They delivered the flowers late and the expensive flowers ordered look like a gas station bouquet…read morethat is dying two days later. Very disappointed- These flowers did not match what they showed online. My wife paid extra for them to be there by a certain time and they were not. Total rip off.

What a beautiful shop filled with flowers, plants and lovely home decor! A small seating area with…read morea fireplace was cozy and the person who welcomed me, his name was Scott, was SO nice! I told him that I pass the shop when I go to Costco and decided to finally stop, I am so happy I did!! I met an adorable shop helper named Nala, the cutest little four legged helper :) Scott gave me a beautifully wrapped rose and I was blown away! If you haven't stopped by here, please do!! I will be back for flowers and more!!!

Your employee named Ezra was one of the kindest most thoughtful men I've ever met. When he saw me…read morestruggling at the pharmacy with my cart and credit card, he actually went and bought a bunch of red roses at Walgreens and handed them to me. Clearly, he knows what a difference kindness can make to an old woman, And derives great satisfaction from making other people happy. Whoever gets his Fellys deliveries or his flor work is lucky indeed.

Beautiful flowers and plants and pleasant shopping there on Nesbitt Road! And I rather support them…read morethan a national chain. However, their cashiers had NO clue about the sales being conducted on perennials and annual flowers. Before the first one rang me up, I reminded her about the sales, then assumed she'd know their percentages. When I got the receipt and saw no discounts taken, I asked again. She realized she "forgot" to apply them. A second cashier studied the receipt, yet doubted I really had bought 3 of things, so I had to ask my husband to go retrieve the box he had already carried out to the car. Neither staffperson could manage to honor the sale prices or figure out how to apply the discounts, so just gave us one plant free out of exasperation. We spent over $100 there. If you go this week (June 9th), snap a shot of their sales signs on your camera so you can "prove" to the cashiers there's a sale on.

My husband ordered flowers the day of his mother's birthday. He selected the deluxe version of an…read morearrangement and it was $215 with delivery plus he left a tip the arrangement that went was not the deluxe version. It had eight roses, two stems of lilies, and one small, green hydrangea with some bells of Ireland and eucalyptus. I have managed at an executive level in the floral industry and this was a complete rip off. This was maybe a $100 arrangement. I am giving two stars because the flowers were fresh, but the arrangement was absolutely NOT not filled to value - and CLEARLY, they didn't think we'd any better. We won't be going back to Felly's in the future.

Called to inquire about a bouquet delivery and wanted to speak with someone directly (rather than…read moreorder online) after reading some recent poor reviews. Unfortunately, the conversation was brief and unhelpful. I asked for a quote for a bouquet to be delivered nearby and before I could finish, the woman said, "It'll be $200," adding that it would likely be $150-$200 no matter what--without asking for any details. Despite lower prices shown on their website, there was no effort to understand what we actually wanted. We chose a different florist for $130 who took the time to discuss our vision and preferences.

B-Style created the most stunningly perfect bouquets, boutonnieres and flower arrangements for our…read morewedding! We wanted various shades of purple to be the theme of all of the florals. Maelia took our vision and made it into reality. On every planning call leading up to the wedding, she was informative, creative, detail-oriented, and such a kind person to work with. Maelia and her colleague Kristina arrived to our venue ready to go - expertly setting up the various floral elements on multiple floors. All of our flowers were so lush and sourced locally from Wisconsin, which made them extra special. My bouquet was a work of art, and I'm getting it pressed and framed so it can last forever. Thank you SO much Maelia and Kristina for being incredibly talented and thoughtful vendors to work with!

I ordered flowers for Mother's Day. They were absolutely beautiful and delivered on time. Thank you…read morefor a great experience.

Word has it that Torn Edge Arts' owner is affable, affordable and talented. Let me just say…read more.. that's the truth, and an asset to Monroe Street shopping. Sue Moberly's creative metal-smithing fashioned a pair of earrings from an old pair of mine.They are splendid! While visiting her studio, I enjoyed watching stained glass students at work. Now I plan to sign up soon for my own turn at making jewelry. Check out her website to see all that she has to offer. Bobbi Zehner

Word has it that the owner is affable, affordable and talented. Let me just say... that's the…read moretruth! Sue Moberly's creative metal-smithing fashioned a super pair of earrings from an old pair of mine! While visiting her studio, I watched stained glass students at work. Now I plan to sign up soon for my own turn at making jewelry. Check out her website to see all that she has to offer.

Felly's Flowers is an institution in the Madison area, serving the community for decades. That…read moresaid, my recent experience was "utter failure". I called before noon for next morning delivery. On hold so long, finally called back. I had picked out a couple of examples from the website, the person answering was not familiar with their examples on the web. While she was searching, she suggested an arrangement she'd made "the week before" ... I declined the offer, as I preferred "fresh" flowers. She eventually came up with something "similar" to the examples on Felly's web site. Said she could not get them delivered timely the next morning, so we agreed on "this afternoon before five". The location would hold them for me until morning. She never gave me the final amount, I'm estimating $175. The ordering process took over a half hour!! When we arrived at the event the next morning, there were no flowers. I called Felly's and the person said they'd be delivered "this afternoon" .... Which would be after the event! She acknowledged an error had been made and "apologized". I asked if she could get them delivered yet in the morning, but despite their error that was a definite "no". Afternoon, after the event, take it or leave it. I canceled the order. I got a call back and the person acknowledged there had been an error and "apologized". Asked if I still wanted the order...I stuck to the cancellation as the event would be past. The employees didn't seem to understand how the timing could be important. I had originally called a Felly's location near the delivery point. I now believe deliveries are prepared at a central location, so it may be prudent to call their main number. They may have more knowledgeable people, less prone to error and a better chance of getting delivery when agreed upon. Or, you may try a more "hands on" florist for your orders with better product knowledge and care.

I dropped in today looking for advice on how to make my daughter a prom bouquet. Not only did…read moreCaitlin help me pick out the most perfect flowers but she showed me how to do it and I made the bouquet for my daughter. It was so special. This was the best customer service I have ever had. As we worked on the bouquet together, the other staff were immediately assisting customers and were so knowledgeable about various plants and flowers. I will start shopping here for all of my flower needs. Thank you, Caitlin!

The new management is doing a wonderful job. Received a…read moregift of an anniversary bouquet . . . nicely arranged in a basket. Would highly rcommend and would use again myself.

You'll get flowers, but not what you ordered…read more After a terrible experience with a wrist corsage two years ago, I decided to try Sweet Pea again, this time with a picture of what I wanted. After going in & verbally describing what I wanted, showing them picture, looking at flowers & telling them what I didn't want, and finally texting a picture and instructions to the florists personal cell phone, I still did not get what I ordered. Just make the drive to Klein's - it's worth it.

I ordered flowers for my mother's birthday from Blooms by Brandi, and she is so thrilled by what…read morewas delivered: "This is the most beautiful arrangement you have ever sent me." She says the the design is incredible and that the flowers look unbelievably fresh. She was literally gushing! Thank you to Brandi and her team for helping me make my mom's birthday a special one!

Long story short, our family members crossed wires with each thinking the other ordered flowers for…read moremy mother's funeral. I called the morning before the visitation and told Brandi what we needed. She listened, made suggestions, and came up with this beautiful spray. I think a lot of florists may have said it was too last-minute and refused the order. Brandi was very patient and knowledgeable - and she knows her flowers! This was exactly what I had in mind! Thank you, Brandi!