I'd previously gone to Cutman for my haircuts (cheap, reliable, no fuss), but one day I passed by…read morethis place, and felt curious. The first time I went in there, I only waited about 10 minutes and the haircut itself only took 10 minutes. The skill these guys have is very high, they're super precise, and are just no fuss or bullshit. The atmosphere is sort of a classic American barber, but with Turkish music videos in the background. It's clean, efficient, and there's a coffee machine in the corner too if you have to wait a bit. I probably would expect to pay 15-20€ for a cut there, but it's just 10€. I really can't think of a better deal for guys with this amount of skill. I'm actually incredibly surprised I'm the first to review them.

My boyfriend and I were visiting Berlin and he needed a cut and shave. We found this place through…read morethe app so we went ahead and tried it. They were all so friendly and my boyfriend got the exact haircut and shave he wanted. The price was very reasonable. We would definitely return to this barber shop.

Complaint 1: Poor Customer Service at Charlottenburg Branch…read more I recently had my second haircut with Motoki, but unfortunately, it was disappointing. I was explaining how I wanted my haircut, but he insisted on cutting it his way. I even mentioned that no matter how good his cut was, it wouldn't matter if it wasn't what I asked for. His facial expressions were unprofessional and dismissive. At one point, he went to the reception and brought another staff member. While I was talking to this person, Motoki suddenly tried to stop me from speaking. When I questioned why he brought him if he didn't want me to talk, he denied bringing him in the first place, which was confusing and unprofessional. Additionally, when I tried to show him which clipper length I wanted, he warned me in a rude manner not to touch his machine. The overall customer service was extremely poor, and I felt uncomfortable throughout the experience. Complaint 2: Booking Mismanagement at Prenzlauer Branch On another occasion, I mistakenly booked an appointment at the wrong branch and went to the Prenzlauer location. The receptionist acknowledged my mistake but kindly offered to reschedule me for an available slot 45 minutes later. I appreciated this and agreed to wait. During that time, I saw a barber I had previously gotten a haircut from and liked. I requested to have my haircut with him, and both the receptionist and the barber agreed. However, when my turn came, I was suddenly assigned to someone else. When I questioned this, I was told that the barber was now busy because another appointment had been booked online. This was frustrating because I was initially told I could have my haircut with him. The receptionist's attitude during this interaction was dismissive and rude. His facial expressions and tone made me feel like he was saying, "Just shut up and get your haircut; I already helped you." This kind of treatment is unacceptable, especially for a loyal customer. Final Thoughts You can check my customer history--I am new in Germany and have been coming to your barbershop every two weeks since I arrived. However, these negative experiences, from the receptionists to the barbers, have made me feel unwelcome. This is not how customers should be treated. I am deeply disappointed and, as a result, I have decided not to return to your barbershop. However, if you address these issues and improve customer service, I may reconsider in the future. I hope you take this feedback seriously and work on providing a better experience for your customers. Regards Denis Gültekin

Bad fade, not blended well or how I asked. The guy cut my neck several times and then at the end…read moredidn't seem to care. $39 euros wasted because I had to go somewhere else afterwards and luckily the guy Dimitri at Reydy's fixed it.

Don't judge a book by its cover. The place looked grungy. A bit of punk rock music and the indie…read morecrowd. I wanted a nice clean cut of my beard and most barbershops want a reservation a day ahead. They squeezed me in 5 minutes. Which my personal perception could be that they aren't super busy. ThTs not the case, there was a steady stream of clients. Going in and out. I told myself, might be not the best place for me! The barber!l's name was hossein and I was worried about a middle eastern shave but he perfected the hair the beard to a point! I did the all inclusive service, the beard, the hair also with a raised and two hotel towels with shampoo! What a great experience! This is my new favorite stop in Berlin!

Absolutely crap. Showed a photo to the barber and told him I want more hair than this photo. He…read moreended up giving me the haircut in the photo instead when I specifically mentioned not to do that. They say they understand English but not sure if they do. Poor job. Would never go again.

Complaint 1: Poor Customer Service at Charlottenburg Branch…read more I recently had my second haircut with Motoki, but unfortunately, it was disappointing. I was explaining how I wanted my haircut, but he insisted on cutting it his way. I even mentioned that no matter how good his cut was, it wouldn't matter if it wasn't what I asked for. His facial expressions were unprofessional and dismissive. At one point, he went to the reception and brought another staff member. While I was talking to this person, Motoki suddenly tried to stop me from speaking. When I questioned why he brought him if he didn't want me to talk, he denied bringing him in the first place, which was confusing and unprofessional. Additionally, when I tried to show him which clipper length I wanted, he warned me in a rude manner not to touch his machine. The overall customer service was extremely poor, and I felt uncomfortable throughout the experience. Complaint 2: Booking Mismanagement at Prenzlauer Branch On another occasion, I mistakenly booked an appointment at the wrong branch and went to the Prenzlauer location. The receptionist acknowledged my mistake but kindly offered to reschedule me for an available slot 45 minutes later. I appreciated this and agreed to wait. During that time, I saw a barber I had previously gotten a haircut from and liked. I requested to have my haircut with him, and both the receptionist and the barber agreed. However, when my turn came, I was suddenly assigned to someone else. When I questioned this, I was told that the barber was now busy because another appointment had been booked online. This was frustrating because I was initially told I could have my haircut with him. The receptionist's attitude during this interaction was dismissive and rude. His facial expressions and tone made me feel like he was saying, "Just shut up and get your haircut; I already helped you." This kind of treatment is unacceptable, especially for a loyal customer. Final Thoughts You can check my customer history--I am new in Germany and have been coming to your barbershop every two weeks since I arrived. However, these negative experiences, from the receptionists to the barbers, have made me feel unwelcome. This is not how customers should be treated. I am deeply disappointed and, as a result, I have decided not to return to your barbershop. However, if you address these issues and improve customer service, I may reconsider in the future. I hope you take this feedback seriously and work on providing a better experience for your customers. Best regards, Denis Gültekin

Great barbershop. Proper barbershop. Everyone speaks good English for us Americans here on business…read moreor pleasure. Everyone is very nice and welcoming. Sam was my barber and did a great job. Very detailed and took his time. Accepts credit cards. Highly recommend.

I had read about this barber before, but I never made it there. I'm a guy who loves to go to…read morebarbers to indulge myself by getting a professional indulgence Now I decided to give the nomad a try and I booked a haircut and a shave. When entering the place, a stylish and friendly lady was at the front desk. The barber is situated in the basement. The left and right walls of the entrance are covered by illuminated shelves full of high quality and well-known wannabes Luxurious beard oils, beard shampoos, beard brushes, preshave products and countless other nice gent stuff. I was led downstairs. A friendly guy, the Batista as I found out later, welcomed me with a smile and asked me if I would like something to drink. Whilst waiting for my barber, I had a look at the room. Although it's basement, the room is light and spacious. A guy approached me, shakes my hand and greeted "Hi I'm Nick". He led me to my chair and we bespoke what I wanted. He did a great and professional job!!! He's the first barber (and I've been to many high class and professional barbers) who gave me an accupressure message on my forehead, my neck and my temples after a haircut. It felt great after a stressy working day. The guys there are VERY professional AND friendly. After the haircut was done, I had a coffee at the bar and had a nice chat with the Batista. It was all so relaxing and enjoyable. Later on the lady at the entrance gave some great advice when I needed information about beard oil and some products Nick used to finish my hairstyle. I can recommend this great barbershop 100℅

Excellent barbershop with top professional barbers. Thanks to Evelyn for a GREAT haircut, beardtrim…read moreand shave! English and German spoken, probably more languages. Loated next to U Bahn in a cosy nabourhood. Will be back next time in Berlin!

Had a great haircut today lovely meeting Çentin! Right as I walked in everyone was so frendliy and…read moreI knew I could trust this barbershop.

This is my favorite barber in Berlin and I always get a great cut and amazing service. I couldn't…read morerecommend Çetin more and I love the nice relaxed atmosphere. Çetin also speaks English which makes the whole experience so much easier for new arrivals!

Great service at very reasonable prices. Owner cuts your hair if you are lucky. No appointment…read moreneeded. Rare find in this part of Berlin

Fantastic spot that will take care of all of your hair needs. Total pros, friendly, and…read moreunpretentious. Make this spot your hair place in Berlin!

Best haircut I've ever had! I spent 8 years looking for the right salon in Berlin, and was never…read morereally satisfied. Until I went to Rafa. He instantly knew what type of haircut I was looking for and went out of his way to bring it to perfection. You can tell that delivering great work and customer happiness is at the front and center of everything they do. If you are looking for high quality haircut for a fair price and excellent treatment, then this is the place to be!