I had Will from Storm Guard come out to check my gutter screens for hail damage. He went on the…read moreroof to check. He had pictures of the screens, and showed me the screens. it was only cosmetic damage and would not cause any problems. There was no charge for the inspection. It showed to me the integrity of company. Very honest. i would definitely recommend them.

***BUYER BEWARE***…read more Review for Storm Guard Roofing & Construction - St. Louis I am writing this review to share my extremely frustrating and disappointing experience with Storm Guard Roofing & Construction in St. Louis. Due to my experience, I cannot recommend Storm Guard for any of your projects. After severe storms on April 18, 2024, which included 60 MPH straight-line winds and hail, we found roofing tiles in our yard. Several neighboring homes were also damaged, requiring significant repairs to porches and replacements of several roofs. My ordeal began when Colton from Storm Guard assessed our roof on April 25, 2024, claiming to identify extensive storm damage. He confidently stated that a complete replacement of the roof, gutters, and downspouts was necessary. All of his claims were captured on audio and video by my security cameras. This was very concerning to us, and we were anxious to have the roof and gutters replaced before the next rains. Colton assured us that Storm Guard would advocate on our behalf with State Farm to get the roof replaced. After the initial assessment, we were scheduled for a second inspection with Storm Guard and Seek Now on May 6th. Again, Colton from Storm Guard reiterated that the damage warranted a total replacement. Despite these assessments, State Farm's statement of loss concluded that the damage did not require a total replacement, which was puzzling since Colton made claims of significant storm damage. Soon afterwards, communication with Storm Guard became increasingly problematic. On May 24th, Colton stated via SMS: "Hey, I just got off the phone with Rob. Sounds like your agent, who is a good friend of one of our other salesmen, actually got ahold of him and is actively working with us to get your roof replaced. We're submitting pictures to him now and seeing what we can do for you." However, that was the last we heard from Colton. Despite numerous follow-ups, communication from Storm Guard was difficult. Adding to our frustration, I CC'ed Storm Guard on an email with State Farm dated June 24th and received a reply from Denise Brauer from Storm Guard which claimed that their records show we had chosen to use a different contractor. This was never the case. We have documented emails, text messages, and an agreement showing Storm Guard's engagement. It was becoming increasingly clear that Storm Guard was not advocating on our behalf at all. It seems they simply determined their engagement based on the potential revenue generated in the insurance companies statement of loss. I contacted Rob from Storm Guard on July 9, 2024, and requested a call. Instead, he replied with a text message stating: "Thanks for reaching out. I appreciate the opportunity, but based on the past few months, I'm sure we are not the contractor that pairs up with you. I hope the next contractor matches up better." As of today, I realized there is no sense in dealing with Rob as he cannot handle a request to talk about this situation by phone. This situation is beyond Storm Guard's capabilities, and they lack the professionalism to discuss this situation directly. It seems to us that Storm Guard lost interest due to their suspiciously exaggerated claims that were not approved by my insurer. Meanwhile, I'm left wondering if the damage is legitimate and is something to be concerned about. Storm Guard will claim that State Farm is the issue, but the primary issue began with what appears to be exaggerated claims by Storm Guard. In summary, our experience with Storm Guard Roofing & Construction has been a complete disappointment. Their initial promises turned out to be empty, their claims of damage were suspicious, and their lack of communication and follow-through has left us questioning their professionalism and reliability. I cannot recommend their services at all based on our experience.