My experience is with the pool area and pool.And the instructors for the senior aerobics. the pool is filthy dirty.You can put your finger through the dirt on the side of the pool. when you get out of the pool, you feel gritty and dirty. you have to shower right away and it also ruins your swimming suits. i have never heard a filter running in that pool. The daytime senior aerobics instructor is insufferable. read more

Really happy to see the new changes (floor plan, new machines, sauna) at this gym. For the past 6 years my husband and i have been going to the gym everytime we are in town to visit family. Only downside is people need to rerack their weights back. Otherwise it is clean. read more

Ozark fitness is getting pretty run down. The place could use better management and some refurb. Manger seems to be MIA. Ants and gnats in the bathrooms. Think twice before setting something down...like a gear bag in the locker room or bathroom.... with the pest problem. The entire gym could use a good cleaning. Dirty walls/floors. This place smells bad. Over all.. cleanliness really isn't a strong suit. Really doesn't put you in the mood for one of their "health shakes". But maybe the ants are extra protein. The roof and windows leak when it rains. The gym music is way too loud! To point of your ears are ringing after you leave. Good luck trying to use earphones without making yourself deaf. Music is usually on the same repeated short playlist that never changes. Some of the music is pretty vulgar stuff. You wouldn't want children exposed to it. Gym rules are listed. But they are never enforced by the staff. Some of the staff seems preoccupied watching TV or playing on their phones. No wonder this place is dirty. Entrance door and parking lot area are poorly lit. Lights (inside and out) are maintained like everything else is...Poorly... Another review mention the key card and feeling safe? Far from safe. The key card really doesn't mean anything security wise. Staff leaves the entrance door open and completely unmanned for long periods. Even during the evening/night. The wooden seats in the sauna are broken. Good way to snag clothing or get a splinter. The only upside. The Weight and cardio Equipment are new and excellent! read more

So I usually do not post about a business if I have a less than positive experience. However, I am calling out Ozark Fitness in Poplar Bluff. Do not sign up for a membership there! My husband has been having the worst experience with them. In June, he went in and paid off his year contract and cancelled his membership. He was later charged two months worth of membership after canceling. So he went up there to fix it. Their staff is poorly trained and cannot even do something that simple as cancelling a membership. Eventually they got it canceled but now they refuse to refund his money they took at no fault of his but at the business' fault because their staff member did not process it correctly the first time. The assistant manager's excuse was there was no note on his account from June. It's not our responsibility to make sure the associate does his job correctly. He also try to justify it because they have had a lot of short term employees. Still- not the customer's problem! I will also report them to the BBB. read more

Worst gym I have ever been to. The manager when I was there was a meat head who brags about how he worked with the biggest loser in FL. He said it every time I talked to him, ok, I get it, you're a big deal, congratulations. They didn't care at all when the billing was screwed up on my account and it took endless trips back in to fix. Each time they said it was fixed, same problem next month. Finally I just cancelled. Also, I was advised to bring my own yoga mat to classes by an employee because all the ones they have for public use there they told me they DO NOT WASH. Gross, that's how people get germs and someone from the health department should make them clean up their nasty ways. Couldn't pay me a million dollars to set foot in there again. read more

I was really impressed with all the changes that have been made recently. New equipment, new personal trainers, great stretch program. I had a Java Jolt Shake after my workout and it was delicious. I will remain a member. read more

Not a bad gym for a small town, workers spent lot of time cleaning the equipment. Pricey @$10 for out of town visitor, but better than hotel, they will give you pass to return later in the day. Was not crowded, nice staff. read more