BEWARE OF THIS COMPANY
My experience was very similar to other reviews here.
I ordered water feature from this company. In there website it is written delivery "within 3 - 5 working days. You will be notified within 48 hours if there is to be a delay and will be given the option to cancel your order." I sent emails but no reply. On the phone they kept giving false promises that it will be delivered next week. This carried on for few weeks. Eventually I got fed up by false promises and cancelled. The owner came on phone and became very aggressive when I cancelled. Advised me to write letter of cancellation (said even email won't be accepted) and then they will refund after 21 working days. It has been more than 6 weeks since and no refund. On the phone they keep giving false information that refund has been processed. I am now going ahead with legal action, because the company is just stealing money!!!! BE AWARE AND NEVER ORDER FROM THEM!!!! read more