to be speaking to my coworkers. I couldn't believe the stuff they found in my air ducts! (Pictured below, NOT including the dead mouse.) They also showed me pictures of the insides of my ducts, including a few areas that need replacing (they don't do that kind of work, but it's great to know, I would have never thought about that). And finally they made some suggestions about replacing my air filters in a few weeks. I appreciated that they never once tried to upsell me on anything. The total charge was exactly as quoted. Overall my experience was professional, friendly and helpful, I would definitely use them again.

Jay, the owner, just came out. SUPER PROFESSIONAL! Diagnosed and fixed our heat pump's issue in…read morejust about an hour! He also made suggestions for the future that will optimize our system for ultimate comfort, especially given the fact it's been oddly colder and oddly warmer the last couple of years. I told Jay, "Seriously, you're like Santa Claus, man." We've dealt with so many contractors/vendors over the course of owning several homes and have run the gamut of experiences. Some you'll never call again and secretly hope go out of business. Others, like Impact, you hope are successful for a very long time. Superb contacts, service and price! Thanks, again, Jay!

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

Very knowledgeable and helpful. The scheduling was easy and arrival was on time. Will definitely…read morehire again.

Tech was on time and knowledgeable about dryer vent issues. He explained service options clearly…read moreand without undue sales pressure. Very satisfied with the service.

I used a Google search to find duct cleaning companies and this one responded with a comparable…read moreprice and the most convenient hours. The owner came out the day of and did the cleaning. He did a free inspection first. He didn't think my vents looked too bad but they hadn't been cleaned in a long time and so I wanted it done. I was working from home but he didn't interrupt me and didn't scare my cats - which is saying a lot. He explained that some vents suck in and some push out - which is why I had thought some were clogged (they weren't pushing warm air out, but weren't supposed to). He was totally professional and kept everything tidy. For $385 I feel like I got a great deal! Especially knowing how many dead spiders were just laying under my vent covers. EEK!

I was absolutely positively not impressed with their service! Had them out today and of course, as…read moresoon as they get here, they try to upsell you. Our technician arrived unprepared and had to borrow my personal items. He made a giant mess in several areas and never bothered to vacuum or clean them up, which upset me because we had just had our home professionally cleaned. He also failed to bring his own extension cord and when he borrowed mine, he just left it on the ground outside instead of putting it back where I showed him it came from. He also forgot to pack his own garbage bags for The dryer vent cleaning and then left the bag outside on the ground for my dog to get into. The amount of lint dust, and dirt that he left on the top of my gazebo was unreal! They should come more prepared and bring tarps to cover areas if there is a possibility of them making a mess. He tried to vacuum it up with his little shop vac, but didn't have any attachments to actually get it well cleaned so I'm sure we will have to finish cleaning it later. Also left several chunks of lint on the ground outside for my dog to get into. Upon leaving They informed me that there was going to be a 3% service charge if I used my credit card for payment, which was not told to me at the time of the appointment! I paid him and he left and then realized not only did he forget the garbage bag, forget to put my extension cord away, but he left his own ladder. He was a nice young guy. I just don't believe he is properly trained and is extremely unprofessional. I would not recommend them and I will not be using them again. When I called the company, we had the same answering service answer the phone and I asked to speak with a manager or the owner and he said he would forward on a message to them and get right back to me. It has now been several hours, so I guess I am going to have to clean everything up myself, which is super unfortunate.

Apparently there are two companies now with almost the same name. This company is in Albany. Shiloh…read morewas quick to respond and explained to me the confusion. I believe the other company is in Corvallis. That is the company that did not complete the job. Shiloh even went as far as to come out and reattach the dryer vent at no charge if the other Superior Carpet Cleaning did not want to complete the job at no charge. I am giving this company a 5 rating for being good small business owners that actually want to listen to customers.

From the owner: Since 1975 family Owned & Operated Tired of subpar cleaning? Say goodbye to inadequate results and…read morewelcome Superior Cleaning Services. Our meticulous team tackles your cleaning woes with precision, setting higher hygiene standards and redefining satisfaction for both homes and businesses.

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!

Came when promised. Fast work. We used them first 4 years ago. Better value if you get ducts and…read morevents cleaned together

Can't recommend this company enough! Clear, nice, and noticeable results. From booking to paying,…read moreeverything was easy as can be! Cameron came into our home and was as nice as could be. He took off shoes and made sure that every little spec was cleaned up. Took just under two hours and our house heats much better now. Can't recommend them enough!