Here I am, promising that I'll never post health related reviews and doing it again!…read more I'll keep it short. This is a professional, friendly, large sports medicine clinic. They have surgeon specialists (who handle knees and things like that), as well as physios, podiatrists, massage therapists, and pilates instructors. The physio room is very big, and there are private curtain areas as well as a big open space. It's quite a social experience - when you're seeing a physio there are often plenty of other patients around to chat to (because, let's face it, physio exercises are really boring). There's a parking area at the back, although it's really confusing which spaces are for Balmain Sports and which places are for the other businesses in the complex. I was yelled at for parking in the wrong spot, but I lived to tell the tale, so it wasn't so bad.

Despite being a local and trying to support a local business, I cannot condone the 'attitude' that…read moreseems to come from some of the larger established business' in the Balmain/Rozelle area. I've previously had excellent remedial massage from a provider at this clinic (Aaron Pidgeon) but a 90 minute session was somewhat spoilt by issues with payment and the multitude of HICAPS/EFTPOS systems in use at the centre. Initially my health fund card was declined. "You mustn't have those extras", "Maybe there is a problem with the provider " etc, etc. No and No. Then my EFT card was declined - "Perhaps you don't have enough funds in the account" , "Maybe there is something wrong with your card" Nope, plenty of cash there, and the card worked at the servo next door just 2 hours ago. Could it be a problem with the machine you're using, I asked? "Absolutely not, there are no problems with the systems here" was the reply from one of the front desk people, despite a somewhat uncertain look from her colleague. Eventually, the EFT was sorted and all was well, leaving me to wonder what the point of advertising HICAPS as a service was if it didn't work. My health fund (NIB) were great and accepted the claim over the phone no problem. Fast forward several months, and my lovely wife had success in making a late notice, same day appointment for me. After being asked her preference for an early or late slot, she was told "sorry, there is only one appointment after all, a late slot". No problem there as I was happy to get in same day. The receptionist she spoke to then said to call back if there were any problems. Several hours later, things happened as they tend to do and I annoyingly couldn't make the appointment. I called to cancel, and was condescendingly told that given I had provided less than 24 hours notice of a cancellation I was liable for a cancellation fee! WHAT THE? I didn't even have the appointment 6 hours ago, let alone a whole 24! Of course, because it was my 'first cancellation' (offence?) I was allowed off with a stern talking to. My point about my wife not being told of a strict cancellation policy when she initially made the appointment appeared to be entirely moot. As I prefer to keep my health care and my condescension separate, at least when the latter is delivered by the front office staff and not the medicos, I won't be back.

If you are sent to this specialist for an opinion by an insurer, insist on taking along a witness…read moreor better still, record the consultation! This specialist not only provides opinions outside his orthopaedic specialty but also makes up and attributes statements to the patients that they have never made to him at any time during the consultation! Highly creative but unfortunately this kind of behaviour amounts to unprofessional conduct. He is not to be trusted and therefore his reports are not to be trusted.

A great establishment if you ever need to see a GP. They still bulk bill, although they never used…read moreto charge a $40 gap; only recently they have done this. A modern, clean and sterile healthcare facility owned by Primary Health Care. You would be forgiven for thinking that you are being treated at a small private hospital. The lounges in the waiting area is comfortable and inviting, and their on-site x-ray and pathology facilities are pretty good. It is great to be able to have these pivotal tests done at the one place. You do not generally have to wait for too long; unless you turn up immediately after work during a weekday or at lunchtimes during the week; other times including weekends are the best times to come here. The Doctors are fairly good; although the consultations with a couple of them could go for a little longer. It is great they ring you to come in if your test results aren't that great; and also if a Doctor promises you that they will send you something; they honour their word and do this without fail. Definitely a great medical centre for when it is needed.

Just because they have only one doctor they don't want to do over time by taking 1 more sick person…read more.. What a great NSW doctor service ... How about if this happened to your family member?