Prompt, competent, saved us a ton of money! They did a quick inspection and did not charge us.read more

Professional, starting point to calling Good Earth Pest Company, my call was taken, great questions…read moreasked, polite, respectful, listening to my quest. I was given a date for a technician to come out. I was told an email would be sent with a date along with a picture of technician Brandon Falnnagan. First class at the office. I received a call from Brandon, on Tuesday as scheduled, he was on his way. When Brandon drove up. I looked at the service vehicle. Clean, well maintained, says al lot before the technician steps out. Brandon stepped up to the door dressed in company shirt, introduced himself with a smile. I invited Brandon in, he placed covers over his shoes. (THOUGHTFUL) We addressed the issues I was having with aunts. We covered the areas, Brandon went along with his inspection. My situation covered fire alarm,attic, outside areas. After inspection, Brandon shined as professional as he introduced himself. Knowledge of the trade, knowledge of products, explaining every aspect of products. Product that are safe for the home owner/pets/plants. The products I was using as a past spray applicator, I was controlling the issue. No need for service (HONESTY) not selling me a service I did not need. No charge for inspection. Integrity as its best. Brandon represented his company as a five star employee. Thank you Good Earth Pest Company Basilio Miranda

I cannot say enough good things about our new PointePest rep Stevie Lewis. What a genuine, kind…read moresoul. Every time he services our home he does a phenomenal job and his attention to detail does not go unnoticed.

Is there anything worse than rodents under your house?? This company was prompt, thorough, and…read moreknowledgeable. Highly recommend!!

I requested a refund for a really expensive service that was no longer needed, and they plain…read morerefused to refund anything from the 1000$ I already paid. Gave me some lame excuse about the invoice being posted already. Acting like they can't issue a refund. What a bad business!! Don't do business with these guys.

Not only did Rhonda, our technician, solve our mole and bug issues but she gave us helpful advice…read morefor things to watch out for in the coming months as the seasons change and she is soooo nice!! We've enjoyed chatting with her!! Great value and Service all around!! Highly recommend this company if you need pest control!

Tim's just the kind of person I love working with: conscientious, kind, and thorough. The…read moreconsummate professional. He even followed up with me after a couple months to make sure he'd taken care of our rat issue. Can't recommend him enough!

Tim provided me with valuable service to deal with a rodent infestation in my crawlspace. Rather…read morethan trying to sell me a costly plan to deal with them, he gave me great advice on how to block the entry and exit paths the rats were taking from the basement to the outside, feeling it was important to take care of that before eradicating them. Then the extermination plan he proposed worked, not overnight but after a few weeks. I'm very pleased with the result. I highly recommend him.

Jeff did a great job, on time, only one visit and all for a good price. Worked hard to earn my…read morebusiness.

Jeff's service was excellent and professional... very knowledgeable and interesting to talk with!…read moreThank you again, for a job well done!

Andrew was very thorough on explaining the program & what to expect in the 1st year. We look…read moreforward to the peace of mind this company will be providing our family! : )

Everything that everyone is saying in the bad reviews is true to my experience. The company usesd…read morescare tactics to pressure us into spending thousands of dollars with no absolutely 0 results. Their services did not resolve our pest issues. We are almost a year into our service and still continue to have activity from ants, spiders, and rats. When I expressed concern to their "customer service manager" that we weren't seeing the results that we had expected, he continued to make excuses and defend the products. If they work so great then why do we still have an infestation? This company is a joke, save your money!

My seventy eight year old mother called Jerry's thinking she had a yellow jack infestation! He was…read moreat our house within thirty minutes!! A lot of businesses may have tried to take advantage of her. Not Jerry's. He explained that the honey bees would not harm her and to continue growing flowers. He charged her nothing. His honesty and patience with my mother is much appreciated!!

Jerry came to our house promptly when we called about stink bug issues. He came inside with shoe…read morecovers, looked around and inspected the attics and the room with stink bugs. He recommended things we can do, but did not end up treating because he didn't think it would help. He gave us tips on how to help us with the stink bug issues, pointed out some other problems we may encounter in the future. He didn't charge us for coming out and inspecting today. We will definitely be calling when we have other pest issues!

Quick response. Thorough explanations. Great service and diligent. Keeps coming back until its…read moreclear the pests are gone!

I had a problem with a rat (singular) chewing beneath my bathtub. It was utterly unclear how this…read moresmall critter had gotten into the crawl space, but Lloyd found the entry - a small hole in the underground foundation alongside a small buried sewer line. Using a combination of trap and poison and weekly visits to the house, he was able to put an end to the rat and seal the previously hidden entrance hole. Lloyd knows what he's doing and how to take care of unwanted critters. I'm glad I called him, even if it was an expensive rat.

I reached out to Merle's after discovering a serious ant problem in my newly remodeled shed. From…read morethe moment the technician arrived, I felt confident I had made the right call. He was incredibly respectful and kind, and it was clear he truly cared about the work he was doing. I asked if he could use a plant based spray since I have a garden nearby and a young puppy. He explained that while it may not be quite as strong as traditional treatments, it is much safer--and to my surprise, it was extremely effective. He treated the shed, the house, and even around the greenhouse, all with great attention to detail. The care he showed and the results he delivered gave me real peace of mind. I am very happy with the service and will absolutely be hiring Merle's again in the future.

I have been in battle with mice in my attic for some time and have been unable to find their point…read moreof entry. I finally decided to call in a pro and called Merle's based on google and yelp reviews. Thanks to those that took the time to review as my experience with Merle's was a pleasure. Thaddeus quickly found and patched a possible entry point. I have had rodent issues in homes in other cities as well and this was my most pleasant experience with a vendor. I've found my Eugene pest control company.