The staff there has always treated me well. Today I needed assistance and the staff member put in…read morethe time and effort to help. I went there this afternoon and I believe her name is Lori (my memory is a bit messed up so hopefully I got it right). I have been there a few times and always had a good experience. thank you again

The lady I spoke with was so incredibly rude and nasty to me on the phone when I was requesting…read moreinformation. There are plenty of storage places to choose from and I will always choose to do business with people who respect their customers and sadly, this is not the place. Shame on that lady who answers the phones.

Buyer beware. I…read morerented a truck and tow trailer from this U-Haul location and was promised a mileage discount by the general manager, Laiza. When I followed up, she simply said she could not honor it. No explanation, no effort to make it right. This was disappointing and frustrating, especially after relying on what I was told before renting. I would not have booked otherwise. Be cautious and get everything in writing if you use this location.

Lisa Marie is an outstanding GM with a real passion for making sure the customer is taken care of…read more She practically made a move from Texas to Oak Harbor, a breeze, and even set me up with some good discounting because of my service. I highly recommend this location.

Matt is amazing. Super helpful and for me into a great unit. Pricing is very competitive and the…read moreplace is always well kept and secure .

Todd is a nice guy; however, be very careful, there are no refunds. Todd was going to let me use a…read morespot along the fence to store my RV for a few weeks but one of our friends ended up letting us store the RV at their lot for free. I did not use the service, called to cancel before my start time and did not cost the company anything, no real spot was reserved that would cause the business to lose revenue. Got financially burnt a bit twice here, will not be returning or recommending. When I called to cancel my spot prior to the start of service I was told no refunds, this is bad business.

We would like to thank Christina and Anna for their outstanding customer service. We returned our…read morePenske truck to their Oak Harbor facility and received awesome service, including follow-up phone calls, which just doesn't happen from most Penske rental truck facilities. They actually had knowledge of the Penske product and policies which was most welcome. Thank you again.

These folks are very helpful and pleasant. I have been a repeat customer. They have allowed me to…read moreget cost effective storage and take great care of my stuff.

We hired Whidbey Moving to unload pods and uHaul truck. They did great job. Fast, careful,…read morefriendly. This is in sharp contrast to the other company we hired to fill the pods a week earlier and our departure location. We expect to need some more help in the coming weeks and will be calling Whidby Moving again.

Awesome service! Have had moved a lot through the Navy, I had seen a wide range of customer and…read morequality service and this was by far the best experience I've had. Friendly, quick, and diligent service!

Owner was going to auction my belongings with zero notification, I received the letter 1 month…read moreafter closing my account. What's worse is I physically talked to the owner and another staff member on 2 occasions and neither told me of the plan to auction my belongings. Buyer beware especially if you are going to get deployed and wont be available to resolve issues as you will come home to an empty unit! Be careful as the scam is they will take your credit card details but if you don't specifically say you want autopay they will just not charge you and proceed with auction!

Great Staff!!!! The best that is out there! I recommend them for your storage needs, I have been…read moreworking with them for a while and they made the whole process for me as easy as could be! If I need storage again, I will be going back to these guys!

Nice clean safe storage. Office was friendly and helpful. Units are reasonably priced.read more

Had a storage unit with payments made each month over a decade. Tried to close it. Gave written…read morenotice. Told would be prorated if out by certain date. Did that. Met deadline. Advised when unit was clean that refund would be a bit of a wait. After waiting for a few weeks, followed up and was told not enough notice was given. No refund. Good service if you plan to never close the unit. Unit itself was fine. Kept things safe. Gated. Just after a decade of use, this goes to prove that one should have copies of everything.