Where do I even begin! OMG, I went in here to look around b4 I returned home off business trip. I…read morehad some extra money to spend. So, I saw this jumper I thought was a sundress. However, for 1st time in 18 days in Guadalajara, did anyone ask to take the item and hold it at cashier. So, I said I may want to buy more stuff. She's like it's our policy. I'm not sure because as I looked around to find someone holding their items I couldn't find. So, I asked to speak to manager who was missing in action for like 30 minutes. Finally, we both used translator to speak to each other. Both of them apologized, but never said whether it's their policy which is a horrible policy. I was trying to give them the rest of my money before I left. I was in such a good mood b4 they slapped the smile off my face so early in the morning. I bought, the item, and left because I have a Bermuda vacation coming up & thought that outfit would be so cooling & nice on a hot day. Not sure what else the store has because I didn't get a chance to see before store employee walked over acting like she was helping just to upset my flow. So, the Donkey store of the week in Guadalajara is this one. Do not shop there. If that's their policy it's a horrible policy to have. Shop at Liverpool which is like a small Macys or Surburia also nice & they have a bathroom because In Mexico you have to pay 6 pesos to use public bathroom. I needed a Starbucks coffee after these idiots try to spoil my day. I told them they lost a future customer. I'll be doing regular business in Guadalajara so they're losing money. Now I know why store was sorta empty. Nobody in their right mine frequent a store they don't feel comfortable. You've been warned. Adios!