We were on our way to Salt Lake City airport to go home to Seattle and decided to stop here for my husband's birthday dinner because he had never been and it had been years for me. What a disappointment. Basically the food is mall food court quality but priced like a high end place. We had two non-alcoholic drinks, two appetizers and two entrees. We could have gotten the same thing from Panda Express for a quarter of the price and been happier. $17.50 for some spicy chicken that was not even spicy. Our server was nice but she was new. They were going to bring my husband a complimentary dessert for his birthday but that never happened because we waited for too long. Our dining experience took over an hour. Wish I would have skipped this place and we will never dine at any P.F. Chang's again. read more

I always loved coming to this restaurant chain since California. It is like a fu-fu (American) Chinese restaurant that makes tasty dishes, but a bit pricey. My favorites are their chicken lettuce wraps, shrimp dishes, and eggplant too. Their soup is not bad compared to the authentic Chinese versions. Came to this Orem location over 6 months ago and they changed their way of serving their lettuce wraps when they bring it to the table! Which really was disappointing. Before, in California, they came to your table and asked how you wanted your sauce served with the wraps, and they put it together for you at your table - they mix the sauce according to your taste when they serve the lettuce wraps. Now, in the Orem location, they just bring out the sauce already pre-made and you have to add more spice to it if you want more spicy. That was one of the reasons I loved ordering the lettuce wraps, but now, it's been demoted for the experience. I don't mind still coming, but it lost its appeal a bit for me, and being pricey doesn't help either. read more

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I really love this chain! I was a little disappointed in his visit, I don't recall going here and experiencing bad service, and not am I just leaving this review because I had a bad experience this time. The food was good as usual. The lettuce wraps are always bomb, but the lettuce was a mess and wasn't easy to use for a lettuce wraps. That's my only complaint of the food. The server we had seemed extremely overwhelmed and for some reason seemed much busier than any other server in the restaurant. We weren't able to get even water for about 10-15 min after we sat down, mind you there were only 3 of us and the restaurant was not busy. It was 6 pm on a Tuesday night. There was no reason we should have waited for so long, we could have left and no one would have known. Maybe they were under staffed or he was new, all I know is it was ridiculously slow and seemed for no reason at all. read more

P.F. Chang's - Chinese Near Me - Orem, Utah

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Excellent customer service by Lucas! And the food was all amazing. Came here for my birthday and got a fancy sparker and dessert. Loved it!

Lucas was our waiter and he was super friendly and kind. Definitely recommend going to this location!

Let's just start with 5 stars is not enough for this place. I came in to eat while on vacation for St. Patrick's day my food came out really fast and it was super yummy! When I came in the hostess was super nice and sat me at the perfect table. When my server came to the table he got our orders right away and our food was perfect. I 100% would be coming here all the time if I lived closer 10000/10 read more

I love the noodles here. They have a good ambiance and service. I guess sometimes the chef has off days so the food doesn't taste quite as it should be but it's delicious most days. read more

Overpriced Chinese food that really isn't that great. The lettuce wraps are good though. I came with a group of six on a Friday night. We had reservations for 6:15, and they got us in right away. They took our drink orders quickly. I had a coconut drink that was really, really sweet. I don't think either of the two of us that got it finished it over the course of the meal because it was so sweet. The lettuce wraps are decent, though a couple of us thought that some of the lettuce tasted too bitter. They were willing to bring out new lettuce though, which was good. I went with a kung pao chicken and asked them to make it as spicy as they could. It came out and really wasn't spicy. I've had spicier meals at Taco Bell. It was a big disappointment. The fried rice I had was fine, but nothing special. My fiancee had the honey chicken. That was good. At $15+ an entree though, I expect a little bit more. One of my friends had the Poke bowl and hated it. He took about 4 bites from it. To the waitresses credit, she noticed and offered to take it off the check. The food was good, but for a two person meal $50+ before tip, I expect a little more. I ended up wishing we had gone to another Chinese restaurant that can actually deliver spicy food. read more

Abigail gets 5 stars. She was incredible. Celebrated our friends birthdays tonight. She brought out two desserts at the end. Gluten free because she heard us talking about it. Great attention to detail! Thanks for a great evening! read more

A friend and I went to P.F. Chang's for a healthier lunch for her. It was really good!!! We did the Miso Glazed Salmon and it was amazing!!! I loved the spinach, mushrooms, and bok choy!!! Loved all the veggies and the sauce they were cooked in!!! The Salmon was super tender and the glaze was amazing!!! We also did the Sichuan Style Asparagus!!! That was really nice as well!!! Spicy and super tasty!!! The Strawberry Cucumber Limeade was very refreshing!!! Super refreshing and it was $3.00 because it was one of the daily specials. I have been multiple times just never reviewed. I will defiantly go back to try more it is so much better than just regular Chinese food. Love it!!! read more

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I will never go here again. Tried ordering to go on Christmas Eve. I understand that it would be busy so I ordered a few days before. When I got there they said they were an hour and a half behind. You would think when they know its going to be busy like that they would limit their online and to go orders. I could write a novel on how terrible that night was because it got better and better but I don't have time for that and wasted enough of my time that night. After that night and then calling a week later because they never refunded my credit card from the cancelled order that night they sent me a small gift card to apologize and come back. We went back about a month later and got take out and it was so bad. They got us the food fast this time and they were very nice the little time I was in the store waiting but the food was a total let down. The egg drop soup was like eating slimy water there was zero flavor on anything and everything was pretty greasy and bland. The lettuce wraps were the only thing that was actually good so I guess if I was craving lettuce wraps and that's it I would go back to get those but other than that I wouldn't go back again. read more

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My boyfriend and I came here for our two year anniversary lunch and Hailee was great and keeping our drinks refilled, checking in on us, and being quick! read more

If I could give this location a negative review I would. Honestly worst experience for Mother's Day. Over an hour wait to get our entrees to us. No way of even having the manager come and apologize to anyone in the restaurant. Nothing was comped or even take care of as a way to apologize. Every table there sat for awhile to get their food. I get it it's a holiday but the service was the worst. The thing that is most frustrating is that the manager did not once apologize to anyone. I love P.F. Chang's but this experience makes me rethink if I would want to visit any of their locations again. read more

Lexa was a great waitress! We had such a fun time, the food was absolutely amazing!! A bit pricy, but it was worth it for a fun night out!!

Food has gotten better but what's going on with the hours? Closed on Saturday and opened on Sunday? So inconvenient.

Service was good. Food was okay but tiny portions. Seriously, the child portion was just as much food as I ordered. Twice the price. read more

I'm not going back, I used to love going here. I always get the same thing, Chang's spicy chicken. I drove 30 minutes out there to pick up and drove 30 minutes back before I realized the chicken doesn't even have breading and it looks like a microwave meal. I'm so mad I spent $20 on this crap. read more

P.F. Chang's - What I got - Chinese Near Me - Orem, Utah

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The food is always great but we waited for 15 minutes before the waiter came and that was only after me telling the lady at the front we hadn't seen a waiter yet. So the waiter brought our drinks and took our order but forgot we had an appetizer until I asked about it and we had now been sitting there for 40 minutes total. That was the first time we got our drinks refilled too. The food came and it was great but I wish the service had been more attentive. read more

First time coming to this restaurant. Waited 5 minutes for the host to come from hiding in the kitchen, after she finally came out she didn't even greet us just asked us what we wanted... wtf? We told her we were ordering to go and for our drink she brings it in a water cup? Not sure if she was joking? Lmao anyways it's the bigger dark complected woman ... everyone else was super nice Update Woke up at 3am my girlfriend got food poisoning! Not joking I think the waiter has something against us for going 20 minutes between closing read more

Save your money and go to Panda Express, or just buy it from Trader Joe's frozen in a box. Food was not fresh, tasted pretty bland, and did not sit right. Not to mention the dirty looks from employees? Not sure what that was about. Fake fortunes too. Also... interesting music, sometimes blasting trap and other times super calm... My senses were confused. read more

I would really like to give this place more stars, but I just can't! The food was good, but the service was horrible and the place was not very clean. My husband and I went there on a Monday night around 7:30. We were seated right away. The table was sticky & hadn't been wiped down very well. (Yuck!) We ordered and our food took forever! (We ordered 3 items: pad Thai, low mein, & honey chicken). The waiter brought 2 of our items out & the serving spoon had a piece of paper stuck to it. I couldn't get it off (disgusting!). The 3rd entree was delivered to another table. When the waiter realized what he had done, he quickly put in another order for us-which took forever again. We realized our low mein had chicken in it instead of the beef we ordered, but decided that after waiting as long as we had, we weren't going to mention it. It will be a long time before we go back. Maybe after they clean up their act--literally! read more

Poor customer service and was served coconut refresher that cost $5 in a toddle size cup. The cup was topped to the top with ice so each cup only had about 3 oz of the actual drink. When I asked why the previous other times we got the drinks in regular cups the waitress said "they probably made a mistake. I won't be going there anymore. The taste was awful too. read more

P.F. Chang's isn't, in our opinion, nearly as good as it was when the chain first started expanding some years ago. I'm not sure what's happened but the food quality and the service have both been declining. Maybe they've just gotten too big. We've been to various locations around the country and our experience is about the same wherever we go. So I guess you could say that there is a level of consistency between locations. The lettuce wraps (with chicken) are always good. In this particular instance, the starting portion of lettuce provided wasn't enough for even the three people at our table so that seemed a bit odd. The crab wontons were average at best as were the pan-fried dumplings. Some of the entrees we've enjoyed over time were the crispy honey chicken (and the shrimp version), the dan dan noodles (which are no longer on the printed menu) and the mongolian beef. The beef has been "upgraded" to chunks of steak but honestly for us the older recipe with the thinner slices of meat had much more flavor. Despite not being on the menu, our waiter said the kitchen could prepare the dan dan noodles for us which was very kind. Unfortunately, they were very bland and barely resembled the dish that used to be on the menu. The desserts may be their strong point. The banana spring rolls and the molten cake were both tasty. One of our molten cakes was much to cold and the chocolate sauce inside wasn't melted at all. This is still fairly good quality Chinese food with some healthy options. Not sure we'll be back anytime soon. read more

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Pooped over to PF Chang's for 3:00pm meal. Upon entering the restaurant there were problems. Music was not conducive to enjoying a good meal and the 2 hostesses were not friendly. Ordered soup as a starter and it came out with our entrees. Singapore street noodle dish came out with uncooked noodles; dish was sent back for a re-do and the dish was still uneatable. We were told there's a new chef and some dishes are having issues. Our server was very nice but not attentive at all and our table was lacking in the traditional condiments and fast service we are used to getting at this establishment. It seemed there was zero management with staff running everywhere. We love PFC, but this trip and meal was horrible. read more

Disappointed with the experience, came in today and we were the first table there at 11:16. Got our order in and didn't get the food till noon. Yet a few other tables came in after us and got the food like 15 min before us. Not sure if it had to do with our waiter since they had a different waiter, but the waiter we got didn't come around till we almost left. Also we ordered the Singapore Street Noodles and they were extremely salty. The only good thing about the stay was the Mongolian Beef Bowl. Other than that it was an awful experience. read more

This place is the place to be if you're looking for a high class Asian cuisine! Anddd a high class manager Keith. We also had a great server, his name was TJ Taylor. They were very prompt in getting what you needed. I came late to dinner and got seated when our food was out. Then, not knowing Keith was the manager and not our server, I asked Keith for some crab wontons. He politely took my order and brought them out within minutes to eat with our food. He even then put it on the house. What an awesome manager. Thanks so much Keith, you're the man! And TJ, can't thank you enough for your willingness to sing happy bday to my brother Jackson. Don't worry, the review was already a 5/5. So thankful for nice people in this world. ((Brought us extra fortune cookies)) Wow, as I'm about to post this review, they brought us out another plate of dessert for the family to share :'). read more

P.F. Chang's - Chinese Near Me - Orem, Utah

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The waitress didn't have a better table for me and I had a reservation with ample seat options available. The waitress said, "once you're done ordering I'll tell you if they are all the same type.... She said..ok, those are all the same.... We said that's ok.... So basically sweet and sour, sesame, orange, lemon and lemon shrimp tastes all the same.... Oh that's why I shouldn't order all those.... Same sauce on everything (the jig is up).... Get some variety in sauces... a little walnut shrimp would be great! Noise and they had loud hard rock music playing... no conversation to be had over dinner. I didn't love it... disappointed and won't be going back. We had six and had to eat on a table for four! So tight. I guess brining in the $$ is more important than the customer. read more

Our waiter was Graham. He was amazing!!! the best I have had in years. Funny, charismatic but above all knew his craft. Food was out right, quick and the restaurant was crazy busy. He was truly a Superman in a time where people are being more difficult. Thanks for caring and wanting to work Graham! read more

Only giving one star because the hostess was great. Service terrible. Was handed a dirty bowl, food was well, not for human consumption. Bathrooms dirty. Not going back. Ever. read more

Met my family here tonight for dinner! It was such a fun night! Our server Matt was excellent! Started with potstickers, and spring rolls. I got Kung Pao Chicken and it was delicious! They also brought me some of their fire pepper sauce. It was very yummy with just the right kick! Cannot wait to go back! Yum! read more

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Horrible. Legit wouldn't pay more that $5 for my $100 dollar meal. My husband said the only thing good here is the containers they brought us to go because the waitress gave us a hard time for not wanting to take our shitty meal home. Would give 0 stars. read more

Had a wonderful time tonight...our server, Michele was amazing and made our experience as excellent as the food!! When you go...and you must ...ask for Michele and you will have a great time!!! read more

Very bad service they didn't even attend my mom and I so we just decided to walk out. Even after asking for a take out we still took 10 min waiting there. Don't go here just saying. read more

Food was pretty good, but customer service could be better. Staff was a little sassy when we asked for more sauces as well as they had no clue who's food was who's. read more

Came in on a Saturday evening. The quality and flavor of the food was good. However the service could use some improvement. Had a reservation for a special occasion and no acknowledgment from the host or server about the occasion. My server was attentive, and had a serviceable attitude. However, 2 out of 3 of my orders were incorrect once brought out. Instead of addressing the issue, the server made excuses about how it was a busy night. I understand mistakes can happen, I prefer service where taking responsibility and rectifying an issue is prioritized over hearing excuses about a restaurant being busy, on a Saturday night. Brought these issues up to a manager, he was incredibly swift, attentive, and apologetic in rectifying the situation. Overall, great food, ok service, probably wouldn't come back unless it was a slow weekday to give it another shot and see if the service was any better. read more

Ordered takeout for a specific time (ordered hours ahead of time) and it took them 35 minutes to get us the order. We had to be somewhere and didn't leave the restaurant until AFTER we had to be at our destination. read more

We got sesame chicken and crispy honey chicken. Both were fantastic but very overpriced. The only reason we went was because we were given a gift card. If price isn't an issue for you then don't let this stop you! For me, there is no way we would return without one. The bathroom smelled like a gas station bathroom but the waitress was very nice and helpful. read more

There's certainly a lot of sugary faux Chinese here. With a little work, there are some reasonable items, but I've had more meh than things I love. The atmosphere is pretty nice. The experience is upscale. We have no other Chinese in the Valley that can say that. However, if food matters, I'd rather go to an inexpensive heavily Americanized Chinese or something that actually has more authentic food. I see no reason to pay for little more than atmosphere. I am obviously in a minority in my opinion. However, those who read my reviews aren't going to be surprised. The last trip was interesting. I asked for a Manhattan. Who could see that coming? They apparently had no clue. They muddled the cherry, mixed the drink to almost cold and served it in a rocks glass with no ice. Really? It ended up slightly red and now sweet with floaty stuff in it. Stick with the sweet pre-defined cocktails, or just get Woodford with a little ice. read more

Even the water had an odd taste. Go to Panda Express It's fresher and better prepared. Sad because once it was very good.

Ordered carry-out and everyone noticed how bland the food tasted. Once a favorite, it was the first time eating there since the pandemic. Everyone agreed we would've gotten more flavor for the buck at Panda Express. Save your $$$ read more