They framed an original art piece for me. Came out amazing and was completed on time.read more

As always, very pleased with the advice and the workmanship! Genuine thanks to Simon who is very…read moreknowledgeable (and patient to explain everything)!

Store is huge with great selection ! But since new brushes…read moreand paints! A new returning customer!

Never disappoint when I go there and get my supplies for my art. Friendly staff and good people to…read moreassist me.

REALLY AMAZING SERVICE!!!! They framed my painting in a really short time, so beautiful and really…read moregood price! Details and attention amazing! Thank you!!

Look no further! Andy is professional, knowledgeable and my art was framed beautifully and…read morequickly. They have a vast selection of frames to choose from and all high quality. Will definitely be using their services again in the future.

This is by far the worst Michael's I've ever been to. I used to come here regularly for years with…read moreno issues, but something clearly changed--whether it's the staff, regional management, or both. The service has completely gone downhill. Employees are untrained and seem unsure of how anything works. I recently placed a pickup order, and the item was out of stock. At every other Michael's, the app cancels the items and refunds me automatically before I even arrive. Not here. This store waited until I got there, then treated it like a return--asking for the card I paid with and even requesting my social security number just to process it. Completely unacceptable. On top of that, I placed a curbside order and was told to go inside to pick it up. What's the point of offering curbside if I have to walk in? This location went from a 10 to a 0. Management is awful, and the employees are clueless. I won't be coming back.

I am extremely disappointed with the customer service I received at your store around 8:00 PM while…read moretrying to get a few balloons filled for my daughter's birthday. We were told you would not fill them, even though we arrived an hour before closing and the store was completely empty. We were given an excuse about a policy that is not posted anywhere and was never communicated in advance. That refusal forced us to spend forty dollars on a helium tank we did not need. On top of that, your team told us we had to pay for ribbon, something that would have been included if the balloons had been filled by your staff. When we tried to explain how important this was, Brooklyn, the manager, showed no interest in helping. She had a terrible attitude and walked away while we were still speaking. It would have taken five minutes to offer basic customer service. Those five minutes would have made a huge difference for our child's birthday. Instead, we were left frustrated and scrambling. I will not be returning to your store. I will be taking my business to Amazon and other retailers who actually value their customers and make an effort to be helpful. Do better.

I saw a pic of Joseph G. holding wall art produced at CanvasFab. It looked great and he looked…read morehappy in the pic. Tom and I talked about using some of our pics from trips and moments in time as living room wall art. We figured it would personalize the space and remind us of fun times. CanvaFab's site has a nice gallery of work. But what really did it for me was their easy-to-use software that let me upload my pic, try different products and sizes, see my art with my options and get a price for the custom work. We picked 32" x 16" size canvas and were concerned the images might look fuzzy. But on my screen each pic looked great, so we started to put an order together. Then they emailed me a new customer code for 50% off my first order. Yeah baby! That tipped the scale and, willing to take a chance on the picture quality, kept ordering. I got emails during the process - I knew when they got the order and when they shipped the order. They managed my order without being asked - thank you CanvasFab. It's refreshing to just stay out of the way and watch you manage your business. If only more companies would do that...(maybe a handyman wouldn't have installed 2 door knobs on the same door in my house, one on top of the other. I have pics.) The pics came in a box that was well packed. I could have picked up the art in their MIami shop but I opted for delivery instead. The quality was beyond our expectations! We were going to get simple frames but in the meantime we ordered 'mirror edge' pics on canvas - they look so good we are not getting frames! We have some special times coming up and we look forward to sending our pics to CanvasFab so they can work their magic.

I placed an order in November (60x40 Cancas) and they sent me an email saying that I had to wait…read moremore because they couldn't get the color right. The color was supposed to be beige and it was almost pink. They tried again and sent me a picture and it still wasn't right. They asked me if I wanted a refund and I said yes. Then 2 weeks later Paypal sent me an email saying that the refund was canceled. I sent them multiple emails about that, called them and even messaged them on instagram and 0 response. I thought I would give them more time since it was December and I figured they were still on holiday. It's almost February and still no response. Thankfully Paypal is very good about these things and they opened a case against them and will give me my money back!