I wish I could give zero stars. Ferguson has consistently proven to be one of the most frustrating…read morecompanies I've ever dealt with, and after multiple bad experiences, I'm finally done. Their sales staff and phone operators are hands-down the rudest people I've encountered in any customer service role. Condescending attitudes, short and snappy responses, zero patience, and zero willingness to actually help solve problems. It's like they're annoyed that you're even calling or showing up in person. we decided to give them one more chance, thinking maybe things had improved. Big mistake. Same rude treatment, same incompetence, same total disregard for the ocustomer. Never again. Avoid Ferguson if you value basic courtesy and competent service. There are plenty of other suppliers who will treat you like a paying customer instead of an inconvenience. 1 star only because I have to pick something.

Great, knowledgeable staff. I disagree with other reviews saying it was a 'stuffy experience'read more

Incredible service from knowledgeable staff. They listen to your issues and find terrific options…read moreat reasonable prices. Have used them three times and have always been impressed with products and support.

What a great company! I had a designer led light fixture go out on my patio and they replaced it…read moreimmediately with no questions and at no cost. I'm pretty sure that it wasn't under warranty anymore. Home Lighter is a company that stands by its products and cares for its customers. Thank you very much for your great customer service!!!- this is why my contractor and I go to Home Lighter first for our lightning needs. Quality products and great customer service!

Poppleton's in Monterey is a terrific place for interior design assistance! I have purchased…read morefurniture from them several times. Recently, I needed assistance with a complex cushion problem. Dawn Gough...one of their designers, listened carefully and was able to solve my problem! Her attention to details and her follow through was exemplary! I am most happy to recommend working with Poppleton's for any interior design purchases!

I had not reached out to Poppletons in many years - when they managed to source an out of…read moreproduction Stickley wedding piece as a gift. I found myself needing assistance with a special Order from Stickley - a low footbboard for our current Harvey Ellis bedroom set. Janean took a long detailed look into our requirements, and was more than helpful with solving our issue. It is rare to find people more concerned with our needs than just making a sale. Thank you Poppletons, for having such amazing people! And Thanks to Janean for following up so well... Cash Snively, Ponte Vedra Beach, Florida

I highly recommend Adams Electric Design! We needed dedicated GFCI outlets installed in our…read morebathrooms to accommodate our new Toto bidets, and they were phenomenal from start to finish. Here is why they stand out: *Incredible Response Time: They responded right away to look at our setup and provided a quick, transparent quote. *Fast Turnaround: They were out to do the work within days of our quote approval. *Flawless Execution: Bill and his son, Billy, did a fantastic job. The installation was neat, and they left the workspace very clean and tidy. *Excellent Customer Service: Both of them were incredibly friendly, professional, and informative throughout the process. They are very knowledgeable. If you need any electrical work done in Monterey County, look no further!

Bill did a tremendous job installing our two Tesla Universal Wall Connectors and was a pleasure to…read moredeal with. I appreciated how he studied the best way to run the wiring from the main breaker to account for cost and future flexibility. He and his partner did a superb job with the layout and workmanship, keeping the exposed conduit to a minimum and providing a very clean look all at a very reasonable price. Totally satisfied.

We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

What I appreciated most is that they handle everything themselves -- demolition, electrical, gas,…read moreand installation -- so there's no need to coordinate with multiple contractors or worry about who's responsible for what. I had a very specific and challenging project: installing a gas fireplace into a very small, original arched Victorian fireplace. Anthony was incredibly helpful throughout the process. He patiently answered all of my questions and spent a lot of time working with my masonry contractor to explore every possible option. Thanks to his guidance and expertise, we ended up with the best solution possible. We are finally got rid of draft and now spending most evenings in once most abandoned room

Walked in here with my partner, we thought the selection was great. The woman working was…read moreincredibly unfriendly - we said hi how are you to her and she completely ignored us while looking us right in the eye. Never acknowledged us through the rest of our time there. We planned on buying some pillows but that interaction in itself completely turned us off, and lost our business. We won't be coming back.

Ordered light fixture that was on sale and they told me they could t fulfill order and canceled it…read more They gave refund but no customer service i.e, not in stock, will get it once it comes into stock. Nothing.

My mother and I have been searching all over Santa Cruz for 2 matching lampshades. Today we not…read moreonly found. We purchased. Since we love to support local and shop local. This was a perfect match. The company that makes the shades is in Freedom CA. 95019. We couldn't get more local than that. Thanks.

The best electrical supply house I've been to in many years…read more Very old school and amazing

I had an electric plug that needed to be replaced right away. Left messages for two other…read moreelectricians. No one returned my calls. I read Seth's reviews and called him right away. Not only did he answer the phone, he was able to fit me in that day. We are now scheduling Seth to change all of our plugs throughout our home. Seth is very pleasant and professional. He also likes big dogs. Switched Electric will be my first call if I have an electrical problem.

I've used Seth / Switched Electric in 2013, and again in 2024…read more Seth has always responded promptly, provided good estimates, and did high quality work quickly. My last repairs were border-line emergency, as the issue was discovered during roof repair, and Seth was able to stop by and perform the work the same day, which I greatly appreciated.